Financial Services Manager
2 months ago
We are looking for a Financial Services Manager (Business Manager) to join our growing team.
**Responsibilities**:
- Responsible for selling financing, mechanical repair service contracts, GAP insurance, credit insurance and other Aftermarket products to guests.
- Utilization of dealership management systems and procedures to deliver exceptional customer service.
- Maintain a current knowledge of manufacturer products, rebates, financing, leasing and incentive programs.
- Read, understand and adhere to all rules, regulations and procedures as required by the dealership.
- Work in strict compliance with the laws of Ontario and Canada.
- Ensure all work performed is thorough, accurate and completed on time.
- Preparation of all documentation, contracts, registration, submission, funding, commissioning, etc. related to all transactions and sales/leases of vehicles.
- Maintain all reports and records as required by the manufacturer, dealership and suppliers.
- Attend sponsored training as scheduled.
- Ensure quotes for products and services are competitive.
- Establish and maintain strong and professional relationships with all financial institutions, manufacturer finance centers' and third-party vendors.
- Keep guests and staff updated on the progress of a vehicle delivery.
- Consistently meet and exceed guest expectations.
- Handle and resolve guest complaints in a courteous and professional manner, insuring a positive outcome and maintaining a high level of guest satisfaction.
- Valid OMVIC certification.
- Possess a valid driver’s license with a clean driving record and criminal background check.
- Professional demeanor and appearance.
- Strong sales experience.
- Ability to work in a team and possesses strong interpersonal skills with an upbeat and engaging attitude.
- Excellent listening skills.
- Self-motiving with excellent work ethic
- Ability to problem solve and high attention to detail.
- Loves a fast pace environment.
- Computer skills and understanding of technology.
- Experience with PBS DMS is considered an asset.
**Salary**: $57,765.28-$190,329.56 per year
**Benefits**:
- Dental care
- Extended health care
- Paid time off
- Tuition reimbursement
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Commission pay
**Experience**:
- automotive finance: 3 years (required)
Work Location: In person
Application deadline: 2023-10-18
Expected start date: 2024-03-01
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