Operations Support Assistant, Digital Banking and

6 months ago

Montréal, Canada Business Development Bank of Canada Full time

We are banking at another level.

Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.

Choosing BDC as your employer also means:
- Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few- In addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1- A hybrid work model that truly balances work and personal life- Opportunities for learning, training and development, and much more...

Note that bilingualism in both English and French is required for this role

POSITION OVERVIEW

Under the leadership of the Vice-President, Virtual Banking and Small Business, in collaboration with the Virtual Business Centre Management Team, the Operations Support Assistant coordinates activities and meets the administrative needs of the Virtual Business Centre team.

CHALLENGES TO BE MET- Act as coordinator of the executive team by assisting managers in setting priorities and workflows and planning agendas, meetings, and conferences to enable the achievement of management and operational staff objectives (taking minutes, tracking action items, etc.).- Support communications initiatives (e.g., announcements, newsletters, national teleconferences, conferences, and intranet) by creating presentations, providing translation support, and overseeing communications plans.- Provide administrative support by processing and maintaining a wide variety of documents (statistical reports, correspondence, invoices, etc.) related to the activities of their department.- Create and maintain efficient and effective databases and files, including team SharePoint sites, and assist with research and similar activities to meet the needs and objectives of the department.- Support management in the strategic planning of teams and in the coordination and participation in the administration of HR programs (e.g., recognition, assessments, training needs, career management).- Support management in the onboarding process for new employé.es by coordinating the hiring process and logistics for new employé.es and preparing any relevant documentation.

WHAT WE'RE LOOKING FOR- Bachelor's degree, certificate in business administration or a relevant field and three to five years of relevant experience.- Excellent organizational skills, ability to prioritize and multi-task.- Ability to work independently with initiative and judgment in assessing priorities.- Ability to work under pressure and meet deadlines.- Ability to exercise discretion and professionalism in sensitive situations and maintain an appropriate level of confidentiality.- Excellent interpersonal, written, and oral communication skills (in French and English).- Proficient in Microsoft Office software suite (Word, Excel and PowerPoint).

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