Public Skate Attendant
3 weeks ago
Canlan Ice Sports is currently looking for **Public Skate Guards**.
Reporting to the Office Manager, the Public Skate Guard / Skate Rental Clerk provides customer service in person through the distribution of rental skates to participants of Public Skate Sessions. In addition they provide on-ice supervision of Public Skate sessions to ensure a safe environment for the public. Duties are conducted in a professional and courteous manner.
**RESPONSIBILITIES**:
- Provide customer service to all guests that come to a Public Skate session.
- Able to communicate effectively with children and adults.
- Work independently as a member of our customer service team.
- Well informed about our birthday packages, special event packages and program information.
- Issue rental skates to users that have paid the appropriate fee.
- Review skates returned for required maintenance.
- Maintain a tidy, organized and safe work environment
- Supervise public skate sessions to ensure a safe and enjoyable environment for participants.
- Provide support to the Events team for Special Events/Birthday Parties as requested.
- Cleaning facility as directed.
- Public skate session setup and teardown.
- Verification of wristbands for public skate admission.
- Miscellaneous other duties as required.
**QUALIFICATIONS / SPECIAL SKILLS**:
- Must be a proficient skater
- Enjoy working with the public in a customer service role, in all age/demographic groups
- Interested in working in an environment which is fast paced and always changing
- Adaptable and able to communicate effectively with both customers and staff
- Experience in ice arenas, relating to hockey or figure skating uses is an asset
**EXPERIENCE AND EDUCATION**:
- Excellent oral and written communication skills (English), neat in appearance, professional in attitude and understands the sensitivity of confidential information
- Must be thorough, organized, articulate and punctual
- Must work well under pressure and pay particular attention to details
- Ability to work flexible schedules, primarily evenings & weekends, possibly early AM shifts for groups
**Job Type**: Part-time
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