Counsellor Job Coach

2 weeks ago


Calgary, Canada Calgary Immigrant Women's Association Full time

**Career Counsellor/Job Coach**

***
**Full-Time**
**Position,**
**37.5**
**hours per week**

**Limited term contract until April 18, 2024**

**SUMMARY OF POSITION**
- The Career Counselor/Job Coach is responsible for providing professional, culturally sensitive, job search support for immigrant and refugee women. The Career Counselor/Job Coach also participates in client recruitment, administers needs assessments, and assists program participants in creating an employment plan. The position also provides support to participants who are successfully employed as a result of their participation in the program and works closely with employment partners so that direct employment referrals can be made for job-ready clients.

**DUTIES AND RESPONSIBILITIES**
- Conduct focus groups and individual assessments to determine clients’ employment needs
- Develop and implement career planning and employment group sessions and training
- Assist clients in the development and implementation of career action plans
- Identify training programs and/or volunteer opportunities that enhance clients’ employability skills
- Provide internal and external referrals to clients
- Provide clients with accurate labor market information or instruct clients in labor market analysis
- Research and identify potential positions that suit client skill levels
- Ensure client skills are strengthened in resume and cover letter preparation, conduct of job interviews, hidden job market access, job search techniques and strategies
- Forge relationships with potential employers and maintain a database of contacts
- Work with clients one-on-one to ensure that strong workplace ethics are in place
- Provide one-on-one support to clients and program graduates to review concepts covered in class
- Accompany clients to job interviews, job fairs, and other employment-related meetings when needed
- Develop job retention strategies in tandem with employer partners
- Maintain client’s files, conduct follow-up and documentation
- Complete client data entry in CMS and iCARE databases
- Submit monthly statistical and written reports
- Attend and participate in CIWA events
- Complete additional duties when the program is short-staffed (leaves of absence, transitions, etc.)
- Other duties as assigned by the Department Manager

**STANDARDS OF PERFORMANCE**:

- Ensure that professional approach is aligned with CIWA values
- Maintain a positive working relationship with all staff and volunteers of CIWA
- Maintain a positive image and professional work habits and represent CIWA in a professional manner
- Demonstrate a high level of initiative and enthusiasm
- Maintain confidentiality at all times
- Demonstrate a high level of administrative and IT capacity

**QUALIFICATIONS**
- Certification in the field of human services, especially in social work, life skills and/or employment counselling or equivalent with a combination of education and direct work experience.
- Knowledge of Calgary’s labour force and market trends
- Knowledgeable of accreditation processes, professional associations, and related immigrant services in Calgary and Alberta
- Connected with immigrant serving agencies, business community, and social services
- Computer literacy skills - especially with Microsoft Office
- Experience working with Immigrant population, specifically with immigrant women who have low literacy issues
- Culturally sensitive
- Second language is an asset

If you are looking for a rewarding career in an environment that is collaborative, innovative and supportive, please click to appply

**Human Resources**
Calgary Immigrant Women’s Association
Suite 200, 138 - 4th Avenue SE
Calgary Alberta T2G 4Z6
Fax: 403.264.3914


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