Modern Device Management Consultant

3 weeks ago

Toronto, Canada Amaris Consulting Full time

**Who are we?**:
**Amaris Consulting** is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1000 clients across the globe, we have been rolling out solutions in major projects for over a decade - this is made possible by an international team of 6000 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We’re focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success.

**Brief Call**: Our process typically begins with a brief virtual/phone conversation to get to know you The objective? Learn about you, understand your motivations, and make sure we have the right job for you

**Interviews** (the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities

**Case study**: Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc.

We look forward to meeting you
**Job description**:
We are looking for dynamic consultants to grow our Apple and Mobile Device Management (MDM) experts team in **Montreal - Toronto**. Your experience, knowledge, and commitment will help us to face our client's challenges.

You will be supporting different projects through your expertise as **Apple and Mobile Device Management**.

**Your main responsibilities**:

- Work with customers to develop technical resources including scripts, API examples, configurations, training, and documentation.
- Work hand-in-hand with the Sales teams by participating in calls with existing and potential customers. You will provide commentary, detailed technical explanations, and examples based on your experience with managing Apple devices with MDM and other tools.
- Ensure every customer has a great experience - our team prides itself on providing excellent, personalized interaction throughout the engagements, so you’ll need to be able to tailor your communication style to maintain the Amaris standard.
- Provide technical training and lead sales enablement activities to ensure our team is prepared to explain where we fit in the Apple ecosystem, and how we can solve problems with our customers.
- Write technical and knowledge base articles as part of your normal week.
- 20% travel may be required.

**Qualifications**:

- 5+ years of experience in Apple deployment and management.
- An excellent understanding of Apple macOS, iOS, and iPadOS and core services like Apple Business Manager / Apple School Manager, MDM, Automated Device Enrollment, Apple Push Notification Service, Apps & Books, etc.
- Your experience allows you to take the lead during meetings and give operational use cases and feedback to the client.
- Great problem-solving abilities, a curious nature, and a genuine interest in learning new technology in a fast-paced.
- The ability to rapidly switch gears across tools while retaining focus on the bigger picture.
- Excellent communication and writing skills with the ability to explain complex topics in easy-to-understand and concise language.
- Exceptional ability to collaborate across multiple teams and represent technical details to different audiences.
- You bring a neutral mindset and objective approach to customers' challenges.
- Certified in one of the major MDM is preferred.
- You have experience delivering technical transformation projects to small or large enterprises.

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