Assistant Manager

2 weeks ago


Thornhill, Canada LensCrafters Full time

At LensCrafters, we're passionate about bringing people better sight. And it takes thousands of people from all backgrounds to do this.

By joining our team, you'll learn about the optical industry while developing the customer service and sales techniques needed to grow in your career.

LensCrafters is the largest optical retailer in North America with 1,000+ stores and as part of an eyewear industry leader, Luxottica, our higher standard of quality has made LensCrafters a leader in vision care for over 35 years.

**GENERAL FUNCTION**

The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents LensCrafters as the premier destination for all vision needs within the community & delivers key performance metrics.

**MAJOR DUTIES & RESPONSIBILITIES**
- Delivers quality & improvement to meet or exceed all key performance indicators (KPIs):Comp Sales, % Sales to Plan; Conversion & Customer Count, Comp Growth; Increased Traffic; Store Operating Profitability; Continuity of Care, Exam Growth & Retention Goals; Net Promoter Score; Current year objectives
- Demonstrates understanding of retail business & the capability to transfer knowledge to superior sales & business results. Learns & understands the competition & market trends.
- Supports the store manager in diagnosing the business & leverages the synergies of Retail, Lab & Doctor to drive positive results.
- Supports store business plans to maximize sales & profit, leverages strengths & addresses opportunities for recovery.
- Partners with store manager to lead a team through strong knowledge & skills.
- Provides training & guidance to team members.
- Delivers clear & constructive feedback in a timely manner.
- Informs store manager of any situation that may require any development or disciplinary action of others.
- Supports recruiting, helps select high caliber team & creates talent pipeline.
- Follows guidelines to optimally staff store.
- Shows great pride in store appearance & executes visual directives.
- Strives to maintain positive working relationships with doctors.
- Adheres to & ensures compliance of team to Company policies & procedures; meets or exceeds all goals.
- Anticipates problems before they occur; explores underlying reasons and root cause; strives for long-term solutions to problems.
- Performs & understands administrative duties.
- Maintains a safe working environment for all.
- Works a flexible schedule, including nights & weekends.

**BASIC QUALIFICATIONS**
- High School graduate or equivalent
- 1+ year(s) management/supervisory experience with direct reports
- Knowledge of retail operations, processes & policies
- Strong basic math skills
- Familiarity with cash register, computers & calculators
- Must have a strong command of the English language for all written correspondence & oral communication
- Strong communicator & listener
- Demonstrated high-level of selling skills
- Proven ability to problem solve

**PREFERRED QUALIFICATIONS**
- College degree or equivalent
- Previous experience in leadership position within retail & customer service industry
- Knowledge of basic optics
- Knowledge of current store merchandise
- State licensure (if applicable) &/or ABO Certification in non-licensed states
- Brand Final Inspector Certification
- Brand Quality, Fitting & Adjusting Program

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Thornhill, ON: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Expected start date: 2023-07-16


  • Sales Assistant

    2 weeks ago


    Thornhill, Canada AWINMercedes-Benz Thornhill Full time

    Our Mercedes-Benz Thornhill, luxury dealership, is looking for a Sales Assistant to join our amazing team! **Job Purpose** The Sales Assistant is the front-line representative for the dealership. S/he welcomes customers as they enter the dealership, answers basic inquiries, refers them to the appropriate individual or department and also perform all...

  • Executive Assistant

    3 days ago


    Thornhill, Canada Prasad & Company LLP Full time

    Are you an administrative professional with a can-do attitude with a dynamic personality looking to join a great team ? If, yes, we have a great opportunity for you! The Administrator Team is recognized as an essential group within our Fir m that allows daily operations to run efficiently. We are searching for an Executive Assistant that is passionate about...


  • Thornhill, Canada Humaniti International Full time

    **Administrative Assistant** Humaniti is a non-profit dedicated to helping change lives around the world. Humaniti is seeking an organized, flexible and eager student to join the team as a summer intern for the role of Administrative Assistant. The Administrative Assistant will support Clearoute’s communications team, clients, and executive members by...

  • Executive Assistant

    4 weeks ago


    Thornhill, Canada Bank of China (Canada) Full time

    **DUTIES AND RESPONSIBILITIES**: **Assistance to the President & CEO**: - Uses discretionary initiative and judgment in handling confidential information, establishing priorities, and resolving problems relating to day-to-day operations and administrative details of the office. - Schedules and maintains a calendar of appointments, meetings, travel...

  • Aml Manager

    4 weeks ago


    Thornhill, Canada Bank of China(Canada) Full time

    **1. ROLE PURPOSE/SUMMARY** AML Manager is responsible to: Lead EDD Review and follow up. Lead on quarterly assurance testing. Lead testing for branches and departments (including revising testing template when needed and drafting report) Assists in developing, implementing and administering all aspects of the Bank’s compliance programs. Including...

  • Aml Deputy Manager

    7 days ago


    Thornhill, Canada Bank of China (Canada) Full time

    **ROLE PURPOSE/SUMMARY** The Deputy Manager assists the Senior AML Manager and the CAMLO in developing, implementing and administering all aspects of the Bank’s compliance programs. Including but not limited to, the development and implementation of compliance systems, policies and procedures to identify and assess the compliance risks and compliance...

  • Surveyor Assistant

    4 weeks ago


    Thornhill, Canada Delta North Geomatics Inc Full time

    Are you looking for an exciting opportunity to grow your career in the field of surveying and heavy construction? Look no further! Delta North Geomatics Inc, a leading surveying company in Western Canada, is currently expanding our team in Ontario and looking for Surveyor Assistants to join us. As a Surveyor Assistant, you will be working on-site and under...

  • Property Assistant

    3 days ago


    Thornhill, Canada Reena Full time

    **Description**: This position works with the Property Services Coordinator to ensure efficient support for the external and internal resources related to the Property Department and its related services. Reporting to the Property Manager, while receiving delegated tasks from the Property Services Coordinator, this role provides administrative and scheduling...


  • Thornhill, Canada ABRAMS AUTO TRANSPORT Full time

    **Job description**: We are looking for a bilingual Administrative Assistant/Receptionist to join our team! You will play a pivotal role in maintaining the smooth operation of our office. Your responsibilities will include managing daily administrative tasks, organizing office processes, and providing support to team members. From handling communication and...


  • Thornhill, Canada Delmar Homes Ltd Full time

    We are a fast growing developer/ property management company looking for a full-time bookkeeper/administrative assistant. The employee will work closely with partners and clients on bookkeeping, responding to client inquiries, maintaining accounting records, and other administrative tasks. **DUTIES**: - Oversee and manage the daily operations of the...

  • Branch Assistant

    4 weeks ago


    Thornhill, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...


  • Thornhill, Canada North York Chrysler Jeep Dodge Ram Fiat Full time

    CarHub Automotive Group is looking for a forward-thinking leader who is excited to continually learn, work hard, and take ownership of their role. We invest significantly in being at the forefront of innovation, improving the overall customer experience, simplifying the sales experience and placing great emphasis on our online...


  • Thornhill, Canada Summeridge Medical Clinic Full time

    **About Us**: At Summeridge Guardian Pharmacy & Medical Clinic, we are guided by the desire to improve the lives of our patients. We are driven to continuously innovate and create meaningful value in all we do to help patients and families live their best lives. We are seeking a talented and patient-focused _**Medical Office Administrative Assistant **_to...


  • Thornhill, Canada Nickerson Safety Inc Full time

    Responsibilities: Provide general and accurate information to callers Answer, screen and forward incoming phone call Take and relay messages Perform other receptionist duties such as filing, photocopying and transcribing Invoicing Other duties as requested by Supervisor Qualifications: Experience in Construction / Health & Safety (preferred) Excellent...


  • Thornhill, Canada CAA Club Group Full time

    **About Us**: **Who we are**: As Canada's largest automobile association, we are passionate about keeping our Members safe - whether they are on the road, at home, or travelling abroad. Meeting the diverse needs of our two-million Members requires high performing, forward thinking, and innovative people who work collaboratively to keep propelling our...


  • Thornhill, Canada AECOM Full time

    **Company Description** Work with Us. Change the World.** At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the...


  • Thornhill, Canada Chartwell Full time

    Chartwell Constantia Retirement Residence provides seniors in Thornhill a warm and welcoming atmosphere in the heart of a thriving Jewish community. Offering independent living to our predominantly Jewish residents. Our seasonal menu and daily kosher-style specials celebrate Jewish classics.The Food Service Manager is responsible for all aspects of the...


  • Thornhill, Canada Chartwell Full time

    Chartwell Constantia Retirement Residence provides seniors in Thornhill a warm and welcoming atmosphere in the heart of a thriving Jewish community. Offering independent living to our predominantly Jewish residents. Our seasonal menu and daily kosher-style specials celebrate Jewish classics.The Food Service Manager is responsible for all aspects of the...


  • Thornhill, Canada Chartwell Full time

    Chartwell Constantia Retirement Residence provides seniors in Thornhill a warm and welcoming atmosphere in the heart of a thriving Jewish community. Offering independent living to our predominantly Jewish residents. Our seasonal menu and daily kosher-style specials celebrate Jewish classics.The Food Service Manager is responsible for all aspects of the...


  • Thornhill, Canada Enhanced Care Clinic Full time

    At Enhanced Care, we know the importance of primary care and family practice in everyone's health and wellness. With a team of skilled individuals working alongside with over 70 family physicians, specialists, and allied health providers, our goal is to get our patients healthy, quickly and safely. **Summary**: Manager of Clinic Services is responsible for...