Manager, Health Information Services

2 weeks ago

Halifax, Canada IWK Health Centre Full time

**Company**: IWK Health**:
**Req ID**:175522
**Department/Program**: Analytics & Health Information Services
**Location**: Halifax
**Type of Employment**:Temporary Hourly FT long-assignment (100% FTE) approximate twelve (12) month long assignment x 1 position(s)
**Start Date**: ASAP
**Union Status**: Management, Management/Non Union
**Compensation**: $41.479**:

- **$51.8489 /hour
**Closing Date**: March 19, 2024 (Applications are accepted until 23:59 Atlantic Time)

**_

IWK Health is a respected academic health sciences centre located in Halifax, Nova Scotia, providing tertiary and primary care for two million children, youth, adults and families each year across the Atlantic region. We have a team of approximately 4000 employees, physicians, volunteers and learners at sites across Nova Scotia. People build careers with IWK Health with our focus on training and mentorship opportunities. We recognize each other’s talent and celebrate our successes. We collaborate in modern facilities or virtually from home, align our work to our values, and enjoy access to enhanced benefits and wellness programs. We are proud to support our patients, families and communities and are grateful for the generous donor support we receive.

**The Opportunity**:
Reporting to the Director, Performance Analytics & Health Information, the Manager oversees a multi-disciplinary team responsible for Health Information Services, which includes: Health Records, Booking & Registration and Release of Information. In this role, the Manager is responsible for oversight and management of patient health information, in key clinical information systems, ensuring that location codes, admitting and registration processes, physician transcribed reports, bed dictionary, and inpatient location report for the IWK Health Centre are accurate and in alignment with clinical operations and reporting standards. The Manager is responsible for managing the Health Records Department, which serves as the custodian of all permanent patient health records. This position is also responsible for all offsite storage of patient health records and establishes a key working relationship with the vendor. In addition to the Health Records Department, the Manager is also responsible for Admitting/Registration. The Manager works closely with all clinical teams to ensure optimal processes are in place to capture correct health information and reporting of patient visits is maintained.

This manager is responsible to provide guidance and oversight to supervisors to ensure appropriate onboarding, training, scheduling, coaching, and development of front-line staff. This manager will be required to implement changes and improvements in line with organizational and departmental goals and will ensure appropriate policies, processes and training are in place. The Manager of HIS will also work closely with clinical operations, NS Health, the Department of Health and Wellness and other partners to continuously improve Health Information Services.

The Manager of Health Information Services will work closely with the Director and the Analytics/Decision Support team, Coding & Classification team and Transcription services team to support the development of and continuous maturation of an effective Data Governance strategy. At times, this manager will be required to provide leadership support to these teams.

**Hours of Work**:
Monday - Friday, 37.5 hours/week.

**Your Qualifications**:

- Bachelor's degree or equivalent education in a health-related discipline, such as, Health Information Management, Informatics, Business Administration or other relevant field required. An equivalent combination of diploma or undergraduate education, experience and other relevant qualifications may be considered.
- Master’s degree in health-related discipline, Health Services Administration, Health Informatics, Business Administration an asset.
- Certified Health Executive considered an asset.
- Certification and/or membership from a professional organization e.g., Canadian Health Information Management Association (CHIMA) considered an asset.
- Minimum five (5) years’ experience required in a health care organization required, with experience working with senior administration and clinician/health professionals in collaborative/partnership activities a strong asset.
- Experience working in health records, release of information, health privacy and/or booking and registration an asset.
- Previous management and/or leadership experience required, with oversight of unionized workforce preferred.
- Previous experience coaching and facilitating teams/working with groups preferred.
- Demonstrated ability to build and maintain collaborative working relationships and partnerships with both internal and external partners, complimented by excellent negotiation, persuasion, and presentation skills.
- Ability to prioritize multiple high priority projects with tight timelines and adapt to changing prioriti

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