Customer Service Representative

2 weeks ago


Unionville, Canada Lifemark Health Group Full time

**Customer Service Representative**
**Permanent full-time**
**Work hours TBD may include Saturdays**

Lifemark is a physiotherapy and rehab organization that employs a multi-disciplinary and holistic approach to provide our patients with the highest level of quality and compassionate care.

**Responsibilities include**:

- Answering the telephone, greeting, and assisting clients
- Responding to inquiries and helping clients with problems
- Processing incoming and outgoing mail, courier and faxes
- Providing administrative support under the direction and support of the office manager and clinic director
- Monitoring and ordering office and clinic supplies
- Assisting with photocopier/fax maintenance
- Languages: Mandarin, Cantonese, and Chinese proficiency is an asset.

**Qualifications**:

- In-person and Telephonic customer service experience, ideally from a medical clinic setting
- Understanding of medical terminology is an asset
- Health-related educational background is preferred
- Trilingual in English, Cantonese and Mandarin is an asset

**_ Inclusion_**
**We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility.**_Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities._**
**_Accommodation_**

for more information



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