Dispatch Assistant

7 months ago

Montréal, Canada Centrall Inc Full time

**Job Title: Dispatch Assistant**

**Company**: Centrall

**Location**: 5570 Rue Cartier

**Job Type**: Full-Time

**About Us**:
We are committed to providing our customers with the best shopping experience possible by offering a wide range of top quality products. We also believe that local businesses are key players in our economy and deserve to be supported. That's why we have programs in place to help small independent merchants grow their business by providing them with quality tools and services to sell their products on our platform.

We are seeking a motivated and organized Dispatch Assistant to join our dynamic team. As a Dispatch Assistant, you will play a crucial role in ensuring efficient coordination of our operations. You will work closely with our dispatch team, drivers, and customers to ensure timely and accurate delivery of our products/services.

**Responsibilities**:

- Assist the dispatch team in managing and coordinating daily schedules for drivers.
- Communicate effectively with drivers and internal teams to ensure smooth operations.
- Address any delivery-related inquiries.
- Maintain accurate records of delivery orders, routes, and customer information.
- Collaborate with the logistics team to optimize routes and delivery efficiency.
- Prepare necessary documentation and reports related to dispatch activities.
- Assist in resolving any delivery issues or discrepancies that may arise.
- Coordinate with warehouse personnel to ensure timely loading of delivery vehicles.
- Keep abreast of industry trends and best practices in dispatch and logistics.

**Qualifications**:

- High school diploma or equivalent; further education in logistics or a related field is a plus.
- Proven organizational and multitasking abilities.
- Strong communication skills, both verbal and written.
- Ability to work in a fast-paced environment and handle pressure effectively.
- Proficiency in using dispatch software and Microsoft Office Suite.
- Attention to detail and accuracy in record-keeping.
- Problem-solving skills and the ability to make quick decisions.
- Prior experience in dispatch, logistics, or customer service is preferred.
- Familiarity with geographical areas and routes is an advantage.
- Positive attitude and a team player mentality.

**Benefits**:

- Opportunity to work in a dynamic and growing industry.
- Collaborative and supportive work environment.
- Room for growth and advancement within the company.

If you are a self-motivated individual with excellent organizational skills and a passion for ensuring efficient operations, we encourage you to apply. Join our team and contribute to the success of Centrall. To apply, please submit your resume and a cover letter detailing your relevant experience.

**Job Types**: Full-time, Internship / Co-op
Contract length: 6 months

**Salary**: $10.00 per hour

Expected hours: 8 per week

**Benefits**:

- Casual dress
- Company events
- Employee stock purchase plan
- Flexible schedule
- On-site parking
- Paid time off

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Montréal, QC: reliably commute or plan to relocate before starting work (required)

**Experience**:

- dispatching: 1 year (preferred)

Shift availability:

- Day Shift (preferred)

Work Location: In person

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