Patient Coordinator

3 weeks ago


West Vancouver, Canada Skinfolio Full time

**Job Overview**:
We are seeking an experienced Front Desk Receptionist to join our team. As a front desk receptionist, you will be the first point of contact for clients in the clinic for supporting the team and presenting themselves professionally in appearance.

**Job Duties**:

- Educate and support clients on Skinfolio5, Skinfolio+, membership program, and new promotions
- Update treatment menus to reflect new services or products offered
- Communicate with clients regarding appointments and booking changes
- Coordinate services offered in all departments of the clinic
- Maintain exceptional customer service standards
- Greet clients and assist with booking appointments
- Provide product recommendations and detailed descriptions of clinic treatments
- Provide administrative support such as scheduling appointments, updating records, and handling billing issues
- Process payments and maintain oversight of clinic services
- Keep clients informed about promotions and discounts
- Performs other related duties as assigned

**Job Requirements**:

- Must be fluent in English
- Previous experience in customer service or a related field preferred
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Proficiency in Microsoft Office Suite
- Attention to detail and ability to maintain a high level of accuracy
- Ability to work independently and as part of a team
- Flexible schedule to accommodate clinic hours, including weekends if necessary
- Ability to speak and write Chinese is an asset (Mandarin and Cantonese)

If you are an experienced front desk receptionist looking for an exciting opportunity to work in a dynamic and growing environment, we would love to hear from you.

**Job Types**: Full-time, Permanent

Pay: $18.00-$26.00 per hour

Expected hours: 30 - 40 per week

**Benefits**:

- Extended health care
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Commission pay
- Tips

Work Location: In person



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