Day Camp Camper Care Coordinator

1 week ago

Markham, Canada YMCA of Greater Toronto Full time

Hourly Rate: $21.00 - Check out the YMCA’s total compensation package

Location: Day Camp Office; 120 Shields Court, Markham and visiting sites throughout GTA

Work Hours: Part time hours January - June, then up to 40 hours per week Monday - Friday starting June 2 until August 29, 2025

Employment Type: Seasonal Contract

Number of Vacancies: 1

Anticipated Start Date: January 10, 2025

Deadline to Apply: December 19, 2024 at 5:00pm

**Be the Spark** Join our dynamic Day Camp Team, where every day is different, and you will always be engaged with meaningful work

**In this role, you will**:

- Conduct thorough, professional and detailed intake calls for registration of the program
- Provide leadership to Camp Directors, Camper Care Leads and Accessibility & Inclusion Counsellors through training, coaching and monitoring performance throughout the summer
- Plan and facilitate high-quality training to Day Camp staff prior to the beginning of camp
- Work closely with the Contact Centre to review and place campers into the Accessibility and Inclusion program
- Provide participant profiles, camper program information, and additional information to the required camps and staff prior to the week of the child attending camp
- Collect, review, and file documentation accurately and in a timely manner inclusive of; documenting behaviours, communication and withdraws
- Communicate with childcare supervisors and staff on a need-to-know basis to ensure the best customer service and experience for camper and family
- Responsible for attending all staff trainings and meetings; arriving on time, and actively participating and contributing to the development of all camp staff
- Ensure Health & Safety procedures are being followed and maintained and contribute to the cleaning, safety and maintenance to camp sites
- Act as a positive role model for the campers and fellow staff through embodying the YMCA values, policies and procedures, Day Camp conditions of employment/guidelines and the Ontario Camping Association standards

**You bring**:

- Post-secondary education (or currently enrolled in) working with children with disabilities or behavioural needs; _Early Childhood Education Advanced Studies in Special Needs, Child and Youth Studies, Therapeutic Recreation or Social Work (preferred)_
- Standard First Aid and CPR ‘C’ certificate valid until the last day of contract
- Minimum 2 years’ experience in a child-oriented programs
- Experience as a supervisor an asset
- Experience working with children and youth with disabilities in recreation and leisure programs; camp experience preferred
- Daily access to a vehicle and valid license and ability to travel within the GTA
- Demonstrated ability to work well both independently and in a team environment
- Well-developed interpersonal, and relationship building skills; ability to establish rapport and excellent communication with families, staff and volunteers
- Excellent communication skillsand ability to lead a group of children
- Commitment to diversity, equity, inclusion and building a sense of belonging

**What you need to succeed**:

- Commitment to the YMCA’s Mission, Vision and Values
- Focus on the health, safety and wellbeing of all children, youth, and vulnerable people in YMCA programs including understanding legal and moral obligations related to reporting suspected child abuse to Child Protection Services
- YMCA Competencies: Accountable, Relationship-Builder, Improvement-Orientated, Team Player & Leader, Equity and Wellbeing Promoter

**Why work for the YMCA?**

The YMCA of Greater Toronto is a charity that ignites the potential in people, helping them grow, lead, and give back to their communities. We are committed to helping our employees reach their full potential and are recognized as a great place to work. We offer meaningful jobs and the opportunity to make a difference in the lives of individuals and the health of our communities. See what you can expect from the YMCA here.

Joining the Y means contributing to over 165 years of providing opportunities for people to shine through programs and services like health and fitness, licensed child care, camps, employment and immigrant services, education and training, and services for youth, families, and seniors. Learn more in our 2020-2025 strategic plan, _Ignite the Light_,_ which outlines how we are focused on boosting well-being and promoting equity across the Greater Toronto Area.

If we can make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity so we can work with you to accommodate your needs.

In keeping with our commitment to safety and child protection, job offers are contingent on the successful completion of a Police Records Check. Within the first four months and every three years thereafter, a Vulnerable Police Records Check is required. Learn more about these checks here.

If you are hired, prior to your start date and as a condit

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