Program Manager
3 weeks ago
**Assignment: RQ05388 - Program Manager - Senior**
**Start Date: 2023-05-01**
**End Date: 2024-03-29**
**Office Location: 222 Jarvis Street, Toronto**
**Organization: Health Services Cluster**
**Ministry: Ministry of Health**
**# Business Days: 247.00 plus Extension # of Days: 67.00**
**Title: Program Manager**
**Onsite Requirement: 3 days onsite per week is required (222 Jarvis Street).**
**Must haves**:
- ** Previous Program Manager experience in the Public Sector.**:
- ** Strong communication and presentation skills.**:
- ** Ability to think and act strategically.**:
- ** Big picture thinking, and solid understanding of program scope, management, and operations.**
**Experience and Skill Set Requirements**
**Strategic Planning and Management - 30 points**
Ability to think and act strategically. Big picture thinking, and solid understanding of program scope, management, and operations.
Good understanding of the wider objectives and how to ensure strategic alignment of the program to business priorities.
Experience leading organizational development, strategy development, business, and program planning.
In-depth knowledge and experience producing program and project management artifacts and deliverables required to support program strategic objectives.
Ability to work positively with the wide range of individuals and stakeholders involved in program management.
Strong leadership and management skills and experience.
Strong stakeholder management and communication skills and experience.
Strong presentation and meeting facilitation expertise.
Experience handling difficult situations and managing stakeholder alignment to ensure program success.
Ability to find innovative ways to resolve problems and pro-actively manage program issues and risks.
Ability to use appropriate strategies and actions to proactively overcome resistance to change and capitalize on forces in support of change during all stages of program projects concept, definition, planning, implementation, and close-out.
In-depth knowledge of strategic program budgeting and resource allocation methods and techniques to ensure program success.
**Nice-to-have qualifications**:
Experience with the coordinated planning, management, and execution of organizational change initiatives
Outstanding knowledge of performance evaluation processes
Experience with procurements, managed services, and vendor management
Experience with APIs, solution integration and customer experience platforms
Experience with iterative and agile delivery
Experience with journey mapping
Experience with developing and advancing transformational roadmaps
Experience with managing and delivering end-to-end programs/projects with focus on solution integration, platform modernization
Experience developing and delivering presentations to a wide variety of audiences including executives.
Experience and/or thorough understanding of the long-term care sector including residential facilities, nursing homes, retirement homes and assisted-living facilities.
Knowledge of long-term care regulation, compliance, policies, responses and their implementation.
Experience and/or knowledge of capital builds, licensing, inspections, incident and complaints reporting and investigations.
**Program Management Skills and Experience - 35 points**
5+ years' proven experience as a Program Manager or other Managerial position:
Experience developing and managing program and project scope, schedules, and deliverables.
Experience with monitoring and forecasting program and project costs and provide reporting and input to ensure targets are met.
Experience with effective management of program budgets ensuring a high level of fiscal control and accountability including estimates, forecasts, and reconciliation/confirmation of actuals.
In-depth knowledge and handling of project and program management methodology and techniques.
Ability to promote I&IT program and project management best practices and adherence to standard methodologies.
Experience gathering and developing business and technical requirements to create and maintain a detailed program, project schedule and/or integrated plan.
Experience directing program and project teams to ensure program and project deliverables are delivered on time and adhere to government and ministry standards.
Extensive experience coordinating and monitoring program and project processes developing/communicating guidelines and procedures.
Experience with resolution of resourcing and inter-personal conflicts, negotiates changes to resourcing, ensuring knowledge is shared among team members, and program objectives and deliverables are met in a timely manner.
Ability to proactively identify potential program risk events and issues before they occur including identification of appropriate mitigating strategies and plans.
Experience with effective articulation and prioritization of issues and risks to senior executive levels and recommendat
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