Inside Sales Representative

6 months ago

Dartmouth, Canada The Group Master Full time

**Master, for over 70 years**
We lead in HVAC-R and have been recognized among Canada's best-managed companies since 2010. As the foremost private HVAC-R distributor in the nation, we have over 1,300 active employees across 55+ branches, 4 distribution centers, spanning from British Columbia to the Atlantic provinces, and nearly 30 branches in the United States.
**A Great Place To Work**
At Master, we offer a dynamic, stimulating, and enjoyable environment. With a strong belief in healthy and open communication, we embrace a close approach with all our colleagues. Teamwork is integral to our values, and it is through it that we achieve our greatest successes.

At The Master Group, we value our employees and provide a supportive and inclusive work environment. Join our team and contribute to our success in providing top-notch HVAC-R solutions to our customers

**What you will accomplish with us**:

- Provide product solutions and expertise for incoming inquiries from customers.
- Review and evaluate plans and specifications to determine customer requirements.
- Cross reference parts or equipment to meet customer needs.
- Determine commercial HVAC-R equipment requirements for clients, including Low-Temp, Comfort Cooling, Heating, and Ventilation.
- Assist with projects, collaborating with mechanical contractors and engineers.
- Prepare quotations and proposals based on project plans/specifications.
- Create technical drawings and data sheets for client approval.
- Provide material lists and quotations to contractors through written and verbal communication.
- Process orders in accordance with company policies and procedures, coordinating with purchasing, sales, logistics, and customers.
- Follow up with clients to ensure satisfaction, resolving any issues in line with company policies and procedures.

**What You Bring to Our Team**:

- Post-secondary education in HVAC or a related discipline.
- Demonstrated experience in HVAC (an asset).
- Advanced knowledge of MS Office (Outlook, Excel).
- Comfortable working with ERP software.
- Completion of sales-related training programs (an asset).
- Ability to problem solve and provide solutions based on customer needs and company objectives.
- Self-motivated, organized, and strong interpersonal skills.
- Ability to close sales and work under pressure.

**Competitive Benefits: In addition to a rewarding career within our team, we offer**
- Medical and dental coverage from day one, along with short and long-term disability protection
- Contribution to a collective registered retirement savings plan upon starting your role.
- Wellness spending account
- An employee assistance program including psychological, financial, and legal support.
- Access to telemedicine from the beginning of your employment.
- Reimbursement of professional association membership fees.
- Early vacation program.
- Flexible remote work policy

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