Member Connect Representative

1 week ago

Toronto, Canada DUCA Financial Services Credit Union Ltd. Full time

**Why DUCA?**

At DUCA, we strive for excellence in everything we do. Our commitment to **_Do more, Be more, Achieve more_** is what sets us apart and drives our company culture. DUCA’s impact goes beyond our financial solutions - we're dedicated to making a real difference in the lives of our members and in our community.

We believe our employees are our most valuable resource We are committed to providing you with the tools, support, and challenge you need to develop your career and achieve a healthy work-life balance while contributing to our outstanding culture. DUCA offers a strong total compensation package including competitive salaries and bonuses, employer-paid benefits, banking perks, wellness days, and much more.

**Member Connect Representative (Full-time)**

**Job Purpose & Summary**

**Key Accountabilities & Duties**
- Assist Members with setting up on-line banking options and accurately process transactions on Member accounts within authorized limits.
- Meet cross-sell, and productivity targets.
- Attract potential Members by answering product and service questions and suggesting information about other products and services.
- Respond to Member inquiries and feedback knowledgeably and professionally.
- Strive to deliver first call issue resolution by clarifying the Member’s concern, determining the cause of the problem, selecting and explaining the best solution to solve the problem. Take ownership and accountability for resolving Member service inquiries and/or issues from beginning to end.

**Occupational Experience & Education Requirements**
- Post-secondary education in a related field or a keen interest in the financial industry
- Previous Credit Union or financial services experience considered an asset

**Knowledge, Skills & Attributes**
- Strong customer service and interpersonal skills
- Excellent verbal and written communication skills
- Ability to recognize cross sell opportunities
- Good judgment and decision-making capabilities
- An effective time manager who can perform in a fast-paced, deadline-oriented environment
- Knowledge of Microsoft Office Suite Products
- Ability to organize, prioritize, adapt to change and work in a fast-paced environment
- Self-motivated and results-oriented
- Team player

**Working Conditions**
- Contact centre environment

**Department**:Member Connect

**Primary Location**:Corporate Office** **-** 5255 Yonge St, North York, Ontario

**Employment Status**:Full-time

**Hours per Week**:38

We thank all applicants but only those considered for an interview will be contacted.

  • Member Connect Representative

    Found in: Talent CA C2 - 2 days ago

    Toronto, Canada DUCA Financial Services Credit Union Ltd. Full time

    Why DUCA? We’re a vibrant, exciting credit union that lives its "profits with a purpose" philosophy in every financial transaction, product, interest rate, and community initiative we offer. Founded in 1954, DUCA has grown from a single branch credit union in Toronto to 19 branches across Southern Ontario with over 85,000 Members we are proud to...

  • Member Connect Representative

    2 weeks ago

    Toronto, Canada Duca Full time

    **Member Connect Representative (Part-time)** **Job Purpose & Summary** **Key Accountabilities & Duties** - Assist Members with setting up on-line banking options and accurately process transactions on Member accounts within authorized limits. - Meet cross-sell, and productivity targets. - Attract potential Members by answering product and service...

  • Member Connect Representative

    3 days ago

    Toronto, Canada DUCA Financial Services Credit Union Ltd. Full time

    **Why DUCA?** We’re a vibrant, exciting credit union that lives its "profits with a purpose" philosophy in every financial transaction, product, interest rate, and community initiative we offer. Founded in 1954, DUCA has grown from a single branch credit union in Toronto to 19 branches across Southern Ontario with over 85,000 Members we are proud to...

  • Member Services Desk Representative

    4 days ago

    Toronto, Canada The Badminton and Racquet Club Full time

    The Badminton and Racquet Club of Toronto, a mid-town private multi-racquet, fitness, wellness, dining, and social club, with a strong foundation in excellence, located near transportation with a dynamic and vibrant employee and member stakeholder culture and great employee benefits, is recruiting for a Member Services Desk Representative with great energy...

  • Member Services Desk Representative

    2 days ago

    Toronto, Canada The Badminton and Racquet Club Full time

    The Badminton and Racquet Club of Toronto, a mid-town private multi-racquet, fitness, wellness, dining, and social club, with a strong foundation in excellence, located near transportation with a dynamic and vibrant employee and member stakeholder culture and great employee benefits, is recruiting for a Member Services Desk Representative with great energy...

  • Member Services/pro Shop Representative

    2 weeks ago

    Toronto, Canada The Badminton and Racquet Club of Toronto Full time

    **Member Services & Pro Shop Representative** The Badminton and Racquet Club of Toronto, a mid-town private multi-racquet, fitness, wellness, dining, and social club, with a strong foundation in excellence, located near transportation with a dynamic and vibrant employee and member stakeholder culture and great employee benefits, is recruiting for a Member...

  • Conference Producer

    6 days ago

    Toronto, Canada Informa Connect Full time

    Company Description **About Canadian Real Estate Forums** Canadian Real Estate Forums is the Canada’s largest and most prestigious series of commercial real estate conferences in Canada, comprising 19 annual and biennial events. Renowned for the calibre and seniority of our speaker faculties, our programmes consist of in-depth sessions borne out of months...

  • Customer Connections Associate

    Found in: beBee jobs CA - 1 week ago

    Toronto, Ontario, Canada Toronto Hydro Corporation Full time

    WORK ILLUSTRATION:Reporting to the Manager of Customer Connections Planning & Technical Analysis, the Customer Connections Associate is responsible for the day-to-day support of systems, processes and activities that drive the centralized intake for all customer-initiated connections projects. The incumbent will participate in departmental or divisional...

  • Customer Connections Associate

    Found in: Talent CA C2 - 1 week ago

    Toronto, Canada TORONTO HYDRO Full time

    WORK ILLUSTRATION: Reporting to the Manager of Customer Connections Planning & Technical Analysis, the Customer Connections Associate is responsible for the day-to-day support of systems, processes and activities that drive the centralized intake for all customer-initiated connections projects. The incumbent will participate in departmental or divisional...

  • Customer Connections Associate

    Found in: Talent CA C2 - 1 week ago

    Toronto, Canada Toronto Hydro Full time

    WORK ILLUSTRATION:Reporting to the Manager of Customer Connections Planning & Technical Analysis, the Customer Connections Associate is responsible for the day-to-day support of systems, processes and activities that drive the centralized intake for all customer-initiated connections projects. The incumbent will participate in departmental or divisional...

  • Customer Connections Associate

    Found in: beBee S CA - 2 weeks ago

    Toronto, Canada Toronto Hydro Corporation Full time

    WORK ILLUSTRATION: Reporting to the Manager of Customer Connections Planning & Technical Analysis, the Customer Connections Associate is responsible for the day-to-day support of systems, processes and activities that drive the centralized intake for all customer-initiated connections projects. The incumbent will participate in departmental or divisional...

  • Talent Operations Manager

    2 days ago

    Toronto, Canada Informa Connect Full time

    Company Description Home to over 1,000 talented and passionate individuals, Informa Connect is a global business which delivers world-class live events and outstanding digital content to markets across 30 countries. From Biotech and Pharma to pop culture, we connect hard and fast with businesses to create exciting on-demand experiences who expect the very...

  • Advanced Bionics Client Care Coordinator

    1 day ago

    Toronto, Canada Connect Hearing Full time

    Toronto, CanadaAdvanced Bionics Client Care Coordinator - Are you comfortable in a fast-paced retail clinic environment?- Are you looking for an opportunity to make a difference?- Are you passionate about providing customer service that exceeds expectations?- If so, we think you belong here at - **Connect Hearing** as an - **Advanced Bionics Client Care...

  • Executive Assistant/office Manager

    1 week ago

    Toronto, Canada Liberal Member of Parliament Full time

    **To apply, please submit your cover letter, resume, and salary expectation, then complete the online assessments from Indeed.** Position: Executive Assistant Location: Scarborough, Ontario Reporting to the Member of Parliament, the executive assistant is responsible for the overall management of the Member’s office, including managing financial and...

  • Manager, Member Experience and Programs

    1 week ago

    Toronto, Canada Canadian Chiropractic Association Full time

    The Canadian Chiropractic Association (CCA) is a national profession-based health care association representing 8000 chiropractors across Canada. The association works closely with the 10 provincial associations to promote the profession and build strong relationships with provincial and federal governments to ensure the growth and recognition of the...

  • Communications Assistant

    1 week ago

    Toronto, Canada Liberal Member of Parliament Full time

    **To apply, submit your resume and cover letter (including any salary expectation). Please also complete the online assessments from Indeed.** Position: Communications Assistant Location: Toronto, Ontario Reporting to the Member of Parliament, the Communications Assistant provides a wide range of communications and project coordination support services....

  • Sales Operations Specialist

    2 weeks ago

    Toronto, Canada Informa Connect Full time

    Company Description Informa is a leading international events, intelligence and scholarly research group. We’re the specialist’s specialist. Through hundreds of powerful brands we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...

  • Content Coordinator

    3 days ago

    Toronto, Canada Informa Connect Full time

    **Company Description** We’re part of Informa, a global business with a network of trusted brands in specialist markets across more than 30 countries, and a member of the FTSE 100. Our purpose is to connect our customers to information and people that help them know more, do more and be more. No other company in the world helps more people share...

  • Cast Member

    Found in: Talent CA C2 - 6 days ago

    Toronto, Canada Cineplex Full time

    Work location:AAC BeachesCity:TorontoWhat you will do:Cast Member Cineplex’s Cast Members are an integral part of the team who provide an exceptional entertainment experience to each and every guest. Cast Members have a range of responsibilities, each of which help the theatre’s daily functions and can include duties in concessions, on the floor and at...

  • Cast Member

    Found in: Talent CA C2 - 1 week ago

    Toronto, Canada Cineplex Full time

    Work location:CPX Queensway and VIPCity:EtobicokeWhat you will do:Cast Member Cineplex’s Cast Members are an integral part of the team who provide an exceptional entertainment experience to each and every guest. Cast Members have a range of responsibilities, each of which help the theatre’s daily functions and can include duties in concessions, on the...