Records & Information Management Administrator

6 months ago

Barrie, Canada Home and Community Care Support Services Full time

**Job Description**:
This position is responsible to carry out the day-to-day operating functions within the Records Management team with responsibility for both Patient and Corporate information and records.

**KEY RESPONSIBILITIES**

Health Information Management
- Supports the implementation and management of Home and Community Care Support Services - North Simcoe Muskoka health records policies, procedures, and standards, in compliance with all relevant legislation (including _Personal Health Information Protection Act_).
- Maintains standards for patient information systems and actively participates on internal Applications and Standards Committee.
- Reviews and actions requests for health record corrections to ensure the accuracy, completeness, and timeliness of the patient health record; may include consultation with HSSOntario and/or health record staff at other Home and Community Care Support Services - North Simcoe Muskoka.
- Processes subrogation requests for patient information, including consultation with Home and Community Care management.
- Supports the planning, implementation and execution of internal audits, including but not limited to data quality, performance and accountability, and privacy compliance as outlined in the audit frameworks by ensuring information is corrected/correcting information, reporting findings to stakeholders, and identifying areas for improvement.
- Completes accurate patient coding according to defined coding standards and guidelines.
- Provides HIM education to staff upon hire and ongoing as required.
- Proactively identifies opportunities for improvement in the management of health information.

Corporate Records Management
- Supports the implementation and management of Home and Community Care Support Services - North Simcoe Muskoka corporate record-keeping policies, procedures, and standards, in compliance with _Archiving and Recordkeeping Act._
- Provides corporate records management training to staff upon hire and ongoing as required.
- Proactively identifies opportunities for improvement in the management of corporate record keeping.

Freedom of Information (FOI) Requests (under the _Freedom of Information and Protection of Privacy Act, _1988).
- Performs the administrative functions of FOI requests including receiving, logging and tracking requests; corresponding and interacting with patients and other requestors (external); arranging internal meetings with affected stakeholders; receiving and compiling records for disclosure; escalating issues/risks to the Manager, Privacy and Records Management; and preparing the annual statistical report to the Information and Privacy Commissioner.

Privacy
- Supports the Privacy Officer functions as outlined in Home and Community Care Support Services - North Simcoe Muskoka processes, and/or as delegated.

Patient Safety
- Supports patient safety culture by ensuring data reviewed recognizes the safety of the patient(s).
- Supports the early identification of risks to patient safety through timely and thorough analysis of risk event reports and other key sources of data/information; and
- Stays abreast of developing best practices in the use of event reporting data for quality improvement.

Health & Safety
- Must adhere to the duties of workers, as stipulated in Section 28 of the _Occupational Health and Safety Act._
- Must adhere to all Home and Community Care Support Services - North Simcoe Muskoka administrative and applicable occupational health and safety policies, procedures and protocol.

Other
- Provides administrative support to records management related working groups and/or committees as required.
- Other duties as assigned

Education
- Designation as a Certified Health Information Management professional (CHIM) required.
- Active membership in good standing with CHIMA (Canadian Health Information Management Association)

Experience / Knowledge
- Comprehensive knowledge of legislation and standards pertaining to records management (health and corporate) is required.
- 2-3 years in a health information/records department preferred.
- Experience processing release of information and freedom of information requests in accordance with PHIPA and FIPPA respectively is an asset.
- Proficiency in French is an asset.

Competencies
- Demonstrated ability to work independently and in a team.
- Excellent interpersonal skills and demonstrated ability to facilitate effective working relationships with internal and external customers.
- Demonstrated problem solving and decision-making skills.
- Excellent communication (verbal, written & listening) skills.
- High level of attention to detail.
- Demonstrated analytical skills and ability to write and analyze reports is an asset.
- Ability to organize daily workload in the presence of frequent interruptions, multiple demands, and deadlines.
- Advanced keyboarding skills and the ability to use a variety of software programs.
- Demonstrated commitment to continuous improvemen

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