Customer Care

5 months ago


Wainwright, Canada Wainwright Jewellers Full time

**Retail Jewelry Sales and Customer Care Specialist at Wainwright Jewellers**

Join the team at Wainwright Jewellers in Wainwright, Alberta, and be part of our vibrant retail environment dedicated to exceptional service and quality. As a Retail Jewelry Sales and Customer Care Specialist, you'll be the face of our company, embodying our core values of integrity, professionalism, and unparalleled customer service, creating unforgettable experiences for our clientele.

**Your Role**:

- Deliver exceptional customer experiences with your positive demeanour and professional approach.
- Maintain the elegance of our showroom, ensuring a clean, attractive, and well-merchandised environment.
- Contribute to inventory management and creative merchandising efforts.
- Coordinate and implement sales promotions and special events.
- Uphold all company guidelines, ensuring the safety and security of our customers, team, and inventory.
- Engage in continuous learning and professional development.
- Undertake additional responsibilities as needed, to keep our operations running smoothly.

**Work Schedule: Part-time Position**
- Flexible workweek of 3-4 days, totaling 24-32 hours.
- Weekday hours: 9:00 am - 5:30 pm.
- Occasional Saturdays: 10 am - 5:00 pm.
- Enjoy Sundays, long weekends, and holidays off.

**What **We're **Looking For**:

- Experience in retail sales or customer service, with a knack for building rapport.
- Excellent communication skills, both in-person and over the phone.
- A commitment to reliability, punctuality, and a strong work ethic.
- A learner's attitude - previous jewelry sales experience is a bonus, but not a prerequisite.

**Our Commitment to You**:

- A competitive salary that reflects your experience and skills.
- Opportunities for incentives and bonuses.
- An extensive and nationally accredited training program.
- Generous employee discounts.
- A safe, enjoyable, and fulfilling work environment.

**About Wainwright Jewellers**:
Situated in the historic heart of downtown Wainwright, Alberta, Wainwright Jewellers is a full-service, professional jewelry store with a rich heritage. For nearly 70 years, our commitment to quality, craftsmanship, and customer service has made us a trusted name in fine jewelry and engagement rings. We pride ourselves on our professional expertise and our dedication to the local community.

Join Our Team: Send us your resume with a short introduction about your relevant experience and why you're an ideal fit for our team. We're excited to meet the next member of the Wainwright Jewellers family

**Job Types**: Part-time, Permanent

**Salary**: $17.75-$25.00 per hour

Expected hours: 24 - 32 per week

**Benefits**:

- Paid time off
- Store discount

Schedule:

- Monday to Friday
- Weekends as needed

Application question(s):

- Do you currently live within 30km of Wainwright, Alberta, Canada?

Work Location: In person



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