Advisor (Part Time) - Victoria

2 months ago

Victoria, Canada Mountain Equipment Company Full time

**Your role**

You are the face and voice of MEC. You provide exceptional member service, by sharing your expertise and advice to match people with gear that suits their needs. Thanks to you, it's a great place to work and shop. You keep members coming back again and again.

**The WHY**

**Why MEC?**

MEC is more than a store, and we're more than a place to buy hats and backpacks. We're physical and digital hubs for the outdoor community. People connect here, through our stores, online channels, over the phone, or through one of our leading events, clinics or services.

**Why YOU?**

If you like working with an inclusive, hands-on, collaborative team, who connect people with quality products to encourage active outdoor lives, then this is the team for you. MEC is an awesome place if you're always learning and trying new things, like bouldering, yoga or trail running

You are good natured and have welcoming vibe. You're outgoing and genuinely like helping people. You're stoked about being active outside. You have flexibility to work a variety of shifts from Monday to Sunday. Bonus points if you have retail or customer service experience.

**The HOW**

You connect with members by sharing your passion for an active lifestyle. You ask open-ended questions to build loyalty with members, while demonstrating product knowledge and understanding their needs. You're stoked to share MEC clinics, services and events. The leadership behaviors we look for at MEC - personal integrity and awareness, customer focus, initiative and character, team work and ability to develop self and others - are part of your skill set.

**The WHAT**

You help members get great gear, with the industry-leading advice they need to feel inspired about their activity. You take pride in the visual presentation of our business. You work behind the scenes and on the frontline to organize inventory and get members the products they need.

You talk with members about our products. You have in-depth knowledge and love sharing personal recommendations. You have an affinity for helping people of all skill levels find the right product.

You roll up your sleeves and help with other duties as required by the business.

You are able to meet the availability requirements for part time status.

**What great looks like**

You inspire members to be part of the MEC community through exceptional gear, product knowledge, member service, clinics and events. Members are the reason for everything we do, so we listen and respond to them. We provide exceptional service in every interaction.

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