Assistant Store Manager

6 months ago

Richmond, Canada Club Monaco Full time

Overview

The Assistant Manager contributes to the financial growth of the company by ensuring customer service and visual standards exceed expectations, operational integrity in how we operate, and development and promotability of our talent. He or she will be responsible to support the goals of the company and individual store. The Assistant Manager can also have a Division of Responsibility within the store, including product experience, operations, clienteling, or employee experience related. We are currently looking for someone with strong visual merchandising experience.

**Responsibilities**:
Leadership Attributes
- Deliver continuous performance feedback and training to motivate & develop store team to meet current and future position requirements - Foster a positive team environment by empowering members to participate and cooperate on store initiatives - Provide department insight related to the customer experience and communicates information to district team and corporate office - Innovative and entrepreneurial mindset to utilize all tools/support available within framework of business and develop creative approaches to drive topline results - Assume Store Manager responsibilities in his or her absence

Customer Experience

Ensure all customer service standards are consistently executed and utilize company tools to better service the customer - Motivate and coach store team to achieve personal and store sales goals - Lead productive customer experience manager segments by facilitating an energized pace, positive service environment, and team development - Monitor sales floor and zone coverage to drive sales and maintain customer focus - Build repeat business by ensuring all client program tools and strategies around data capture, outreach, and follow up are consistently executed - Ensure store teams receive customer service & product knowledge training to strengthen selling skills - Demonstrate best in class customer service & lead by example on the sales floor - Model and ensure dress code compliance - Achieve personal SPH goals*

People & Development

Visual Presentation/Store Maintenance

Ensure store meets visual merchandising and maintenance standards - To ensure brand Integrity is reflected to the customer through enhancements in presentation, product, and people - Train and support store team in the planning and supervision of store flips and regular merchandising needs - Ensure store works to merchandising/flip calendars - Provide necessary feedback to the corporate office and field visual teams to drive the business through visual merchandising opportunities.

Financial - Achieve or exceed financial plans through effective planning and execution thereby contributing to the Company’s overall financial results - Analytical and strategic management of sales and wage budgets to determine and launch actions to meet/ exceed goals - Monitor sales and financial results, take appropriate action at store level, and communicates needs to store manager - Ensure all store actions optimize sales, merchandise investment, wage investment and minimize stock shortage - Ensure disciplined control of all store expenses

Inventory Management

To contribute to company growth through inventory management and the achievement of appropriate gross margin return on investments - Maximize inventory to achieve planned sales through actions focused on selling what we own today and communicating inventory needs - Ensure operational integrity & asset protection compliance in day to day operations & practices

Skills and Requirements

Requires a minimum of 5 years retail management experience - Well rounded retail experience including visual merchandising, clienteling, store operations, and employee experience - Proven ability to hire, train, and develop talent - Computer proficiency with MS Office; Outlook, Excel, Word - Excellent interpersonal skills supporting a team environment - Strong English communication skills - verbal and written / Multilingual is a plus - Excellent time management/project skills - Strong planning and organizational skills with a sense of priority for deadlines and attention to detail - Ability to recognize and react to changing work demands - Comfortable and confident in making effective autonomous (and group) decisions in a timely manner - Goal oriented: ability to stay focused on creating winning results - Dedicated to high levels of Customer Service and Sales Productivity - Physical Demands:

- Hours/days of work can be varied due to the demands of the business
- Must be able to work shift standing and walking and able to lift approx 20 lbs.
- Must be able to pack, unpack and move stock when supporting in receiving / stocking store functions.

Pay: $21.00-$23.00 per hour

Expected hours: 32 - 40 per week

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Weekends as needed

Supplemental pay types

  • Store Manager

    6 months ago

    Richmond Hill, Canada Spirit Halloween Super Store Full time

    **Job Summary** This position is directly responsible for the setup, overall operation and teardown of the Store, which includes achieving the store sales plan, managing expenses and controlling shrink. The Store Manager is responsible for the setup, merchandising, pack-up and teardown of the store. The Store Manager’s work schedule is a minimum of 44...

  • Assistant Store Manager

    4 weeks ago

    Richmond, British Columbia, Canada SANDBOX VR Full time

    Job Title: Assistant Store ManagerWe are seeking a highly skilled and experienced Assistant Store Manager to join our team at SANDBOX VR. As an Assistant Store Manager, you will be responsible for directing and controlling daily store operations, evaluating daily operations, planning and organizing daily operations, managing staff and assigning duties, and...

  • Assistant Store Manager

    3 months ago

    Richmond, Canada Lids Canada Inc Full time

    **General Position Summary** At Lids, our Assistant Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our customers while ensuring that all areas of the store are engaged. Assistant Store Managers are accountable for every aspect of the retail store...

  • Assistant Store Manager

    6 months ago

    Richmond, Canada Jimmy Choo Full time

    **Key Responsibilities and Duties**: - Act as a strong brand representative in the community - Maximize sales and provide exceptional customer management: - Establish and implement Action Plans in agreement with the Store Manager in order to develop sales for each product category and client segment - Support the achievement of business goals and strategic...

  • Assistant Manager

    6 months ago

    Richmond Hill, Canada Spirit Halloween Super Store Full time

    **Job Summary** This position supports the Store Manager in the overall operation of the Store by maximizing the sales potential, developing the Sales Associates and controlling both expenses and shrink. **Essential Duties and Responsibilities **include the following**: - Assist the Store Manager in achieving store sales plan and profit. - Provide...

  • Assistant Store Manager

    6 months ago

    Richmond, Canada Kal Tire Full time

    **Assistant Store Manager** **Role Description** Reporting to the Store Manager, Kal Tire is hiring a versatile Assistant Store Manager in Richmond, BC. You will be responsible for assisting the Manager in the day-to-day management of the store You will influence and mentor others to fit into a strong cultured team at this location. As a front-line leader,...

  • Assistant Store Manager

    3 weeks ago

    Richmond, Canada Psycho Bunny Full time

    Can you envision your future accomplishments as an **ASSISTANT STORE MANAGER** at **PSYCHO BUNNY?** **WHO WE ARE** Psycho Bunny is a worldwide menswear brand that had one mission when it was founded in New York back in 2005: to perfect the polo. Nearly two decades later, our quality-obsessed approach has built a devoted following of fashion-conscious...

  • Assistant Store Manager

    5 months ago

    Richmond, Canada JACK & JONES Full time

    **Position**:Assistant Store Manager, JACK & JONES **Reports to**:Store Manager **Location: McArthur Glen** **What we offer**: - Always have an incredible sense of style with our 50% employee discount in store and online for you and your family - Participate in a monthly bonus program of between $ 200 - $ 1400 to be won (depending on store volume) - 2...

  • Assistant Store Manager

    5 months ago

    Richmond, Canada JACK & JONES Full time

    **Position**:Assistant Store Manager, JACK & JONES **Reports to**:Store Manager **Location: McArthur Glen** **What we offer**: - Always have an incredible sense of style with our 50% employee discount in store and online for you and your family - Participate in a monthly bonus program of between $ 200 - $ 1400 to be won (depending on store volume) - 2...

  • Assistant Store Manager

    3 weeks ago

    Richmond, Canada Cole Haan Full time

    Assists in the direction of all in-store activities to achieve sales and profitability targets, and to ensure long-term business growth in accordance with company philosophy and established policies and procedures. The assistant store manager will support the implementation of the strategic direction of their store location to achieve all objectives and...

  • Assistant Store Manager

    1 month ago

    Richmond, Canada Cole Haan Full time

    Assists in the direction of all in-store activities to achieve sales and profitability targets, and to ensure long-term business growth in accordance with company philosophy and established policies and procedures. The assistant store manager will support the implementation of the strategic direction of their store location to achieve all objectives and...

  • Assistant Store Manager

    1 month ago

    Richmond, British Columbia, Canada Vessi Full time

    Job Title: Assistant Store ManagerAbout Vessi:Vessi is a footwear and apparel brand that creates 100% waterproof products. We believe in protecting water supply and replenishing fresh water for people who need it most through charity partnerships.Job Summary:We're looking for an Assistant Store Manager to support our Richmond location. As a key member of our...

  • Assistant Store Manager, Ugg

    6 months ago

    Richmond, Canada Deckers Brands Full time

    Assistant Store Manager About UGG At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life through every interaction and evolve industry ideas by delivering experiences our customers desire. As a member of the...

  • Assistant Store Manager

    6 months ago

    Richmond, Canada Club Monaco Full time

    Overview The Assistant Manager contributes to the financial growth of the company by ensuring customer service and visual standards exceed expectations, operational integrity in how we operate, and development and promotability of our talent. He or she will be responsible to support the goals of the company and individual store. The Assistant Manager can...

  • Assistant Store Manager

    6 months ago

    Richmond, Canada Club Monaco Full time

    Overview The Assistant Manager contributes to the financial growth of the company by ensuring customer service and visual standards exceed expectations, operational integrity in how we operate, and development and promotability of our talent. He or she will be responsible to support the goals of the company and individual store. The Assistant Manager can...

  • Assistant Store Manager, UGG

    6 months ago

    Richmond, Canada Deckers Brands Full time

    Assistant Store ManagerAbout UGG At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life through every interaction and evolve industry ideas by delivering experiences our customers desire. As a member of the...

  • Assistant Store Manager

    5 months ago

    Richmond, Canada GUESS?. Inc. Full time

    **Reports to**: Store Manager **Supervises**: Assists management with all sales associates, desk associates, stock associates Position Overview The assistant manager is responsible for overseeing the customer experience, training and development of the store staff, leading by example on the selling floor and maintaining the store standards on the selling...

  • Assistant Store Manager

    6 months ago

    Richmond, Canada GUESS?. Inc. Full time

    **Reports to**: Store Manager **Supervises**: Assists management with all sales associates, desk associates, stock associates Position Overview The assistant manager is responsible for overseeing the customer experience, training and development of the store staff, leading by example on the selling floor and maintaining the store standards on the selling...

  • Assistant Store Manager

    6 months ago

    Richmond, Canada CosmoProf Beauty Full time

    **Cosmo Prof** **Assistant Manager** **Essential Function** Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Develop the strategies and plans to achieve key performance indicators and financial...

  • Assistant Store Manager

    6 months ago

    Richmond, Canada Levi Strauss & Co. Full time

    You're an original. So are we. We're a company of people who like to forge our own path. We invented the blue jean in 1873, and we reinvented khaki pants in 1986. We pioneered labor and environmental guidelines in manufacturing. And we work to build sustainability into everything we do. Our brands stand for freedom and self-expression around the...