Account Manager, Audio Visual
2 weeks ago
**Position**
Account Manager, Audio Visual
**Location**
Ottawa, Ontario, Canada
**About the Organization**
The Organization offers Technology Solutions as well as Professional Services.
**Job Summary**
- Fulfill opportunities with existing customers and develop new customers and fulfill new opportunities;
- Build service solutions with accuracy, clarity, readability and consistency, as well as meet with deadlines based on specific needs;
- Meet, engage and educate customers with updates and recommendations to Audio Visual Conferencing products and organization solutions;
- Communicate with customers and partner resources and collaborate where applicable;
- Responsible for fulfillment of Audio Visual Conferencing products and organization solutions that include, but is not limited to the following: reviewing, sourcing, networking, assessing, referencing, qualifying, on-boarding, documenting, communicating, submissions, fulfillment, quality assurance, reporting and on-going support;
- Act as point of contact to inquiries regarding Audio Visual Conferencing products and organization solutions;
- Attend in person or online/teleconference meetings;
- Complete daily, weekly, and monthly reports;
- Support the team with knowledge and provide information as needed;
- Act as backup to other members on the team and may complete other functions as needed;
- Meet with targets and individual quota;
- Participate in learning/training initiatives to meet organization/client requirements.
**Specific Functional/Technical Knowledge and Skills**
- Demonstrates confidence and a positive attitude
- Excellent verbal and written communication skills
- Exceptional presentation skills
- Strong planning and organizational skills
- Exceptional attention to detail and multi-tasking
- Systematic approach to problem solving and troubleshooting
- Proficiency in the English language
- Proficiency in the French language (an asset)
- Knowledge in audio visual conferencing solutions
- Knowledge in audio, visual, processing equipment, display devices, projectors, control systems, racks
- Knowledge in design, supply, delivery, installation, integration, maintenance
- Knowledge in Federal Government procurement
- Proficiency in office suite (ex. excel, outlook, powerpoint, word, etc.)
**Certifications**
College/University Certificate, Degree, or Diploma
Audio Visual Conferencing Related Designation (an asset)
Security Clearance (an asset)
**Full Time**
Standard business hours
**Job Types**: Full-time, Permanent
**Salary**: $55,000.00-$79,000.00 per year
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
**Experience**:
- Audio Visual: 2 years (preferred)
- Federal Government procurement: 1 year (preferred)
**Language**:
- English (preferred)
- French (preferred)
Work Location: Hybrid remote in Ottawa, ON
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