Personal Banking Associate

7 months ago

Montréal, Canada TD Bank Full time

**Personal Banking Associate**:

- 417804BR

**Job Category - Primary**
- Retail Banking - Customer Service

**Work Location**
- 525 Jean Talon Ouest

**Employment Type**
- Regular

**City**
- Montreal

**Time Type**
- Part Time

**Province/State**
- Quebec

**Hours**
- 18.75

**Workplace Model**
- Onsite

**Pay Details**

**Department Overview**

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long
- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.

We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.

Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.

**Job Details**

Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a **Personal Banking Associate **for our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking solutions. Do you think you have what it takes?

In this role, a typical day may look like:

- Engage customers in day to day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
- Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters
- Build customer confidence on emerging digital banking trends by educating them on mobile, ATM, and online banking
- Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management
- Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
- Participate in the timely and accurate completion of business processes and procedures
- Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD's Code of Conduct and Ethics
- Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives

**Job Requirements**
- High School Diploma with over 1 year of relevant experience
- Undergraduate degree or equivalent is an asset
- Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet
- Knowledge of banking solutions and processes to advise customers
- A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills
- A dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing priorities
- A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective manner

**Additional Information**
- This position requires proficiency in a language other than French to support customers, employees or markets located outside the province of Quebec or who require services in a language other than French.

**Company Overview**

**Our Values**
At TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.**Making Your Well-being a Priority**
A caring and supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars — physical, financial, social and mental/emotional. In addition, we champion a safe, inclusive and supportive work environment to help colleagues feel a sense of belonging, and supported in their personal and professional growth. Through our focus on total well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomesbecause when colleagues feel their best, they're more likely to do their best.**Our Total Rewards Package**
Our Total Rewards package reflects t

  • Personal Banking Associate

    6 months ago

    Montréal, Canada TD Bank Full time

    **Personal Banking Associate**: - 426360BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 480 Boulevard Don Quichotte **Employment Type** - Regular **City** - Notre-Dame-De-I'Ile-Perrot **Time Type** - Full Time **Province/State** - Quebec **Hours** - 37.5 **Workplace Model** - Onsite **Pay...

  • Personal Banking Associate

    6 months ago

    Montréal, Canada TD Bank Full time

    **Personal Banking Associate**: - 416380BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 2001 Rue University **Employment Type** - Regular **City** - Montreal **Time Type** - Part Time **Province/State** - Quebec **Hours** - 18.75 **Workplace Model** - Onsite **Pay Details** **Department Overview** At TD...

  • Personal Banking Associate

    6 months ago

    Montréal, Canada TD Bank Full time

    **Personal Banking Associate**: - 424432BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 800 Rene Levesque Boulevard West **Employment Type** - Regular **City** - Montreal **Time Type** - Part Time **Province/State** - Quebec **Hours** - 18.75 **Workplace Model** - Onsite **Pay Details** **Department...

  • Personal Banking Associate

    6 months ago

    Montréal, Canada TD Bank Full time

    **Personal Banking Associate**: - 424214BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 5409 Ch Queen Mary **Employment Type** - Regular **City** - Montreal **Time Type** - Part Time **Province/State** - Quebec **Hours** - 22.5 **Workplace Model** - Onsite **Pay Details** **Department Overview** At TD Canada...

  • Personal Banking Associate

    6 months ago

    Montréal, Canada TD Bank Full time

    **Personal Banking Associate**: - 417635BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 1201 Boulevard Laird **Employment Type** - Regular **City** - Montreal **Time Type** - Full Time **Province/State** - Quebec **Hours** - 37.5 **Workplace Model** - Onsite **Pay Details** **Department Overview** At TD...

  • Personal Banking Associate

    6 months ago

    Montréal, Canada TD Bank Full time

    **Personal Banking Associate**: - 425327BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 1401 Rue Bleury **Employment Type** - Regular **City** - Montreal **Time Type** - Part Time **Province/State** - Quebec **Hours** - 18.75 **Workplace Model** - Onsite **Pay Details** **Department Overview** At TD Canada...

  • Personal Banking Associate

    7 months ago

    Montréal, Canada TD Bank Full time

    **Personal Banking Associate**: - 417272BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 11701 Boulevard Pierrefonds **Employment Type** - Regular **City** - Montreal **Time Type** - Part Time **Province/State** - Quebec **Hours** - 18.75 **Workplace Model** - Onsite **Pay Details** **Department Overview** At...

  • Personal Banking Associate

    7 months ago

    Montréal, Canada TD Bank Full time

    **Personal Banking Associate**: - 426318BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 525 Jean Talon Ouest **Employment Type** - Regular **City** - Montreal **Time Type** - Part Time **Province/State** - Quebec **Hours** - 18.75 **Workplace Model** - Onsite **Pay Details** **Department Overview** At TD...

  • Personal Banking Associate

    6 months ago

    Montréal, Canada TD Bank Full time

    **Personal Banking Associate - pipeline**: - 424790BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 1601 Rue Ste Catherine West **Employment Type** - Regular **City** - Montreal **Time Type** - Part Time **Province/State** - Quebec **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department...

  • Personal Banking Associate- Lachine

    6 months ago

    Montréal, Canada TD Bank Full time

    **Personal Banking Associate - Lachine**: - 431371BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 2942 Rue Remembrance **Employment Type** - Regular **City** - Montreal **Time Type** - Full Time **Province/State** - Quebec **Hours** - 37.5 **Workplace Model** - Onsite **Pay Details** **Department...

  • Personal Banking Associate

    7 months ago

    Montréal, Canada BMO Financial Group Full time

    520 rue Jean Talon Montreal Quebec,H3N 1R5 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Personal Banking Associate

    7 months ago

    Montréal, Canada BMO Financial Group Full time

    6521-6525, boulevard Decarie Montreal Quebec,H3W 3E3 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Personal Banking Associate

    7 months ago

    Montréal, Canada BMO Financial Group Full time

    119 rue St-Jacques ouest Montreal Quebec,H2Y 1L6 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Personal Banking Associate

    6 months ago

    Montréal, Canada BMO Financial Group Full time

    3300, Cote Vertu Montreal Quebec,H4R 2B7 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Personal Banking Associate

    6 months ago

    Montréal, Canada BMO Financial Group Full time

    9440 boul Lacordaire, Bldg D Montreal Quebec,H1R 0C8 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Personal Banking Associate

    6 months ago

    Montréal, Canada BMO Financial Group Full time

    129 boul D'Anjou Chateauguay Quebec,J6J 2R3 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Personal Banking Associate

    6 months ago

    Montréal, Canada BMO Financial Group Full time

    205 Labelle Boulevard Rosemere Quebec,J7A 2H3 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Personal Banking Associate

    6 months ago

    Montréal, Canada BMO Financial Group Full time

    7515, boul Maurice-Duplessis Montreal Quebec,H1E 7N2 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Personal Banking Associate

    6 months ago

    Montréal, Canada BMO Financial Group Full time

    61 boul Rene-Levesque ouest Montreal Quebec,H2Z 1A3 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Personal Banking Associate

    6 months ago

    Montréal, Canada BMO Financial Group Full time

    555, boulevard Ste-Adele Ste-Adele Quebec,J8B 1A7 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...