Amazon Coordinator

6 days ago

Surrey, Canada ALCA Distribution Inc. Full time

**About Us**

ALCA Distribution distributes baby and children's products across Canada. We sell and distribute a wide array of products to national as well as independent retailers across Canada and have developed a significant presence in the apparel, gear, footwear, maternity, sport, and organic markets.

**The Role**

The Amazon Coordinator reports to the CEO and is responsible for overseeing the company’s Amazon marketplace operations. The appointee will be responsible for analyzing Amazon metrics and improving the health of our Amazon account.

**Essential Job Functions**
- Maximize Amazon marketplace revenue by creating new product listings and managing existing ones to ensure ALCA is winning the buy box.
- Track competing sellers and enforce MSRP policy by liaising with the Purchasing team.
- Plan, forecast, and order inventory for fulfillment by Amazon (FBA) and fulfillment by merchant (FBM) SKUs to ensure we meet customer demand.
- Monitor order defect rates, valid tracking rates, customer feedback, and other account health metrics to minimize downtime.
- Utilize Amazon Seller Support and any third-party resources/tools to optimize Amazon Seller Central accounts.
- Coordinate with our Amazon advertising team to promote SKUs and increase sales.
- Collaborate with our Customer Service team to resolve customer-related issues such as refunds, missing shipments, and exchanges.
- Generate weekly and monthly reporting; review analytics and identify growth opportunities.
- Stay up to date on eCommerce trends and Amazon’s latest offerings.
- Review customer orders and monitor inventory to ensure data is synchronizing accurately between each eCommerce platform.
- Liaise with other departments including Logistics, Warehouse, and Marketing to ensure Amazon operations are as efficient as possible.

**Qualifications**
- University degree or college diploma in Commerce, Business Administration, or a related field. Will consider a combination of education, experience, and/or training;
- Knowledge of eCommerce platforms such as Shopify, Magento, and inventory management software;
- Results-oriented and highly analytical;
- An ambitious self-starter who can work independently as well as part of a team;
- Good communication skills - both written and oral;
- A passion for the growing world of eCommerce;
- Experience selling on Amazon using Amazon Seller Central or equivalent marketplace experiences considered an asset.

**Working at Fulton Sales**

We are a young, entrepreneurial, and rapidly growing company and our staff is passionate about what we do. We offer a competitive market compensation with benefits and a positive working environment that encourages continuous improvement and on-going staff development.

**Salary**: $16.87-$28.22 per hour

Schedule:

- Monday to Friday

Work Location: One location

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