Spa Coordinator

5 months ago

North York, Canada Hammam Spa by Céla Full time

**Company**:Hammam Spa by Céla**

**Join our Spa Family as a Spa Coordinator**

**Benefits**:

- The opportunity to work in a beautiful environment and to be part of a friendly and supportive team of experts.
- Two weeks of paid annual vacation
- 40% Staff discounts on retail and services
- Health, Dental, Life Insurance and Critical Illness, Employee & Family Assistance Program (24/7 counselling, coaching and support), Dependent Life Benefits, and a $500 spending account for **full-time employees after 3 months** of continued employment.
- Complimentary monthly manicure.
- Continuous training and education on skincare and beauty lines.

**Spa Overview**:
The first Hammam Spa by Céla was founded by Celine Tadrissi in 2005 in Downtown Toronto, and for the past 18 years, Hammam Spa has been Canada’s top Day Spa, servicing the people of Toronto at its 602 King Street West location. The second location opened at Toronto’s Bayview Village mall in 2019.

Hammam Spa by Céla is a full-service day that offers our clients a spiritual sanctuary from everyday life, providing one-of-a-kind spa experiences to soothe both body and spirit.

Our history speaks to our belief in growth and evolution; however, we believe even more strongly that maintaining authenticity and a human connection is what makes Hammam Spa by Céla a beloved Toronto institution.

We are deeply committed to providing every client with the most modern, effective treatments, using the most results-driven products, all delivered with the utmost care, dedication, and one-on-one attention. As a result, we’ve been able to build a reputation built on passion, hard work, knowledge, positivity, and privacy.

**Position Overview**:
we are looking for dynamic members to join our team

Spa Coordinators play a vital role in the overall operation of Hammam spa. Working in tandem with small teams, the Spa Coordinators are responsible for using their superior time management, customer service, and problem-solving skills to oversee the smooth day-to-day operation of our business. Working an expedited 4-day work week including weekends, our Spa Coordinators enjoy work-life balance benefits. While providing exceptional customer service, the core functions of the Spa Coordinators’ duties range from answering phones, booking appointments, managing client intake, and handling payment. Ensuring guest satisfaction is the touchstone objective within this department.

**Duties and Responsibilities**:

- Abides by the Hammam Spa Policies and Procedures Guide
- Conducts business in a warm and professional demeanour
- Provides attentive and professional customer service
- Ensures that all clients have up-to-date forms completed prior to entry to the spa
- Provides guests with spa tours, familiarizing them with all spa amenities
- Ability to effectively respond to all client queries including an explanation of services offered and spa etiquette
- Speaks passionately about our spa ethos
- Manages the spa’s daily schedule ensuring appointment availability is maximized, and service provider bookings are distributed according to spa protocol
- Manages critical daily operations such as reporting, opening and closing procedures, assisting with group functions, and inventory
- Adeptly manages call volume
- Maintains cleanliness of the reception area
- Manages client feedback and complaints with professionalism and patience
- Demonstrates ability to educate clients and sell skincare and beauty lines; paying particular attention to closing sales on recommended products post-treatment
- Attends all training and professional development workshops
- Responsible for fostering a healthy attitude and working relationships with all coworkers and members of the management
- Other tasks as assigned

**Education and Experience**:

- Minimum High School diploma
- Graduate of post-secondary education preferred
- Minimum two years in a Spa or related industry required
- **Previous experience working with a booking system** **is considered an asset**

**Requirements**:

- Fluency in English, with strong verbal and written communications
- Exceptional customer service skills
- Excellent phone etiquette
- Strong work ethic
- Courteous, discreet, and professional demeanour
- Ability to work well under pressure
- A strong team player
- Extremely organized with the ability to multi-task
- Ability to sit or stand for extended periods of time
- Must be well groomed, and abide by the spa dress code policy
- *Hammam Spa By céla is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
- **All applicants must have legal permission to work in Canada in order to be considered._
- **This Position does not offer sponsorship of Work Visas._

**Job Types**: Full-time, Permanent

**Sa

  • Spa Coordinator

    5 months ago

    North York, Canada Hammam Spa by Céla Full time

    **Company**:Hammam Spa by Céla** **Join our Spa Family as a Spa Coordinator!** **Benefits**: - The opportunity to work in a beautiful environment and to be part of a friendly and supportive team of experts. - Two weeks of paid annual vacation - 40% Staff discounts on retail and services - Health, Dental, Life Insurance and Critical Illness, Employee &...

  • Spa Coordinator

    5 months ago

    North York, Canada Hammam Spa by Céla Full time

    **Company**:Hammam Spa by Céla** **Join our Spa Family as a Spa Coordinator!** **Benefits**: - The opportunity to work in a beautiful environment and to be part of a friendly and supportive team of experts. - Two weeks of paid annual vacation - 40% Staff discounts on retail and services - Health, Dental, Life Insurance and Critical Illness, Employee &...

  • Spa Coordinator/ Receptionist

    5 months ago

    North York, Canada Rain Spa & Salon Full time

    **Come join our team at Rain Medi Spa & Salon! We are a newly renovated family business, servicing in the Bayview Village area since 2001.** At Rain Medi Spa & Salon we have an endless variety of products and services including a full service medical spa featuring Clear-Lift, Meso-Micro Needling, Hydrafacials, electrolysis, laser treatments, chemical and...

  • Spa Coordinator/ Receptionist

    5 months ago

    North York, Canada Rain Spa & Salon Full time

    **Come join our team at Rain Medi Spa & Salon! We are a newly renovated family business, servicing in the Bayview Village area since 2001.** At Rain Medi Spa & Salon we have an endless variety of products and services including a full service medical spa featuring Clear-Lift, Meso-Micro Needling, Hydrafacials, electrolysis, laser treatments, chemical and...

  • Spa Coordinator

    5 months ago

    East York, Canada Med Spa clinic Full time

    **About us** Kristals is a small business in East York, ON. We are professional, customer-centric, engaging, and our goal is to provide guests with the highest quality cosmetic treatments, products, and non-invasive alternatives to Botox and plastic surgery.. Our work environment includes: - Growth opportunities - On-the-job training - Relaxed...

  • Social Media Marketing Coordinator

    2 months ago

    North York, Canada La Vitalité Med Spa Full time

    **About Us**: La Vitalité Med Spa is a thriving beauty and aesthetics clinic committed to delivering exceptional skincare and rejuvenation services with two locations in the Greater Toronto Area (North York and Markham). We pride ourselves on providing personalized care to clients in a luxurious and welcoming environment. **Position...

  • Administrative Assistant

    5 months ago

    North York, Canada Eternal Beauty Skin CLinic Inc. Full time

    _**Position Summary**:_ **Core Responsibilities**: - Manage all client appointments and client interactions with the clinic - Process all financial transactions relating to new and existing clients - Coordinate work flow of medical estheticians in consultation with Clinic Director - Review client treatment charts for completeness - Ensure the clinic and...

  • Cosmetics & Esthetics Technician On-site

    2 months ago

    North York, Canada Seneca Polytechnic Full time

    **Join the Renewed Seneca, The Next Seneca.**: Guided by _The Next - A Strategic Plan for Seneca Polytechnic_, we offer a working environment that is innovative, flexible and encourages risk-taking. Joining Seneca Polytechnic brings opportunities for professional development and career growth. We focus on health and wellbeing in all its forms to provide a...

  • E-commerce Customer Service and Operations

    5 months ago

    North York, Canada International Pool and Spa Centers Full time

    **Company Overview**: Discount Pool Supply, a leading e-commerce swimming pool retailer in Canada, is seeking a dynamic and customer-focused individual to join our team as an E-commerce Customer Service and Operations Specialist. With a commitment to providing top-notch service and high-quality pool products, Discount Pool Supply is one of the fastest...

  • Key Account Manager

    5 months ago

    North York, Canada International Pool and Spa Centers Full time

    International Pool and Spa Centers is the leading distributor, retail, and service provider of hot tubs, swimming pools, and recreational products in Southern Ontario. We have 8 retail locations across Ontario, a fast-growing online business, and the largest fiberglass pool construction division in Ontario. We are a family-run and owned business that has...

  • SEO/sem & Digital Marketing Specialist

    5 months ago

    North York, Canada Classique Nails Beauty Supply Full time

    **SEM/SEO & Digital Marketing Coordinator** **Employment Type: Full-Time** **The Pay Rate will change based on skills and experience.** **About the company** **Classique Nails Beauty Supply** is one of the **top Wholesale Nails and Spa** companies in Canada, earned its reputation as a Nails and Spa Wholesale with its expertise, innovation, and...

  • Accounts Payable Specialist

    5 months ago

    North York, Canada International Pool and Spa Centers Full time

    International Pool and Spa Centers is the leading distributor, retail, and service provider of hot tubs, swimming pools, and recreational products in southern Ontario. We have 8 retail locations across Ontario, a fast-growing online business, and the largest fiberglass pool construction division in Ontario. We are a family-run and owned business that has...

  • Part-time Receptionist

    2 weeks ago

    North York, Canada Aviva Cosmetic & Laser Clinic Full time

    **About Us**: Aviva Cosmetic & Laser Clinic is a premier destination for medical aesthetic treatments. We specialize in evidence-based skin treatments tailored to our clients' needs. Our team is dedicated to delivering exceptional customer service and ensuring every guest has an unforgettable experience. As a part-time receptionist at Aviva Cosmetic & Laser...

  • Receptionist

    5 months ago

    York, Canada THE TEN SPOT Full time

    THE TEN SPOT is a hip and happening ‘one stop beauty shop’. we are on the hunt for an exceptional guest coordinator who is customer service focused - enthusiastic, exceptionally capable with great energy! the location is 351 king street east. we are a serious anti-spa beauty bar with a witty edge, so you must have the personality to match! the ability...

  • Retail Sales Associate

    5 months ago

    North Vancouver, Canada GAGAKE SPA TECHNOLOGY INC Full time

    GAGAKE SPA Technology Inc. specializes in manufacturing and operating commercial-grade vending massage chairs. GAGAKE is in the leading position of embracing IoT (Internet of Things) technologies and empowering vending businesses and industries to transform and thrive in the connected economy. GAGAKE self-serve massage solution brings captivate, celebrate,...

  • Guest Service Agent

    2 weeks ago

    North York, Canada WAXON Laser + Waxbar Full time

    At WAXON we focus on one thing and do it really, really well - hair removal! WAXON offers the most effective, competitively priced and unique waxing and laser experience in Canada. How? Through our team of incredible and dedicated professionals, the amazing environments we create for our employees and clients, our competitive pricing, superior quality of...

  • Receptionist

    3 months ago

    East York, Canada THE TEN SPOT Full time

    THE TEN SPOT is a hip and happening ‘one stop beauty shop’. we are on the hunt for an exceptional guest coordinator who is customer service focused - enthusiastic, exceptionally capable with great energy! we are a serious anti-spa beauty bar with a witty edge, so you must have the personality to match! the ability to deliver impeccable customer service...

  • Receptionist

    5 months ago

    East York, Canada THE TEN SPOT Full time

    THE TEN SPOT is a hip and happening ‘one stop beauty shop’. we are on the hunt for an exceptional guest coordinator who is customer service focused - enthusiastic, exceptionally capable with great energy! we are a serious anti-spa beauty bar with a witty edge, so you must have the personality to match! the ability to deliver impeccable customer service...

  • Team Lead

    5 months ago

    North York, Canada WAXON Laser + Waxbar Full time

    At WAXON we focus on one thing and do it really, really well! For us, that’s hair removal. WAXON offers the most effective, competitively priced and unique waxing and laser experience in Canada.  How do we do it? Through our team of incredible and dedicated professionals, the amazing environments we create for our employees and clients, and our ability...

  • Head Guard/instructor

    5 months ago

    North York, Canada GRANITE CLUB Full time

    The Granite Club is looking for a Head Lifeguard/Instructor who will provide on deck supervision/guidance of hourly staff, safe and effective supervision of Members in and around the pool area, performance of first aid and water rescue and to provide quality aquatic instruction. Benefits of working for the Club - Healthy and delicious daily food offerings...