Customer Experience Associate

5 months ago


Cobourg, Canada Scotiabank Full time

Requisition ID: 201574

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

**About the role**:
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long-standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities

**Is this role right for you? In this role you will**:

- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed

**Do you have the skills that will enable you to succeed in this role? - We’d love to work with you if you**:

- Have proven customer service skills through work or community involvement
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Are comfortable in simple sales situations
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers

**What’s in it for you?**
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities - for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- A competitive compensation and benefits package

Location(s): Canada : Ontario : Cobourg

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.



  • Cobourg, Canada Walmart Canada Full time

    **Position Summary... **:To provide exceptional customer service and assist in salesfloor operations in order to ensure a positive shopping experience and drive customer loyalty. **What you'll do...**: Our Customer Experience associates interact with every single one of our customers, acting as the warm smile and the helping hand that we pride ourselves on...


  • Cobourg, Canada TD Bank Full time

    **Customer Experience Associate**: - 418251BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 1 King Street West **Employment Type** - Regular **City** - Cobourg **Time Type** - Part Time **Province/State** - Ontario **Hours** - 22.5 **Workplace Model** - Onsite **Pay Details** **Department Overview** At TD...


  • Cobourg, Canada TD Bank Full time

    Work Location: Cobourg, Ontario, Canada Hours: 18.75 Line of Business: Personal & Commercial Banking Pay Details: **Job Description**: KEY ACCOUNTABILITIES CUSTOMER - Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and advice -...


  • Cobourg, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Customer Service Desk Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Customer Service Desk Associate provides friendly and professional customer service, represents company values to the public, ensures proper adherence to company policies and maintains security in front end...


  • Cobourg, Canada Cobourg Home Hardware Building Centre Full time

    Come join our team of amazing people! Since inception, our goal has been to provide our builders, contractors and DIY customers with the best possible shopping experience supported by a wide range of products and services. Our commitment to hiring and training great staff and associates has allowed us to deliver on that goal. We truly value our people and...


  • Cobourg, Canada Walmart Canada Full time

    **Position Summary... **:To pick and pack online grocery delivery orders ensuring a high quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction. **What you'll do...**: 1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve...

  • Seasonal Associate

    5 months ago


    Cobourg, Canada Walmart Canada Full time

    **Position Summary... **:To provide exceptional customer service and assist in salesfloor operations in order to ensure a positive shopping experience and drive customer loyalty. **What you'll do...**: 1. Greets all customers in a polite and friendly manner. 2. Assists customers by promoting products/services, locating merchandise and making purchase...


  • Cobourg, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining...

  • Sales Associate

    4 months ago


    Cobourg, Canada Ricki'sBootlegger Full time

    **RICKI'S/BOOTLEGGER** **SALES ASSOCIATE** **NORTHUMBERLAND MALL - COBOURG, ONTARIO** **PART TIME** As a Sales Associate with Ricki’s and Bootlegger you’ll be responsible for creating an exceptional brand experience for our customers shopping with us in store. We’re looking for passionate brand ambassadors who have a passion for fashion! **What...

  • Sales Associate

    6 months ago


    Cobourg, Canada Ricki's and Bootlegger Full time

    **RICKI'S/BOOTLEGGER** **SALES ASSOCIATE** **Northumberland Mall, Cobourg, Ontario** **PART TIME** As a Sales Associate with Ricki’s and Bootlegger you’ll be responsible for creating an exceptional brand experience for our customers shopping with us in store. We’re looking for passionate brand ambassadors who have a passion for fashion! **What...

  • Sales Associate

    6 months ago


    Cobourg, Canada Ricki's Full time

    **RICKI’S / BOOTLEGGER** **SALES ASSOCIATE** **NORTHUMBERLAND MALL - COBOURG, ON** **PART TIME** As a Sales Associate with Ricki’s and Bootlegger you’ll be responsible for creating an exceptional brand experience for our customers shopping with us in store. We’re looking for passionate brand ambassadors who have a passion for fashion! **What...

  • Cosmetics Associate

    1 month ago


    Cobourg, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Cosmetics Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Cosmetics Associate is a customer service champion that contributes to the high-volume, fast-paced flow of merchandise from the backroom to the salesfloor. This Associate is a total loss champion, protecting company...

  • Consumables Associate

    5 months ago


    Cobourg, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Consumables Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Consumables Associate is a customer service champion that contributes to the high-volume, fast-paced flow of merchandise from the backroom to the salesfloor. This Associate will function as part of a team to stock...


  • Cobourg, Canada Michaels of Canada, ULC. Full time

    Store - Cobourg, ON Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating...


  • Cobourg, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Stock Unloader Associate at Walmart Canada is a great way to gain valuable experience in the retail industry. A Stock Unloader Associate provides support with unloading trailers, processing merchandise, and moving pallets to the store floor, while maintaining a safe and clean environment and providing exemplary customer...

  • Sales Associate

    5 months ago


    Cobourg, Canada St. Lawrence Pools Full time

    St. Lawrence Pools and Hot Tubs is looking for enthusiastic, sales focused associates to work in our Cobourg Retail Store. Our goal is to provide outstanding customer service and guarantee satisfaction by providing the best products at every price point. We are seeking sales associates with an eye for detail and a passion for retail. At St. Lawrence Pools,...


  • Cobourg, Canada Walmart Canada Full time

    **Position Summary... **:Working as a General Merchandise Associate at Walmart Canada is a great way to develop your skills in the retail industry. A General Merchandise Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the general merchandise area, and assists with stocking and the sale...


  • Cobourg, Canada National Car and Truck Rental Full time

    This position involves office work, washing and cleaning cars, doing walk arounds, answering phones, paperwork, customer service, administrative tasks, driving, shuttling vehicles between locations, and more. Starting wage $16.55 hourly with room for advancement Monday-Friday 8am-1pm and some Saturday shifts 8am-noon No evening shifts, and you always have...


  • Cobourg, Canada National Car and Truck Rental Full time

    This position involves office work, washing and cleaning cars, doing walk arounds, answering phones, paperwork, customer service, administrative tasks, driving, shuttling vehicles between locations, and more. Starting wage $17.20 hourly with room for advancement Monday-Friday 8am-5pm and some Saturday shifts 8am-noon No evening shifts, and you always have...

  • Softgoods Associate

    5 months ago


    Cobourg, Canada Giant Tiger Full time

    Compensation Grade: Grade 1 - Stores **Job Description**: Overview: This position will attract individuals who enjoy variety in their daily/weekly activities. The store associate has the opportunity to get involved in the presentation of the products and building eye attractive displays for our customers. Highlights: - Ensuring a high level of customer...