Sales (Order) Coordinator
4 weeks ago
Spartan Controls is an employee-owned company and leading provider of data management, industrial automation, valves, measurement and control solutions for process industries in Western Canada and beyond. We are dedicated to providing exceptional sales, support and service experiences for our diverse customer base in industries such as mining, power, oil & gas, municipal, pulp & paper, and chemical.
Spartan is committed to creating a sustainable modern world with innovative automation. Our focus is Customer Outcomes. By leveraging applied automation we assist customers improving their Safety, Reliability, Operations and Productivity.
Our employee ownership model creates a unique culture of community, creativity, entrepreneurship, and a place to build your career. Spartan Controls provides an environment that not only encourages you to do your best, but also empowers you to do what it takes to create a solution, address a need, or respond to an issue.
**Summary**:
We are currently recruiting for a **Sales (Order) Coordinator** based out of our Regina or Saskatoon location. In this role, you are responsible for processing and managing customer sales orders from receipt to delivery, coordinating shipments, status reporting, and ultimately ensuring customer satisfaction throughout the process. This is a great opportunity for anyone looking to establish a career in a fast-paced, employee owned, customer-centric, technical sales organization. This role will report to the Manager, Operations & Application Specialists.
**Role and Responsibilities**:
- Process and acknowledge customer purchase orders
- Perform purchasing functions, including order entry into various business systems
- Managing deliverables from order through to shipment
- Proactively communicating with customers on order status changes
- Expedite customer orders internally and externally with principals as required
- Collaborate with Application Specialists, Account Managers, Service technicians, shop personnel and other internal partners to exceed customer expectations
- Work with production planners and technicians to coordinate product assembly and testing
- Maintain accurate, organized, and up-to-date records
- Reviewing Terms and Conditions and commercial requirements
- Continually assess and prioritize workload based on customer requirements
- Establish and nurture strong relationships with customers, suppliers, and internal partners
**Qualifications and Skills**:
- Post-secondary education, previous experience, or course work related to purchasing, business, finance, logistics, or inside sales preferred
- SAP experience is an asset
- Extensive and exceptional customer service experience and practices
- Excellent communication and interpersonal skills
- Good decision-making and multi-tasking skills
- Strong organizational and time management skills
- High degree of initiative, discretion, and confidentiality
- Ability to work independently and collaboratively as part of a larger team
- Entrepreneurial work ethic
Close Date: April 7, 2024 (11:59 pm MST)
IND123
Requisition ID: 1096
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