Front Desk Agent

4 months ago


Sooke, Canada Sooke Health & Fitness Full time

Do you love creating welcoming experiences and being the guide that helps others on their fitness journey? Sooke Fitness is looking for an enthusiastic Member Services Team Member to be the face of Sooke Fitness and ensure every member feels supported and motivated.

Position: Member Services Part Time

About the Role:
As a Member Services Team Member at Sooke Fitness, you play a pivotal role in making sure our members have an exceptional experience from the moment they walk through the door. You’ll be the trusted guide, providing information, support, and a friendly face to our fitness community. This is more than just a job; it’s an opportunity to live, work, and play in beautiful Sooke while making a positive impact.

Key Responsibilities:

- Warm Welcomes: Greet all members and guests with a smile and a friendly attitude, making them feel valued and welcome.
- Efficient Check-Ins: Manage the member check-in process seamlessly, ensuring accurate and up-to-date records.
- Pro Shop Assistance: Help members with purchases in the Pro Shop, maintain inventory, and ensure a clean and organized space.
- Tanning & Training Coordination: Schedule tanning appointments and personal training sessions, providing information about our services and trainers.

What You’ll Bring:

- Customer Service Excellence: A natural ability to connect with people and provide exceptional service.
- Organizational Skills: Ability to multitask and manage various administrative duties efficiently.
- Team Player Attitude: Willingness to support your colleagues and contribute to a positive team environment.
- Passion for Fitness: An interest in health and fitness, and a desire to help others on their fitness journey.

What We Offer:

- Flexible Hours: 4-hour shifts, 3 to 4 times a week, with some weekend work as needed. (Mon to Thurs 4pm to 8pm // Sat & Sun 9am to 1pm)
- Competitive Pay: An hourly rate with opportunities for growth.
- Community Connection: Be part of a vibrant and supportive fitness community in Sooke.
- Perks: Free gym membership, free tanning, free personal training & pro shop discounts.

Live, Work, and Play in Sooke:
Sooke offers a perfect blend of stunning natural beauty and active lifestyle opportunities. From picturesque beaches to scenic hiking trails, living and working here means embracing a fulfilling and balanced life. Join Sooke Fitness and be the guide that helps our members achieve their fitness goals while enjoying all that Sooke has to offer.

**Job Type**: Part-time

Pay: From $18.00 per hour

Expected hours: 8 - 20 per week

Additional pay:

- Bonus pay

**Benefits**:

- Flexible schedule
- On-site gym
- On-site parking
- Paid time off

Flexible language requirement:

- French not required

Schedule:

- 4 hour shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed

Application question(s):

- Are you able to attend an in person interview prior to Sept 9, 2024?
- A healthy lifestyle is really important to us, what are your currently training towards?

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Work Location: In person

Application deadline: 2024-09-09


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