Warehouse Manager, Parts Distribution Center

5 months ago

Richmond, Canada Volkswagen Group Canada Full time

**Warehouse Manager, Parts Distribution Center (Vancouver, BC)**
- GRO001138

Primary Location Canada-British Columbia-Richmond

**It’s more than a Career, it’s a Passion**

We love our cars, but it’s the people behind them who make them what they are. To build great cars, we need great people. That’s why Volkswagen Group Canada pays competitive salaries, offers fringe benefits, and provides unique opportunities for personal and professional growth. We encourage and reward initiative, creativity, teamwork and performance within a fast-paced, stimulating environment. And did we mention that there are really cool Volkswagen and Audi vehicles all over the place?

**We are currently looking for a **Warehouse M**anager, Parts Distribution Center **at our Parts Distribution Centre in Vancouver, BC**

The Warehouse Manager, PDC will lead the entire warehouse team by coaching, guiding, and developing skills in line with corporate objectives. This role is responsible for all aspects and functions within the PDC, for communicating with dealership personnel and for achieving the PDC Annual Business Plan, financial and budget targets.

The incumbent will initiate operational improvements, benchmarks studies and conduct research to identify current and future methods to improve efficiencies or cost reductions while meeting or exceeding Customer expectations. Acts as a liaison with all necessary areas of VGCA, third party Vendors, and VWAG on related plans and activities. Reporting to the Senior Manager, Part Operations the Warehouse Manager, PDC will serve as a local Change Agent responsible for the successful implementation of all Parts strategies at the local level by continually reinforcing the Parts strategy change management business case and philosophy, and act as a local communication link with all employees.
- **This is position is fully on-site**

**Primary Responsibilities**:
**Operational**
- Convert overall objectives into objectives for team member’s area of responsibility.
- Monitor compliance to applicable regulatory and environmental issues.
- Maintain and improve warehouse operations to maximize the utilization of space and productivity.
- Monitor the inbound, storage, outbound and distribution processes for parts and accessories for the PDC
- Oversee the parts inventory and cycle count process
- Work with leadership team to reduce warehouse refusals, decrease inventory adjustment and improve inventory location accuracy
- Discuss warehouse operations and planning concerns with leadership team. Communicate with dealer contacts, address PDC concerns and take appropriate action as required.
- Develop and monitor functional performance measurement criteria for operational area of responsibility.
- Coordinate organizational learnings into standard policies to maximize the benefit of integrated Parts distribution solutions.
- Serve as first point-of-conflict resolution on process questions.
- Understand product life cycle and underlying business planning requirements.
- Establish and maintain excellent dealer relationships
- Control a comprehensive expense budget to ensure proper utilization of funds for required expenditures
- Ensure the development and adherence of policies, procedures, and processes for controlling the parts inventory.

**Leadership**
- Model desired behaviors: encourages two-way communications, skilled in issue resolution, champion of employee engagement and safety initiatives.
- Monitor the observance of guidelines, procedures, and employee training such as work procedures, Health and safety regulations, certifications, and management directives.
- Provide mentoring, coaching, direction, process changes, continuous improvement, and performance feedback to Supply Chain Management team members. Develop performance objectives for team members as required.
- Collaborate with other PDC leadership and Human Resources to create a positive work environment where employees are empowered, engaged, and committed to continuous improvement.
- Educate and train new and existing team members.
- Act as an example for others by modeling effective cross communication, positive sponsorship, championing education initiatives, and issue resolution.
- Coach Warehouse Supervisors in reviewing and monitoring employee performance including Performance Management Plans (PMP) and corrective action.

**Strategy**
- Develop the PDC business plan incorporating the parts operations sales objectives. Define priorities and monitor performance towards them.
- Develop and recommend operational plans, processes and methods for physical warehouse operations, including layouts, initiate implementation of approved plans in conformance with local standards, and health and safety regulations.
- Serve as the liaison with all change management initiatives to share best practices in communicating with team members.
- Initiate continuous improvement activities working with teams to identify process improvement ideas.
- W

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