Product Manager, App Experience

6 months ago

Toronto, Canada Wayfair Full time

This role is located in our Toronto office with a hybrid schedule (M/F remote, T/W/Th in-office)._

**Who We Are**:
Wayfair believes everyone deserves a home they love, and that furnishing your home should be a source of fun, not anxiety. Our product team plays a crucial role in making this vision a reality for millions of people around the world. Partnering with engineering, design, analytics, and business partners across Wayfair, our product team ensures that we’re building technology that solves important customer problems in elegant, scalable, measurable ways.

Our consumer-facing Storefront team is responsible for building and growing the native apps and websites customers use to shop our catalog. We leverage technology to make shopping for millions of products feel simple and personal. Our App Search squad’s mission is to help customers find products they love, whether they know exactly what they’re looking for or just have a hazy idea and need help along the way. They work closely with partners on our Search and Data Science teams to leverage cutting edge technologies to make a difference for our customers.

We are looking for an experienced product manager to own product strategy, vision, and execution of the Search space on our Wayfair App. This is mission critical to all digital storefront experience around the world, serving millions of requests per day. You’ll lead a cross-functional team to deliver a frictionless search experience for our customers. You’ll be part of an exceptionally talented Product Management and Technology community at a Fortune 500 company.

**What You’ll Do**:

- Lead product discovery, strategy, and roadmap for the search space on Wayfair's Mobile Apps across iOS and Android, Specialty Retail Stores, Geos, and B2B
- Lead cross-functional technology team to reach world-class quality metrics while building out new capabilities to power frictionless, personalized, and omnichannel purchasing flows. You’ll work with a team of dedicated engineers
- Partner closely with technology and commercial teams to grow Wayfair’s businesses across all stores and customer segments around the world.
- Evangelize best practices for data ownership & stewardship
- Drive meaningful business and customer outcomes enabled by your hiqh-quality and scalable solutions

**We Are A Match Because You Have**:

- 3+ years experience in product management with direct experience managing app experiences (specifically search)
- An ownership mentality. You proactively work to improve your product, its reliability, and plans for its future state. You propose adjustments to priorities as needed, and take responsibility for outcomes, celebrating team wins, and surfacing learning moments.
- Good judgment. You manage risk, know when to pivot, can assess multiple paths forward, and use data to inform and advocate for the right next steps.
- Collaborative approach & excellent communication skills. You have experience working with multiple disciplines-engineering, design, analytics and business partners-and ability to accelerate progress toward shared goals and bring others along.
- Native app background would be a nice-to-have
- Customer-facing product experience, ecommerce experience is a plus
- Interest in AI / emerging technologies

**Why You’ll Love Wayfair**:

- Time Off:

- Paid Holidays
- Paid Time Off (PTO)
- Health & Wellness:

- Full Health Benefits (Medical, Dental, Vision, HSA/FSA)
- Life Insurance
- Disability Protection (Short Term & Long Term Disability)
- Global Wellbeing: Gym/Fitness discounts (including Peloton, Global ClassPass, and various regional gym memberships)
- Mental Health Support (Global Mental Health, Global Wayhealthy Recordings)
- Caregiver Services
- Financial Growth & Security:

- RRSP (Registered Retirement Savings Plan)
- Tuition Reimbursement
- Financial Health Education (Knowledge of Financial Education - KOFE)
- Tax Advantaged Accounts
- Family Support:

- Family Planning Support
- Parental Leave
- Global Surrogacy & Adoption Policy
- Professional Development & Recognition:

- Rewards & Recognition
- Global Employee Anniversary Awards
- Paid Volunteer Work
- Unique Perks:

- Employee Discount
- Global Pod Outings
- Work/Life Balance:

- Emphasizing a supportive & flexible work environment that encourages a balance between personal and professional commitments

**Assistance for Individuals with Disabilities**

**Need Assistance?**
- **About Wayfair Inc.**
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll

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