Supervisor Plan Review

4 weeks ago

Toronto, Canada City of Toronto Full time

**Job ID**: 44122

**Job Category**:Audit, Compliance & Inspections

**Division & Section**:Toronto Building, Plan Review

**Work Location**:Various, please see below

**Job Type & Duration**:Full-Time, Permanent Vacancies

**Salary**:$101,900 - $131,222.00, TM5324 and Wage Grade 7.0

**Shift Information**: Monday to Friday, 35 hours a week

**Affiliation**: Non-Union

**Number of Positions Open**: 5+

**Posting Period**: 30-Jan-2024 to 20-Feb-2023

**Location Information**: Vacancies are anticipated at various locations across the City of Toronto, including:

- North York Civic Centre, 5100 Yonge Street
- Scarborough Civic Centre, 150 Borough Drive
- Etobicoke Civic Centre, 2 Civic Centre Court City Hall, 100 Queen Street West

**Toronto Building** has a bold ambition to become a modern, client centric regulator that helps the City achieve its strategic objectives through partnership, innovation and regulatory excellence. As Canada’s largest municipal building regulator, the Division is critical to Toronto’s success and prosperity. Its core services — issuing building permits and inspecting construction — ensure that Toronto’s built environment is safe, accessible, and sustainable. These services also play a critical role in delivering many of Toronto’s city-building priorities, including affordable housing.

As the Supervisor, Plan Review, reporting to the Manager, Plan Review, you will supervise the operations of the plan review function with a client-centric and solution-focused approach.

**Leadership and Team Management**

Looking to the future as you lead your team, you will implement detailed plans and recommend policies and procedures regarding program specific requirements. You will supervise the daily operations of all assigned staff, including scheduling, assigning, and reviewing of work and the authorization and coordination of vacation and overtime requests.

Demonstrating your strong leadership skills, you will provide expert technical guidance, and employ effective problem-solving strategies to team members by addressing escalated issues from both staff and the public. You will offer guidance on complex and high-profile projects, specifically addressing zoning and building code considerations. Your primary focus is to ensure compliance with the Ontario Building Code Act, the Ontario Building Code, and other relevant laws in alignment with Divisional goals and objectives.

**Training and Development**

Effective supervision, motivation, and training of assigned staff are essential for effective teamwork, maintaining high standards of work quality and organizational performance, promoting continuous learning, and encouraging innovation among team members. Seize opportunities to coach and empower your section staff, encouraging them to take accountability for their performance and promote individual effectiveness.

Guide your team to deliver consistent service by training staff and actively participating in the development of training programs tailored to the learning goals and objectives of the Division and Section.

**Quality Assurance**

Ensure that the teams key performance indicators are met by utilizing management reports to measure and analyze results and make recommendations for improvement to the Manager. You will have a vital role in supporting audit reviews by assisting the manager in reviewing and updating policy requirements, ensuring alignment with the latest legislative changes, and contributing to process enhancements.

You will participate in collaborative efforts across customer experience, inspections, plan review and strategic priorities teams to implement enforcement programs. Utilize targeted approaches for best practices and efficiencies, ultimately enhancing the overall customer experience.

**Expert Insights**

You will oversee the calculation of applicable charges and fees (development charges, permit fees, etc.), in accordance with policies, guidelines and the Ontario Building Code. In your role as a representative of the Division in dispute resolution related to plan review, you will engage with citizens, ratepayer's associations, tenant associations, contractors, lawyers, and engineers, as required.

You will oversee the preparation of crown briefs and assist in preparation of reports to City Council, Standing Committees and Community Councils on issues related to the Section when required. Additionally, you will supervise staff in the preparation of evidence for presentation before the courts.

**Key Qualifications**:

- Post-secondary education in a professional discipline pertinent to the job function combined with relevant experience or the equivalent combination of education and experience.
- Experience leading, coaching, training, and/or mentoring staff, preferably in a unionized environment.
- Considerable experience reviewing projects related to the Development Process.
- Qualified or in the process of obtaining qualification, or able to complete

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