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Group Travel Advisor

4 months ago

North York, Canada Direct Travel Full time

Group Travel Advisor - Sabre - Remote- Embark on the next step in your career journey with Direct Travel- Responsible for successful research and completion of comprehensive, accurate and cost-effective group travel arrangements for direct travel clients within company policies, with the Meeting and Events Team.This is a fully remote position- Expedition Expectations- Completes domestic and international group travel arrangements for clients which may include air, hotel, ground transportation, and rail
- Supports one or more accounts
- Operates within detailed procedures
- Interacts with traveler or travel arranger and provides 1st level of support for customer service and technical issues
- Ensures compliance of a clients’ group travel policy while utilizing DT preferred vendors to maximize profit
- Follows company standards regarding procedures, utilization of tools, productivity, accuracy of work, and attendance
- Attends staff and training meetings for ongoing updates in travel industry and office procedures which may require you to work in the office if home based
- Maintains a favorable working relationship with all other company employees to foster and promote a cooperative working environment
- Engage with meetings and events team, meeting planners, and airline sales and support staff.
- Performs other duties as assigned
- Passport to Success- A minimum of 3 years of Group Air and Sabre experience (Sabre Red 360 platform preferred but not required)
- A solid working knowledge and understanding using Sabre, Scripts, and Reporting
- Domestic and international group air experience.
- Proficiency with international fares, routings, and traveler documentation required.
- Demonstrate industry knowledge including block space air contracting and ticketing
- Ability to meet and exceed required performance standards
- Excellent customer service skills required
- Excellent verbal and written communication skills required
- Knowledge of Outlook skills and basic Microsoft platforms
- Benefits Onboard- In addition to Medical, Dental, and Vision benefits Direct Travel offers an employee rewards and recognitions program, Total Rewards Package which includes Wellness, Sustainability, DE&I initiatives, and Mental Health Support.Our Brand Voyage: About Direct Travel-
- Direct Travel is an EOE/AA/Veteran/People with Disabilities employer._

If you're ready to chart a new course and advance your career with the valuable moments and travel experiences that await, we welcome you to submit your resume for consideration at Direct Travel.