Team Lead, Residential Division
1 month ago
Realize yourself with us
At EspaceProprio, we believe that work is more than a job; it's a place of fulfillment. We create opportunities for everyone to realize their potential and grow with us, while transforming the industry.
We help current and aspiring homeowners take on and carry out their real estate projects with confidence. We provide quick access to a network of skilled professionals every step of the way, whether its to buy or sell a house, undertake a major renovation project, or keep up with routine home maintenance.
To achieve this, we have developed a corporate culture that truly puts the employee at the heart of its priorities.
- Ça te parle ? Tu aimerais mettre ta passion à profit et te joindre à l’équipe RénoAssistance à titre de Chef-fe d'équipe services résidentiels ?
Relevant du Directeur ventes résidentielles et relations avec les entrepreneur-euses en tant que Chef-fe d’équipe pour la division résidentielle, tu accompagneras nos conseiller-ère-s en projets de rénovation résidentielle en leur offrant un soutien optimal afin qu'ils et elles puissent garantir la meilleure expérience à nos client-e-s
Grâce à ton leadership, tu contribueras à maintenir et encourager une culture de performance basée sur l'esprit d'équipe. Tu identifieras et promouvras les meilleures pratiques afin que nos client-e-s vivent des rénovations satisfaisantes et réussies.
Concrètement, à quoi ressembleront tes journées ?- Développer les compétences de l’équipe par des séances de coaching et encourager la progression individuelle.-
- Viser à dépasser les objectifs fixés pour garantir une performance optimale.-
- Garantir le bon déroulement des opérations de l’équipe en s'assurant que toutes les ressources nécessaires sont disponibles.-
- Assurer un service client irréprochable en plaçant les besoins et attentes de nos client-es au cœur de nos priorités.-
- Élaborer et mettre en œuvre des stratégies d'affaires tout en collaborant avec les autres départements pour maximiser la satisfaction client.-
- Fournir des retours réguliers pour améliorer les processus et automatiser les tâches à faible valeur ajoutée, en valorisant les compétences humaines.Ce qu’il te faut pour être Chef-fe d'équipe services résidentiels chez nous ?- Au moins 5 ans d’expérience réussie dans un poste en vente et service à la clientèle.-
- Minimum de 5 ans d’expérience en gestion d’équipe.-
- Détenir un esprit de leader.-
- Forte capacité à trouver des solutions, avec une approche axée sur l'amélioration continue.-
- Excellente maîtrise du français et de l'anglais, à l'oral comme à l'écrit afin desservir une plus large clientèle.-
- Connaissances en construction, rénovation, design ou décoration (un atout).-
- Esprit de gagnant-e, capable de collaborer avec une équipe performante et de la soutenir.-
- Bonne maîtrise des outils informatiques, avec une aisance naturelle à s'adapter aux technologies.Des avantages qui font une réelle différence- Un programme d’assurances collectives payées en partie par l’employeur (assurances médicaments, dentaire, voyages, vie, invalidité, etc.) incluant un compte santé de 500 $ ;-
- 5 journées de congés mobiles payés dès ton entrée en poste;-
- L’accès à un programme d’aide aux employé-es et à leur famille (PAEF);-
- Un service de télémédecine;-
- Une allocation annuelle de 200$ pour tes activités sportives et culturelles;-
- Une journée de congé payé lors de ton déménagement et pour bénévolat;-
- Plusieurs rabais employé-es afin que tu réalises tes projets immobiliers en pleine confiance et à moindres coûts.- Et on ne se limite pas à cela, parce qu’on se soucie réellement de toi- Une formule de télétravail hybride et flexible;-
- Un processus d’intégration pour te familiariser rapidement avec ton environnement de travail et nos services;-
- Un environnement de travail qui priorise autant ton développement professionnel que ton épanouissement personnel;-
- Un club social qui veille à rendre ton quotidien chez nous plaisant et stimulant;-
- Du travail d’équipe collaboratif où tes plus folles idées sont accueillies et même encouragées.EspaceProprio is an independent subsidiary of the Desjardins Group, which works exclusively in the field of housing and ensures the integration, coordination and support of the various companies acquired by Desjardins, such as DuProprio, RénoAssistance and Confia.
LBRA
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