Food and Beverage Outlets Floor Manager
4 months ago
**Food and Beverage Outlets Manager**
**Scope of this Position**
Position will be responsible for managing/overseeing all F&B operations within the Riverview/Mahogany, Bar and Outdoor Outlets
Requires a minimum of 3-5 year(s) of manager experience.
This position reports to: Assistant General Manager
Must have experience at properties of similar size and quality.
Position will be required to work a varied schedule that will include days, evenings, nights, holidays and weekends.
**Job Requirements**
**Technical Requirements**:
Day to day running of the business smoothly, professionally and to set the utmost in high quality service.
Track record building outlet volume and average checks.
Experience with very busy Restaurant operations.
Experience implementing new F&B concepts.
Track record developing profitable F&B promotions.
Experience developing, costing, pricing, and merchandising menus.
Establish and maintain proper inventories.
Build beverage volume.
Good Knowledge of food and wines.
**Leadership Requirements**:
Ability to manage change effectively.
Ability to conceptualize the mission.
Provide leadership to position the Restaurants, Bar and Outlets to achieve the mission.
Role model and provide leadership to the Restaurants to achieve their goals and objectives.
Communicate the goals and objectives and inspire employees to achieve those goals.
A mentor who has inspired, trained, and developed people for promotion
**Managerial Requirements**:
Clear, concise written and verbal communication & administrative skills.
Set high professional standards for the smooth overall day to day operation of the business.
Dealing with guests conflict
Preparing and processing all and any paper work in a timely efficient manner.
Oversee main bar area and cover when needed
Interview, evaluate and discipline staff
Demonstrate team building experience.
Track record promoting an atmosphere of teamwork.
Demonstrate ability to lead by example.
Build morale and spirit.
Use a "hands-on" approach to management.
Delegating where appropriate to encourage learning and development of assistants.
Abilities to inspire, train, and develop people for promotion.
Experience training and cross-training employees.
Instill a guest service attitude in all employees.
Coach employees how to resolve and de-escalate conflicts.
Instill a calm, organized approach in all situations.
To train all staff in health and safety and Food Safety
To carry out any directives of other duties directed from owners and Assistant General Manager
**Business Skills**:
Excellent time management skills.
Work with limited support.
Strong organizational skills.
Good knowledge of computers.
Strong customer service orientation and skills.
Exceptional detail & consistency in timely follow-up.
Strong budgetary, projections, and cost control skills.
Solid scheduling experience.
Follow/enforce company & HR policies and procedures.
Resolve problems.
Assume responsibility/accountability.
Excellent health & safety and sanitation skills.
Understand security requirements.
Create courteous, friendly, professional work environment.
Provide overall direction, coordination, and ongoing evaluation of operations including written standard procedures and up-to-date job descriptions.
Ability to quickly evaluate alternatives and decide on a plan of action.
Think creatively.
Teach suggestive selling techniques.
Forecasting skills.
Juggle and balance needs of company and owner.
**Benefits**:
- Company events
- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
Flexible language requirement:
- French not required
Schedule:
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Weekends as needed
Ability to commute/relocate:
- Alliston, ON L9R 1A4: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Restaurant management: 3 years (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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