Housing Assistant

2 weeks ago

Toronto, Canada University of Toronto Full time

**Date Posted**:02/26/2024
**Req ID**: 36156
**Faculty/Division**: VP - Operations and Real Estate Partnerships
**Department**: UNIVERSITY FAMILY HOUSING - CS
**Campus**: St. George (Downtown Toronto)
**Position Number**: 00034538

**Description**:
**About us**:
University Family Housing is comprised of two 21 story residential towers and a unique stock of 83-century homes. The department provides housing to student families, faculty families and long-term residentialtenancies in two neighbourhoods on the St. George Campus to over 3000 adults and children, and provides on-site property management services, as well as educational and recreational programming for tenant families.

**Your opportunity**:
Under the direction of the Housing Administrator, the Housing Assistant is responsible for assisting the Administrator in maintaining a positive quality of student life in the Charles Street Student Family Residence. The primary responsibilities are to provide front-line customer service and to facilitate an open and easy flow of communication between all staff and contractors working at the residence. Other responsibilities include: entering, completing and monitoring electronic work order submissions, coordinating appliance deliveries; booking elevators and meeting rooms; issuing laundry cards; storage and bicycle lockers; parking spaces for tenants and external parkers; reviewing contractor work schedules; closes tenant files; drafts various tenant letters; the collection and recording of rental payments, residence database maintenance; handling work orders; key control; mail distribution; answering routine residence queries and ordering office supplies.

The Housing Assistant communicates with various departments and service providers on campus, such as Admissions & Eligibility, Campus Safety, Facilities & Services and Spaces & Experiences. The Assistant is responsible for appraising the Housing Administrator, Manager,Admissions & Housing Services and/or Director of any residence issues that may become a problem, as well as deals with day-to-day issues as part of the overall function of the position. The Assistant acts as Housing Administrator in their absence.

**Your responsibilities will include**:

- Responding to enquiries within the defined scope of the role and redirecting as appropriate
- Checking residence database to confirm resident identification
- Performing routine building checks
- Liaising with facilities or caretaking staff to facilitate resolution of building issues
- Ordering supplies within established limits

**Essential Qualifications**:

- College Diploma (2 years) or acceptable combination of equivalent experience.
- Minimum two years administrative experience in a customer servicerole, preferably in a residence environment. Experience in a customer service role is necessary.
- Must be proficient in MS Word and Excel.
- Must have strong written and verbal communication skills as well as excellent customer service skills.
- Must be tactful, professional and objective in dealing with residents.
- Good judgment, discretion and a pleasant and helpful attitude are essential.
- Must be organized with strong ability to multitask
- Must possess the ability to work independently as well as in a team setting.
- Must display a willingness to take initiative in solving routine problems.

**Assets (Nonessential)**:

- Working knowledge of StarRez would be a strong asset.

**To be successful in this role you will be**:

- Communicator
- Multi-tasker
- Possess a positive attitude
- Problem solver
- Team player

**Please note**: this position is recruiting for 2 roles.

**Closing Date**: 03/07/2024, 11:59PM ET
**Employee Group**: USW
**Appointment Type**: Ancillary Operations
**Schedule**: Full-Time
**Pay Scale Group & Hiring Zone**:
**Job Category**: Facilities/Ancilliary Services

**Lived Experience Statement

  • Housing Worker

    4 days ago

    Toronto, Canada Margaret's Housing and Community Support Services Full time

    Reporting to the Director of Housing & Special Projects, Margaret’s Housing and Community Support Services (Margaret’s) is seeking a Housing Worker that will assist individuals in searching for, securing, and sustaining affordable housing through the development of housing readiness and provision of case management for homeless individuals, along with...

  • Administrative Assistant

    4 days ago

    Toronto, Canada St. Clare's Multifaith Housing Society Full time

    Position: Administrative Assistant Hours of Work: 9:00am to 5:00pm (Monday to Friday) Location: 877 Yonge Street, Toronto St. Clare’s Multifaith Housing Society is a social justice landlord acting in solidarity with people who have experienced homelessness. Our engaged staff innovatively support their efforts to achieve stability by improving and...

  • Housing Worker

    1 week ago

    Toronto, Canada Covenant House Toronto Full time

    **Housing Worker** CSS-Housing Department For forty years, we have maintained a steadfast dedication to our mission: supporting the vulnerable youth who come through our doors. To this day, we remain committed to this duty. Covenant House helps youth ignite their potential and reclaim their lives. As Canada’s largest agency serving youth who are...

  • Housing Worker

    6 days ago

    Toronto, Canada Covenant House Toronto Full time

    **Housing Worker** CSS-Housing Department For forty years, we have maintained a steadfast dedication to our mission: supporting the vulnerable youth who come through our doors. To this day, we remain committed to this duty. Covenant House helps youth ignite their potential and reclaim their lives. As Canada’s largest agency serving youth who are...

  • Housing Worker

    1 day ago

    Toronto, Canada YWCA Toronto Full time

    **Employment Type**:Full-Time, Permanent **Work Hours**: 35 hours per week including Evening and weekend hours; shares on-call duties) **Salary**: $55,939 annually (L7), plus comprehensive benefits **Location**:150 Elizabeth Street, Toronto, Ontario M5G 0B1 **Internal Application Deadline**: Friday, May 10, 2024 **External Application Deadline**: Monday,...

  • Housing Worker

    1 day ago

    Toronto, Canada YWCA Toronto Full time

    **Housing Worker (2 positions available) Job ID: ELM1028-repost** **Employment Type**:Full-Time, Permanent **Work Hours**:35 hours per week including evening and weekend hours; shares on-call duties **Salary**:$55,939 annually (L7), plus comprehensive benefits **Location**:150 Elizabeth Street, Toronto, Ontario M5G 0B1 **External Application...

  • Housing Counsellor

    6 days ago

    Toronto, Canada COSTI Immigrant Services Full time

    **Duties**: - Conducts housing search in and outside of Toronto for government assisted and/or private-sponsored refugees upon arrival in Canada. - Escorts clients to housing appointments and advocates on their behalf. - Secures appropriate and affordable housing for refugees within a timeframe. - Recruits housing providers and maintains a housing data...

  • Housing Worker

    1 day ago

    Toronto, Canada YWCA Toronto Full time

    **Employment Type**:Full-Time, Permanent **Work Hours**:35 hours per week including evening and weekend hours; shares on-call duties **Salary**:$55,939 annually (L7), plus comprehensive benefits **Location**:150 Elizabeth Street, Toronto, Ontario M5G 0B1 **Internal Application Deadline**:Friday, May 10, 2024 **External Application Deadline**:Monday, May...

  • Housing Worker

    Found in: Talent CA C2 - 1 day ago

    Toronto, Canada YWCA Toronto Full time

    Employment Type: Full-Time, Permanent Work Hours: 35 hours per week including Evening and weekend hours; shares on-call duties) Salary: $55,939 annually (L7), plus comprehensive benefits Location: 150 Elizabeth Street, Toronto, Ontario M5G 0B1 Internal Application Deadline: Friday, May 10, 2024 External Application Deadline: Monday, May 13,...

  • Housing Worker

    1 day ago

    Toronto, Canada YWCA Toronto Full time $55,939

    Employment Type:  Full-Time, PermanentWork Hours:  35 hours per week including evening and weekend hours; shares on-call dutiesSalary: $55,939 annually (L7), plus comprehensive benefits Location:  150 Elizabeth Street, Toronto, Ontario M5G 0B1Internal Application Deadline:  Friday, May 10, 2024External Application Deadline:  Monday, May 13, 2024 JOIN...

  • Housing Worker

    Found in: Talent CA C2 - 1 day ago

    Toronto, Canada YWCA Toronto Full time

    Employment Type:  Full-Time, PermanentWork Hours:  35 hours per week including evening and weekend hours; shares on-call dutiesSalary: $55,939 annually (L7), plus comprehensive benefits Location:  150 Elizabeth Street, Toronto, Ontario M5G 0B1Internal Application Deadline:  Friday, May 10, 2024External Application Deadline:  Monday, May 13, 2024 JOIN...

  • Housing Partnerships Coordinator

    4 days ago

    Toronto, Canada Interval House Full time

    **HOUSING PARTNERSHIPS COORDINATOR** **Interest Statement**: Do you want a purpose-filled life? Are you looking for work-life balance? Are you enthusiastic about delivering superior services and care to clients? Are you results-focused with an emphasis on quality and great attention to detail? Do you thrive in a diverse and change-positive work environment?...

  • Research Administrative Assistant Well Living House

    2 days ago

    Toronto, Canada St. Michael's Hospital Full time

    Well Living House at the St. Michael’s Hospital, Unity Health Toronto is an action research centre that focuses on Indigenous infant, child and family health and wellbeing. At its heart is an aspiration to be a place where Indigenous people can come together to gather, understand, link and share knowledge about happy and healthy child, family and community...

  • Resettlement housing Worker

    2 days ago

    Toronto, Canada Good Shepherd Centres Full time

    **Job description**: Reporting to the Director of Programs and Operations, the Resettlement/Housing Worker enhances the dignity and quality of life by assessing clients in personal crisis and assisting and advising on housing, social assistance, education, and other health and social issues. Our values of hospitality, compassion, faith and acceptance are...

  • Administrative Assistant

    4 days ago

    Toronto, Canada St. Clare's Multifaith Housing Society Full time

    Position: Administrative Assistant Hours of Work: 37.5 hours (Monday to Friday) Contract: Fixed Term contract for 4 months Location: 877 Yonge Street, Toronto St. Clare’s Multifaith Housing Society is a social justice landlord acting in solidarity with people who have experienced homelessness. Our engaged staff innovatively support their efforts to...

  • Housing Partnerships Coordinator

    2 days ago

    Toronto, Canada Interval House Full time

    **Interest Statement**: Do you want a purpose-filled life? Are you looking for work-life balance? Are you enthusiastic about delivering superior services and care to clients? Are you results-focused with an emphasis on quality and great attention to detail? Do you thrive in a diverse and change-positive work environment? Do you value a professional,...

  • Supportive Housing Worker

    6 days ago

    Toronto, Canada COTA Health Full time

    **SUPPORTIVE HOUSING WORKER** **Modular Housing - 321 Dovercourt Road** **One (1) Bargaining Unit, Permanent Full-Time Position** **Monday-Friday: 4:00pm to 12:00am** **About Cota** If you're looking to contribute your expertise at a community-based organization making a positive impact in the lives of thousands of people each year, Cota would love to...

  • Supportive Housing Worker

    1 day ago

    Toronto, Canada COTA Health Full time

    **SUPPORTIVE HOUSING WORKER** **Modular Housing - 321 Dovercourt Road** **One (1) Bargaining Unit, Temporary Part-Time Position** **Saturdays: 7:00am-3:00pm** **About Cota** If you're looking to contribute your expertise at a community-based organization making a positive impact in the lives of thousands of people each year, Cota would love to hear from...

  • Supportive Housing Worker

    2 days ago

    Toronto, Canada COTA Health Full time

    **SUPPORTIVE HOUSING WORKER** **Modular Housing - 321 Dovercourt Road** **One (1) Bargaining Unit, Permanent, Full-Time Position** **(Monday - Friday: 4:00 pm -12:00 am)** **About Cota** - If you're looking to contribute your expertise at a community-based organization making a positive impact in the lives of thousands of people each year, Cota would...

  • Supportive Housing Worker

    1 day ago

    Toronto, Canada COTA Health Full time

    **SUPPORTIVE HOUSING WORKER** **Modular Housing - 321 Dovercourt Road** **One (1) Bargaining Unit, Permanent, Part-Time Position** **(Saturday - Sunday: 4:00 pm -12:00am)** **About Cota** - If you're looking to contribute your expertise at a community-based organization making a positive impact in the lives of thousands of people each year, Cota would...