Team Lead, Disability Management

3 weeks ago

Ottawa, Canada House of Commons Full time

**Language Profile**

Bilingual Imperative (English / French)
- Reading comprehension: C
- Written expression: C
- Oral interaction: C

**Your Challenge**

If you dream of joining an organization that is small enough to be noticed and big enough to provide a meaningful career, we want to hear from you

**Our Commitment to Inclusion, Diversity, Equity and Accessibility**:
As a key component of its strategic plan, the House of Commons is set on being a leader in inclusion, diversity, equity, and accessibility. As such, we design and continuously evolve our practices to ensure that everyone can fully and equitably participate to the upmost of their abilities. We value that everyone has a contribution to make and has the potential for individual growth. We are One House that leverages diversity in all its forms.

**About the Role**:
The House of Commons is currently looking to staff Team Lead, Disability Management position.

The Team Lead, Disability Management (DM) is responsible for planning and managing the delivery of disability management advice and services for Members, their staff, and employees of the House of Commons. Provides case management support and guidance to DM Advisors, managers, and stakeholders in facilitating the safe and timely return to work for both occupational and non-occupational injuries and illnesses, and also in managing accommodation cases.

**Key Accountabilities**
- Leads a team, provides training and ongoing mentoring, coaching, opportunities for professional development, and advice, while promoting a healthy work environment. Manages workload by triaging requests and assigning work.
- Provides case management support and guidance to advisors for sensitive and complex files.
- Assists managers in developing and implementing individual accommodation, medical priority and/or return to work plans, for their employees, in collaboration with health providers, insurance companies or other external stakeholders involved.
- Coordinates communication between employees, managers, unions and external stakeholders for accommodation and return to work situations.
- Participates in the design and development of disability management programs and their implementation. Ensures legislative compliance and the integration and implementation of the Accommodation Policy and supporting procedures and programs.
- Collaborates in the development and delivery of awareness and education programs for managers and employees regarding accommodation, return-to-work, policies, standards, protocols and practices. Provides ongoing support to service sectors, as well as partners in Human Resources to ensure consistent interpretation and administration of the disability management programs.
- Establishes a client-centered service delivery model and approach that aims to ensure, maintain and continuously improve client service and support, while ensuring quality, integrity and alignment with best practices, organizational needs and priorities. Sets standards and ensure they are being met, while managing resources within set deadlines and keeping a focus on client needs.
- Monitors and measures return-to-work outcomes to enhance processes and practices. Examines and reports on statistical data and performs trend analysis related to disability management within the organization.

**Position location: Ottawa, Ontario**

**Top Reasons to Join the Occupational Health and Safety Team**:
Occupational Health and Safety Team: Is the first line of service to support our employees and our managers through uncertain times as they navigate individual plans and programs related to Occupational Health and Safety. Our team is dedicated high-performing professionals working in a fast-paced, client service focused, fun and collaborative environment. Building trusted relationships with those who need our services. We encourage and support training and development to empower one another to grow and learn every day. By joining our team, you will have the opportunity to educate and guide employees and managers through the support they need.

Training and development opportunities
Work-life balance/35 hours workweek / Compress work option
Gym onsite
4 weeks vacation (minimum)

**Hybrid work environment**:
Over the last couple of years, our organization has developed the ability to successfully adapt to new ways of working while continuing to deliver valuable services to Members of Parliament and the House of Commons Administration. As a result, we will continue to foster autonomy by establishing a flexible hybrid approach where possible. Leaders across the organization are working with their teams to determine the appropriate balance of on-site versus remote work for their roles that will result in a positive outcome for both the organization and its people.

**Prerequisites**

**Education**
- A post-secondary school degree or diploma in an Occupational Health and Safety related field OR an acceptable combination of education, traini

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