Counter Person

5 months ago

Sault Ste Marie, Canada Benson Auto Parts Full time

Are you passionate about cars? Do you know what it takes to keep a car in top notch condition? If the answer is yes, we may have the perfect job for you

Our Sault-Ste-Marie, ON location is currently recruiting for a full-time Counter Person/Delivery Driver. Counter Person/Delivery Drivers are responsible for both inside sales (telephone and in-person) and the efficient delivery of our products (both parts and accessories) to our customers. As Counter Person/Delivery Drivers interact directly with our customers and have a direct impact on customer buying decisions, it is an essential part of their role to provide exceptional customer service at all times.

As a member of our team the Counter Person/Delivery Driver will advise customers, handle payments, process returns/exchanges of merchandise, complete deliveries on a pre-determined route and will also:

- Perform pre-trip inspections of vehicles
- Answer incoming calls in a prompt and courteous manner
- Welcome walk-in customers and offer your assistance/knowledge
- Resolve customer complaints or concerns professionally and effectively
- Update the Store Manager and/or Dispatcher of any complications with regards to store or customer related matters in a timely fashion
- Reports any vehicle problems to the Dispatcher and/or Store Manager
- Maintain a clean driving record at all times
- Other duties as required
- Valid Class G driver’s permit
- Outstanding communication and interpersonal skills
- Proficiency in English (reading, writing, spoken) required
- Proficiency in French (reading, writing, spoken) an asset
- Demonstrated computer skills
- Confidence and aptitude to work unsupervised and independently
- Experience working in a team-based environment
- Previous experience as a Delivery Driver
- Knowledge of the Sault-Ste-Marie area (streets, landmarks, etc.)
- Comfortable with lifting (up to 50lbs)
- Knowledge of automotive parts and accessories an asset
- Superior time-management skills
- Ability to handle multiple priorities
- Strong attention to detail
- Previous warehouse experience in shipping and receiving (an asset)
- Knowledge of automotive parts and accessories (an asset)
- Knowledge of tools and equipment (an asset)

**After Applying**
- Please note, we will only be contacting applicants that will move to the next step of our recruitment process._

**The Benson Advantage**

At Benson Auto Parts we pride ourselves on being a one-stop-shop for all our customer’s auto needs.

We offer our Team Members opportunities for advancement, in addition to competitive discounts on parts and services at our stores and shops.

After completing three months of service our full-time Team Members are not only eligible to participate in the Company group insurance plan, but also are eligible for a Line of Credit. The Line of Credit can be used for the purchase of parts and services for personal vehicles.
- At Benson Auto Parts we are committed to furthering an inclusive, accessible and diverse work environment. We offer accommodation, upon request, to applicants throughout our recruitment, assessment, and selection process._
- If you require accommodation or support, please do not hesitate to contact our Human Resources department_

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Work Location: In person

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