Community Manager

7 months ago

Nanaimo, Canada Retire West Communities Ltd. Full time

Specific Duties:
Responsible for approving all new residents who move into Deerwood Place Estates
Responsible for dealing with tenant complaints and handling and resolving any issues caused by tenant(s) or their guests that may have a negative effect on other tenants, the Community, or the Owner's interests. The Manager will regularly tour the Community to ensure tenants are acting in a manner consistent with their tenancy agreements and Community Rules.
Responsible for all regular cleaning and routine maintenance of the Community buildings, common areas and grounds as generally directed by the Owner.
The Manager will take all reasonable steps to ensure each site lease payments are paid on or before the due date. The Manager will keep records, in a form acceptable to the Owner, of all lease and fee collections, including lease arrears, and will take all necessary steps to collect lease arrears. Any and all information pertaining to tenancies, or the community shall be provided to the Owner, either at the Manager's discretion or upon request from the Owner.
The Manager will ensure all tenants have a copy of and are aware of current Community Rules. In particular, the Manager will ensure Community Rules related to site and manufactured home appearance and vehicle operation, parking and storage are followed by all tenants.
The Manager will personally handle any required tenant related communication and/or actions such as warnings, notices, evictions or dispute resolution proceedings and is, by this Agreement, specifically designated as the Agent of the Owner for such purposes. The costs of such actions shall be for the account of the Owner.
The Manager will promptly inform the owner of any emergency situations and is authorized to deal with such situations in a reasonable manner and in the best interests of the Owner and the Park.
The Manager will inform the Owner of the need for any major repairs or maintenance to the Community buildings, common areas or infrastructure and may recommend that he/she perform the necessary work; however, the Owner must specifically authorize the Manager in advance to perform such work.
The Manager will be available to tenants on a reasonable basis during normal business hours and shall ensure that all tenants have a phone number to contact the Manager and that there is a telephone answering machine or electronic voice mail functioning at that number when the Manager is not available.
The manager will be responsible for coordinating and implementation of all snow clearing within the community.

5+ years experience operating a bobcat and loader.
Must have experience in snow clearing with a bobcat and sanding of roadways.
General experience in landscaping and property maintenance
Excellent verbal and written communication skills
Excellent interpersonal skills, including conflict resolution skills.
Strong organization and time management skills
Proven goal setting and problem-solving ability.

Core Philosophies

Manage equipment and resources effectively.
Be extremely customer focused.
Ask for help. Use management as a resource. We are a team.
Maintain and report regularly on the quality of community infrastructure.
Think like you're using your own money before you spend it.

Health and Safety

Comply with WorkSafeBC Regulations and the Workers Compensation Act
Comply with the corporate health and safety program.
Ensure all community activities are conducted in a safe and environmentally sound manner.
Immediately notify management when operations are unsafe or beyond normal repair.
Ensure all employees and subcontractors are aware of the property's safety procedures.
Only hire subcontractors that can produce a current clearance letter that is active and in good standing.

Customer Relations

Deliver exception customer service.
Ensure a safe and enjoyable environment for the residents and their guests.
Perform regular "walk the property" tours to keep a pulse on what's happening.
Ensure complaints and or issues are dealt with quickly and ideally in person.

Community Operations

Promote the Deerwood Place Estates community in the community.
Lead by example
Think like an owner.
Ensure effective daily operations and cost control.
Only hire staff and contractors that enhance the customer experience and image of our community.
Support ownership and fully implement corporate policies and procedures.

Financial

Aid in achieving the target Repair and Maintenance ratios.
Work with senior management to increase revenues where and if opportunities exist.
Communicate with senior management on opportunities for improvement and annual expense planning.
Ensure information and reports that are provided to the corporate bookkeepers and management are timely, accurate and on target.
Procure goods and services according to protocols established by senior management.
Implement and achieve the annual operating and financial plan for the community.

**Job Types**: Permanent, Full-time

**Salary**: $6,00

  • Occupational Therapist for Community Rehabilitation

    3 weeks ago

    Nanaimo, British Columbia, Canada Community Therapists Full time

    Company OverviewCommunity Therapists is a leading provider of occupational therapy services in British Columbia, established in 1989. Our practice is owned and operated by occupational therapists, with a team of over 50 professionals working throughout the province.About the RoleWe are seeking an experienced Occupational Therapist to join our team in...

  • Occupational Therapist for Community and Home Health Services

    4 weeks ago

    Nanaimo, British Columbia, Canada Community Therapists Full time

    Company OverviewCommunity Therapists is a leading OT-owned and operated practice in British Columbia, with over 30 years of experience providing high-quality services to individuals and communities. Our team of dedicated professionals is passionate about empowering clients to achieve their full potential and live fulfilling lives.Salary and BenefitsWe offer...

  • Vice-president - Financial, Communications and

    2 months ago

    Nanaimo, Canada Avalon Community College Full time

    Education: - Expérience: - **Education**: - College/CEGEP - ** Tasks**: - Allocate material, human and financial resources to implement organizational policies and programs - Authorize and organize the establishment of major departments and associated senior staff positions - Establish objectives for the organization and formulate or approve policies...

  • Community Events

    7 months ago

    Nanaimo, Canada Coastal Community Credit Union Full time

    **Position Type**:Temporary **Duration**: Approximately four (4) months **Together, Let’s Do Great Things!** Are you passionate about community engagement and event planning? Join our team as the **Community Events & Marketing Coordinator**, where you'll play a helping role in spearheading diverse community initiatives, cultivating successful...

  • Marketing Manager

    2 months ago

    Nanaimo, Canada Avalon Community College Full time

    Education: - Expérience: - **Education**: - College/CEGEP - ** Tasks**: - Develop promotional materials - Hire, train, direct and motivate staff - Manage contracts - Market business services - Plan and control budget and expenditures - Write and edit press releases, newsletter and communications materials - Direct and evaluate establishments and...

  • Medical Office Assistant

    2 months ago

    Nanaimo, Canada AVI Health & Community Services Full time

    **THE COMMUNITY HEALTH CENTRE **is a, community-based, harm reduction clinic that provides OAT, safe alternatives, PrEP, HIV and Hep C care along with wrap around supports. Our services are delivered across the traditional territories of the Snuneymuxw, Stz’uminus, and Snaw'naw'as People. Join our supportive, dedicated and client-centred team in promoting...

  • Instructor - Hospitality Management Program

    7 months ago

    Nanaimo, Canada Avalon Community College Full time

    Avalon Community College, situated in the heart of Nanaimo, BC, is a distinguished private career college dedicated to delivering excellent career programs. Our mission is to help students overcome challenges and lead fulfilling lives. We are seeking a skilled instructor to teach Hospitality Management principles and skills through a comprehensive approach...

  • Instructor - Hospitality Management Program

    6 months ago

    Nanaimo, Canada Avalon Community College Full time

    Avalon Community College, situated in the heart of Nanaimo, BC, is a distinguished private career college dedicated to delivering excellent career programs. Our mission is to help students overcome challenges and lead fulfilling lives. We are seeking a skilled instructor to teach Hospitality Management principles and skills through a comprehensive approach...

  • Community Business Manager

    6 days ago

    Nanaimo, Canada Atria Retirement Canada Full time

    Overview: What’s the difference between a job and a meaningful, rewarding career? The people you serve. When you work at Atria, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company - one that’s investing in the future of senior living by investing in you. Don’t just...

  • Manager, IT Security

    7 months ago

    Nanaimo, Canada Coastal Community Credit Union Full time

    **Position Type**:Permanent **Together, Let’s Do Great Things!** We’re the largest financial institution based on Vancouver Island and the Gulf Islands, and we’ve got an opportunity for you. We are looking for a **Manager, IT Security** who will report to the VP, IT Operations and play a crucial role in safeguarding our digital assets by developing...

  • Business Relationship Manager

    7 months ago

    Nanaimo, Canada Coastal Community Credit Union Full time

    **Position Type**:Temporary **Duration**:Approximately 12 months Coastal Community Credit Union is the largest financial services organization based on Vancouver Island and the Gulf Islands and serves over 110,000 members and clients through its 24 branches, 16 insurance offices and 4 business centers. Coastal Community is committed to improving financial...

  • Manager, Commercial Solutions

    3 days ago

    Nanaimo, Canada Coastal Community Credit Union Full time

    **Position Type**: Permanent **Together, Let’s Do Great Things!** We’re the largest financial institution based on Vancouver Island and the Gulf Islands, and we’ve got an opportunity for you. We are looking for a **Manager, Commercial Solutions** to develop innovative solutions for the commercial lending and credit risk teams. If you are looking for...

  • Medical Office Assistant

    2 months ago

    Nanaimo, Canada AVI Health and Community Services Full time

    **THE COMMUNITY HEALTH CENTRE **is a, community-based, harm reduction clinic that provides OAT, safe alternatives, PrEP, HIV and Hep C care along with wrap around supports. Our services are delivered across the traditional territories of the Snuneymuxw, Stz'uminus, and Snaw'naw'as People. Join our supportive, dedicated and client-centred team in promoting...

  • Branch Manager

    1 day ago

    Nanaimo, Canada Coastal Community Credit Union Full time

    **Position T**ype**:Permanent **Together, Let’s Do Great Things!** We’re the largest financial institution based on Vancouver Island and the Gulf Islands, and we’ve got an opportunity for you. We are looking for a **Branch Manager, **so if you’re passionate about improving people’s financial health and have experience with personal and business...

  • Credit Risk Operations Manager

    7 months ago

    Nanaimo, Canada Coastal Community Credit Union Full time

    **Position Type**:Permanent **Together, Let’s Do Great Things!** We’re the largest financial institution based on Vancouver Island and the Gulf Islands, and we’ve got an opportunity for you. We need a **Credit Risk Operations Manager** to support the operations our retail and commercial Credit Risk teams. If you are passionate about leadership,...

  • Community Health Manager

    7 months ago

    Nanaimo, Canada Just Like Family Home Care Full time

    **_Community Health Manager_** Nanaimo & surrounding areas **About the Job** **_ Just Like Family Home Care is seeking a go-getter!_** **Join our leadership team to help manage and grow our home care services in the Nanaimo & surrounding area. (Must live locally in the general area)** **We are looking for someone motivated to make a difference and be an...

  • Assistant Manager, Member Services

    5 days ago

    Nanaimo, Canada Coastal Community Credit Union Full time

    **Position **Type**: Temporary **Duration**:Approximately six (6) months **Together, Let’s Do Great Things!** We’re the largest financial institution based on Vancouver Island and the Gulf Islands, and we’ve got an opportunity for you. We are looking for an **Assistant Manager, Member Services**, so if you’re passionate about improving people’s...

  • Assistant Manager, Private Wealth Group

    1 month ago

    Nanaimo, Canada Coastal Community Private Wealth Full time

    **Position Typ**e**:Permanent **Together, Let’s Do Great Things!** **What’s the role?** As **Assistant Manager, Private Wealth**, you are responsible to manage the overall administrative support function of the client services team while leading, coaching and developing a team of representatives. A strong focus for this position is to coach and mentor...

  • Assistant Manager, Central Operations

    7 months ago

    Nanaimo, Canada Coastal Community Credit Union Full time

    **Position** Type**:Temporary **Duration**:Approximately twelve (12) months **Together, Let’s Do Great Things!** We’re the largest financial institution based on Vancouver Island and the Gulf Islands, and we’ve got an opportunity for you. We are seeking an **Assistant Manager, Central Operations**, so if you’re passionate about improving...

  • Assistant Manager, Relationship Centre

    7 months ago

    Nanaimo, Canada Coastal Community Credit Union Full time

    **Position Type**: Temporary **Duration**: Approximately 18 months **Together, Let’s Do Great Things!** We’re the largest financial institution based on Vancouver Island and the Gulf Islands, and we’ve got an opportunity for you. We are looking for an **Assistant Manager** to support our Relationship Centre (aka contact centre), located in Nanaimo...