Warehouse Supervisor
6 months ago
At **East Penn Canada**, our people are the heart of our company. We put our employees and our clients first to build solid relationships with intention. We offer a vast range of diverse and rewarding career opportunities. We invite you to become part of an organization that has challenging opportunities, rewarding career paths, organization values, and a charismatic team.
Join our dedicated team of leading experts in the battery industry.
**We are dedicated to recognizing our employees by offering**:
- Great Pay including shift allowance, where applicable
- Profit Sharing & Deferred Profit Sharing (retirement) program
- Excellent company paid benefit program
- Learning & development opportunities, including tuition reimbursement
- Opportunities for advancement
**Duties & Responsibilities**
- Manage all aspects of the branch’s physical layout and facilities.
- Control branch inventory as per applicable Company procedures.
- Control all physical product into and out of the warehouse including receiving, shipping, stock replenishment, recharge, damaged products and used batteries.
- Oversee effective sales and service support, which includes partnering with the Sales Team to resolve customer issues and taking escalated and / or more complex customer concerns
- Develop and maintain the team by providing effective communication, training, coaching, and conducting effective performance evaluations
- Ensure a safe and efficient warehouse environment at all times.
- Track and provide appropriate management reporting (key performance indicators).
**Experience, Skills & Competencies**
- Post-secondary education in a business or customer service-related discipline.
- 3 to 6 years related experience preferably in a warehouse or distribution setting.
- 3 to 5 years management experience.
- Solid knowledge of logistics and distribution.
- Proven ability to manage, lead, and provide an environment within which employees are self-motivated to meet performance standards.
- Customer focused with the ability to coach others for exceptional customer service orientation.
- Ability to troubleshoot, identify and resolve issues in a timely manner.
- Ability to work well under pressure with deadlines and changing priorities.
- Strong organization skills with the ability to manage multiple tasks simultaneously.
- Knowledge of Windows Office suite (Word, Excel)
- Experience with SAP an asset
**Other Considerations**
- Background checks including criminal checks and employment references will be requested.
East Penn Canada is an equal opportunity employer and welcomes all qualified applicants to apply; all reasonable accommodations will be made for people with disabilities.
**Job Types**: Full-time, Permanent
**Benefits**:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Profit sharing
- RRSP match
- Tuition reimbursement
- Vision care
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Mississauga, ON L5T 1W1: reliably commute or plan to relocate before starting work (required)
Application question(s):
- What are your salary expectations
Work Location: In person
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