Catering Manager

2 weeks ago

London, Canada Highland Country Club Full time

Highland Country Club is a private club founded in 1922. Highland’s close proximity to downtown London offers a spectacular view of the city, while the course’s mature trees and quiet surroundings provide a wonderful sense of intimacy.

**Key Duties and Responsibilities**
- Meet with clients, conduct Club tours and organize all catering details of event, including contracts and deposits to final payment
- Collaborate with Food and Beverage Manager and Executive Chef in the planning, co-ordination, and execution of special member events such as Golf tournaments, Easter, Mother’s Day etc.
- Continue communications with function organizer(s) before, during and after an event to ensure guest satisfaction, financial success, and guest loyalty
- Ensure all details of events are communicated internally
- Develop new business via follow-up of inquiries and leads, as well as retention of previous business
- Together with the Culinary and FOH teams, develop banquet menus and pricing structures based on competitive analysis
- Collaborate with Communications Coordinator to design inspired communications, including creative event marketing, posters, signage, menus etc. and maintain consistent Club branding
- Achieve target revenues by maximizing event space while accommodating guest/member requirements
- Collaborate with all departments involved to ensure a smooth and seamless execution, including staffing and setup/tear down, while meeting the client’s expectations
- Supervise the execution of events to ensure the Club’s standards of food quality and service are attained
- Source and order all event products and equipment from reliable and cost-effective suppliers while continuing strong relationships with vendors
- Work closely with Food and Beverage Manager to develop, implement, and maintain an on-going training program for front-line event staff to ensure that training is consistent and performance standards are met
- Responsible for maintaining financial information and providing any reporting analysis, budgeting and department goals
- Responsible for accurate billings, cash bars and month-end deadline requirements

**Qualifications**

What you bring:

- Minimum of 2 years in an event planning and catering management role
- Previous private club experience is an asset
- Diploma/Certificate in Hospitality Management preferred
- Smart Serve Certification
- Strong computer skills: Microsoft Office
- Experience with Jonas is an asset
- Excellent interpersonal, communication and organizational skills

**Salary Details**

Highland Country Club offers a competitive compensation package including: yearly bonus, benefits plan, staff meals, golf privileges and pension plan. A yearly salary will commensurate with experience.

Highland Country Club is an Equal Opportunity Employer and offers reasonable accommodations to job applicants with disabilities throughout the recruitment process. Applicants under consideration for employment will be contacted to participate further in the recruitment process. If you are contacted and you require any accommodation in the recruitment process due to a disability, please indicate this and we will work with you to meet your accessibility needs.

We thank all applicants for their interest but will only contact those selected for an interview.

**Job Types**: Full-time, Permanent

Ability to commute/relocate:

- London, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- serving: 1 year (preferred)

Work Location: In person

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