Customer Experience Associate

2 months ago

Vancouver, Canada Scotiabank Full time

**Requisition ID**: 189202

We are committed to investing in our employees and helping you continue your career at Scotiabank.

**About the role**:
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long-standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities

**Is this role right for you? In this role you will**:

- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed

**Do you have the skills that will enable you to succeed in this role? - We’d love to work with you if you**:

- Have proven customer service skills through work or community involvement
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Are comfortable in simple sales situations
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers

**What’s in it for you?**
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities - for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- A competitive compensation and benefits package

Location(s): Canada : British Columbia : Vancouver

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

  • Customer Experience Associate

    8 hours ago

    Vancouver, Canada Purple Brand Group Full time

    **Customer Experience Associate** Purple was founded in 2017 at the intersection of industrial design, streetwear, and luxury fashion. A collective of friends and industry veterans set out to launch a collection of men’s denim and luxury basics. Denim is the anchor of the modern man’s wardrobe; Purple is dedicated to making that anchor more...

  • Customer Experience Associate

    1 month ago

    Vancouver, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Inclusiveness** At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and...

  • Customer Experience Associate

    1 week ago

    Vancouver, Canada FYidoctors Full time

    **Why You Should Join Us**: We at FYidoctors put our patient's well-being first and feel honoured that people across Canada and the USA trust us with something so valuable. We put health front and centre, and our doctor-led approach has helped us rapidly grow in 12 years from 30 locations to over 350. We could not have gotten to where we are without our...

  • Cashier / Customer Experience Associate

    2 weeks ago

    Vancouver, British Columbia, Canada Walmart Canada Full time

    What you'll do...Our Customer Experience associates interact with every single one of our customers, acting as the warm smile and the helping hand that we pride ourselves on being. It is up to our incredible team to present Walmart's values to everyone who walks through our doors.We have many opportunities in our Customer Experience teams,...

  • Cashier / Customer Experience Associate

    2 weeks ago

    Vancouver, British Columbia, Canada Walmart Canada Full time

    What you'll do...Our Customer Experience associates interact with every single one of our customers, acting as the warm smile and the helping hand that we pride ourselves on being. It is up to our incredible team to present Walmart's values to everyone who walks through our doors.We have many opportunities in our Customer Experience teams,...

  • Cashier / Customer Experience Associate

    2 days ago

    Vancouver, British Columbia, Canada Walmart Canada Full time

    What you'll do...Our Customer Experience associates interact with every single one of our customers, acting as the warm smile and the helping hand that we pride ourselves on being. It is up to our incredible team to present Walmart's values to everyone who walks through our doors.We have many opportunities in our Customer Experience teams,...

  • Customer Experience Associate

    1 month ago

    Vancouver, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...

  • Customer Experience Associate

    1 month ago

    Vancouver, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...

  • Customer Experience Associate

    6 days ago

    Vancouver, Canada TD Bank Full time

    **Customer Experience Associate**: - 415453BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - Pacific Centre - 700 West Georgia Street Retail **Employment Type** - Regular **City** - Vancouver **Time Type** - Part Time **Province/State** - British Columbia **Hours** - 15 **Workplace Model** - Onsite **Pay...

  • Customer Experience Associate

    8 hours ago

    Vancouver, Canada TD Bank Full time

    **Customer Experience Associate**: - 414977BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 3396 West Broadway **Employment Type** - Regular **City** - Vancouver **Time Type** - Part Time **Province/State** - British Columbia **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department...

  • Customer Experience Associate

    1 week ago

    Vancouver, Canada Scotiabank Full time

    Requisition ID: 198287 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Customer Experience Associate

    1 week ago

    Vancouver, Canada Scotiabank Full time

    Requisition ID: 181918 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Customer Experience Associate

    6 days ago

    Vancouver, Canada Scotiabank Full time

    Requisition ID: 194598 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Customer Experience Associate

    6 days ago

    Vancouver, Canada Scotiabank Full time

    Requisition ID: 194548 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Customer Experience Associate

    1 week ago

    North Vancouver, Canada TD Bank Full time

    **Customer Experience Associate**: - 415238BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 1400 Lonsdale Avenue **Employment Type** - Regular **City** - North Vancouver **Time Type** - Part Time **Province/State** - British Columbia **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department...

  • Customer Experience Associate

    1 week ago

    North Vancouver, Canada TD Bank Full time

    **Customer Experience Associate**: - 415204BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 1400 Lonsdale Avenue **Employment Type** - Regular **City** - North Vancouver **Time Type** - Part Time **Province/State** - British Columbia **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department...

  • Customer Experience Associate

    1 week ago

    Vancouver, Canada Scotiabank Full time

    Requisition ID: 172770 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Customer Experience Associate

    1 week ago

    Vancouver, Canada Scotiabank Full time

    Requisition ID: 198128 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Customer Experience Associate

    2 weeks ago

    Vancouver, Canada Scotiabank Full time

    Requisition ID: 191901 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Customer Experience Associate

    1 week ago

    Vancouver, Canada Scotiabank Full time

    Requisition ID: 196554 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...