Care Facilitator

2 months ago

Ottawa, Canada Queensway Carleton Hospital Full time

**General Posting Information**

**POSITION**:

- Care Facilitator**DEPARTMENT**:

- Emergency**CONDITIONS**:

- Part-Time (Job Share)**SHIFTS**:

- Days / Nights / Weekends-
**WAGE RANGE**:

- Scale Minimum Maximum- ONA07 $36.78hr $53.05/hr**RESPONSIBILITIES**:

- Reporting to the Clinical Manager, the Care Facilitator provides leadership and organizational support to ensure effective and efficient day to day operations and optimize patient flow on the clinical unit.
- The Care Facilitator supports the nursing staff to work collaboratively with the interprofessional team to enhance patient care and supports the nurses to foster a culture of continuous performance improvement.
- Assign patients to appropriate care giver to meet patient care needs
- Adjust staff workload in response to changing unit conditions
- Provide support to nursing staff as they deal with unexpected unit events, and family needs
- Respond to patient complaints and collaborate with the health care team to resolve them
- Collect data regarding standards of care on the unit, incident reports, near misses, waiting times to be reported through the appropriate channels in order to improve patient care
- Participate in continuous performance improvement and unit audits
- Demonstrate QCH values: collaboration, accountability, innovation, respect

**REQUIREMENTS**:

- Registered with the College of Nurses of Ontario (CNO)
- Bachelor of Nursing
- Minimum of 3 - 5 years recent Emergency / Critical Care nursing experience
- Excellent communication skills (oral and written)
- Excellent organizational, interpersonal, problem solving and decision making skills
- Demonstrates knowledge and ability in conflict prevention and resolution
- Demonstrated computer competency

**PREFERRED**:

- Certificate in Emergency / Critical Care Nursing
- Registered Nurses Association of Ontario (RNAO) Membership
- Experience with clinical documentation in an Electronic Health Record
- Canadian Nurses Association (CNA) and/or other related certifications
- Membership in Specialty related Professional Association

**IT IS MANDATORY THAT YOU PROVIDE A THOROUGHLY COMPLETED APPLICATION, INCLUDING AN UPDATED RESUME WHICH REFLECTS THAT YOU MEET THE QUALIFICATIONS AS OUTLINED ON THE JOB POSTING. FAILURE TO DO SO WILL RESULT IN BEING SCREENED OUT OF THE COMPETITION. THANK YOU FOR YOUR COOPERATION AND ASSISTANCE. A GUIDE TO RESUME WRITING IS AVAILABLE ON THE EMPLOYEE PORTAL COMMUNICATION CENTRE UNDER RECRUITMENT AS A RESOURCE, WITH COPIES AVAILABLE IN HUMAN RESOURCES.**
- Thank you for your continued interest in Queensway Carleton Hospital. We deeply value and celebrate the principles of equity, diversity, inclusion, and belonging, as they are integral to the enrichment of our work environment. We believe that by fostering an inclusive and diverse community, we can achieve our mission of providing exceptional healthcare services to all individuals with compassion and respect. We encourage applicants from all backgrounds to apply. We welcome those who would contribute to the further diversification of our organization including, but not limited to women, racial or ethnic minorities, First Nations, Inuit, and Métis peoples, persons with Disabilities, and 2SLGBTQI+ communities._

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