Event Audio Visual Technician

3 weeks ago


Ottawa, Canada Encore Canada Full time

Responsibilities

Job ID EVENT027667 Date posted 01/30/2024

A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology.

Key Job Responsibilities

Equipment Operation

Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section.

Customer Service

Strives to exceed the expectations and needs of internal and external customers. Maintains a positive relationship with all clients through effective communication. Meets with guests on site to ensure that their needs are met and the equipment setup is working properly. Monitors events and checks in on customers throughout the day. Understands and fosters the hotel/client relationship.

Technical Ability

Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues. Handles equipment challenges and changes in a timely and professional manner.

Systems Knowledge

Understands company processes, follows procedures and completes systems entry and paperwork accurately. Uses the equipment sheets to determine the equipment scheduled for set up and for strike. Interacts with other staff and outside vendors for equipment.  Increases revenue by utilizing floor up-selling techniques. Works with clients to finalize invoices. Completes order entries in Navigator, as needed.

Job Qualifications

High School Diploma required. Associate’s degree is preferred. 1 year of customer service or hospitality experience is preferred. 1 year of audio visual experience or equivalent in educational environment is preferred. A valid driver’s license is required for team members that may operate Company vehicles. Additional DOT requirement may need to be met if applicable.

Competencies

Ownership Hospitality Professionalism Responsiveness Safety Conscious Action Oriented Tech Savvy Ensures Accountability

  • Ottawa, Canada Branch Audio Visual Full time

    **Position: Audio Visual Installation Technician** **Summary** Responsible for the installation and testing of electronic communications equipment, including but not limited to, cable, fiber optics and electronic devices. The Installation Technician is responsible for installing hardware in the most efficient and effective manner. All installations must...

  • Car Audio Installer

    17 hours ago


    Ottawa, Canada OTTAWA CAR AUDIO , ELECTRONIC'S & VISUAL Inc. Full time

    **We are looking for an outgoing, friendly, and customer-focused person to join our sales and car audio installation team.** OTTAWA CAR AUDIO, ELECTRONIC'S & VISUAL Inc. is focused on our customers, finding solutions and treating them like family. **Knowledge of vehicles and car audio are important, must have installation experience. Valid drivers license...


  • Ottawa, Canada Encore Global Full time

    A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology. **Key Job Responsibilities** **Equipment Operation** - Ensures a flawlessly...


  • Ottawa, ON, Canada Encore Global Full time

    Position Overview A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology. Key Job Responsibilities Equipment Operation Ensures a...


  • Ottawa, Canada Encore Global Full time

    A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology.Key Job ResponsibilitiesEquipment OperationEnsures a flawlessly executed event through...


  • Ottawa, Canada Encore Global Full time

    A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology.Key Job ResponsibilitiesEquipment OperationEnsures a flawlessly executed event through...


  • Ottawa, Canada Encore Global Full time

    A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology.Key Job ResponsibilitiesEquipment OperationEnsures a flawlessly executed event through...


  • Ottawa, ON, Canada Encore Global Full time

    A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology. Key Job Responsibilities Equipment Operation Ensures a flawlessly executed event...


  • Ottawa, Canada LMB Interpretation Systems Inc Full time

    Pack and scan equipment at shop load and strap equipment into a 12 foot truck Drive truck to Venues Unload truck and help set-up equipment Dismantle equipment at Venue and return to shop Scan equipment back into inventory Some event operating Must have a full G license, Be over 25yrs old, able to lift 70lbs, Hard worker, Able to work long hours when...


  • Ottawa, Canada Gowling WLG Full time

    **ABOUT GOWLING WLG** At Gowling WLG, our dedication to excellence and quality service begins with our people. As a global law firm with offices across Canada, the U.K., Europe, the Middle East and Asia, we pride ourselves on sourcing and retaining top talent who bring energy, passion and commitment to the delivery of outstanding client service. Employee...


  • Ottawa, Canada Encore Global Full time

    A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology. **Key Job Responsibilities**: **Equipment Operation** - Ensures a flawlessly...


  • Ottawa, Canada Capello Systems Ltd Full time

    Key Responsibilities: - Install, maintain, and repair audio-visual equipment such as speakers, amplifiers, projectors, and screens - Run and terminate cabling for audio-visual equipment - Configure and program audio-visual equipment - Provide technical support and training to clients - Communicate with clients and project managers to ensure successful...


  • Ottawa, Canada Encore Global Full time

    Position Overview: A Technician is responsible for the setup and operation of basic /small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology.' Key Job Responsibilities: Equipment Operation: - Ensures a...


  • Ottawa, Canada Field Service Canada Full time

    Field Service Canada is seeking a driven and dedicated individual for the Audio Visual Integration Technician (Level 2) position. Field Service is an industry leader in the design, installation, service and support of lighting and audio/visual systems across Canada with offices in Toronto, Ottawa and Vancouver. With our national presence, some travel will...


  • Ottawa, Canada AVI-SPL Full time

    Description: Job Summary The AVI-SPL Field Service Technician will work in partnership with the Global Helpdesk to provide Service support for customers at on-site locations with the end goals of restoring functionality to our customers’ assets while delivering a world-class Customer Service experience. Essential **Responsibilities**: - Read and...


  • Ottawa, Canada Encore Canada Full time

    Responsibilities Job ID EVENT025471 Date posted 09/29/2023 A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology. Key Job...


  • Ottawa, Canada Avispl Full time

    DescriptionJob SummaryThe AVI-SPL Field Service Technician will work in partnership with the Global Helpdesk to provide Service support for customers at on-site locations with the end goals of restoring functionality to our customers’ assets while delivering a world-class Customer Service experience.Essential Duties And Responsibilities Read and interpret...


  • Ottawa, ON, Canada Avispl Full time

    Description Job Summary The AVI-SPL Field Service Technician will work in partnership with the Global Helpdesk to provide Service support for customers at on-site locations with the end goals of restoring functionality to our customers’ assets while delivering a world-class Customer Service experience. Essential Duties And Responsibilities Read and...


  • Ottawa, Canada Parliament of Canada Full time

    Job Description The House of Commons Digital Service and Real Property team is currently looking to staff the Systems Technician, Audiovisual Event Support position. Join our team as a Systems Technician for Audiovisual Event Support! You will be at the forefront of designing, installing, maintaining, upgrading, and operating multimedia systems such as...

  • Audio Visual Engineer

    3 weeks ago


    Ottawa, Canada ESVEE Technologies Inc Full time

    ESVEE is a full service, full life cycle national management and information technology consulting firm providing results-oriented, value-based services for both commercial and public sector clients, ESVEE services are offered on an expert services, project-based or extended community basis, in the areas of strategy, application, enterprise (ERP), and out...