Customer Experience Associate

4 weeks ago

North Vancouver, Canada TD Bank Full time

**Customer Experience Associate**:

- 415204BR

**Job Category - Primary**
- Retail Banking - Customer Service

**Work Location**
- 1400 Lonsdale Avenue

**Employment Type**
- Regular

**City**
- North Vancouver

**Time Type**
- Part Time

**Province/State**
- British Columbia

**Hours**
- 15

**Workplace Model**
- Onsite

**Pay Details**

**Department Overview**

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long
- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.

We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.

Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.

**Job Details**

In this role, you will:

- Process financial transactions like deposits, withdrawals and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
- Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
- Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
- Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
- Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
- Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
- Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
- Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

**Job Requirements**
- High School Diploma with over 1 year of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organizational, planning and time management skills to work in a fast-paced environment
- Hands on knowledge of using MS Office (Word, Excel and Outlook) and internet
- A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities
- A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

**Company Overview**

**Our Values**
At TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.**Making Your Well-being a Priority**
A caring and supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars — physical, financial, social and mental/emotional. In addition, we champion a safe, inclusive and supportive work environment to help colleagues feel a sense of belonging, and supported in their personal and professional growth. Through our focus on total well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomesbecause when colleagues feel their best, they're more likely to do their best.**Our Total Rewards Package**
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.**How We Work**
At TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: hybrid, onsite and primarily remote. Wherever our colleagues are working, they’ll always

  • Customer Experience Associate

    13 hours ago

    North Vancouver, Canada TD Bank Full time

    Customer Experience Associate page is loaded Customer Experience Associate Apply remote type On Site locations North Vancouver, British Columbia time type Part time posted on Posted 2 Days Ago job requisition id R_1353702 Work Location:North Vancouver, British Columbia, CanadaHours:15Line of Business:Personal &...

  • Customer Experience Associate

    4 weeks ago

    North Vancouver, Canada TD Bank Full time

    **Customer Experience Associate**: - 415238BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 1400 Lonsdale Avenue **Employment Type** - Regular **City** - North Vancouver **Time Type** - Part Time **Province/State** - British Columbia **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department...

  • Customer Experience Associate

    2 weeks ago

    North Vancouver, Canada TD Bank Full time

    **Customer Experience Associate**: - 423754BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 180 Esplanade W., Unit 1 **Employment Type** - Regular **City** - North Vancouver **Time Type** - Part Time **Province/State** - British Columbia **Hours** - 20 **Workplace Model** - Onsite **Pay Details** **Department...

  • Customer Experience Associate

    2 days ago

    North Vancouver, Canada TD Bank Full time

    **Customer Experience Associate**: - 415238BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 1400 Lonsdale Avenue **Employment Type** - Regular **City** - North Vancouver **Time Type** - Part Time **Province/State** - British Columbia **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department...

  • Customer Experience Associate

    2 weeks ago

    Vancouver, Canada Purple Brand Group Full time

    **Customer Experience Associate** PURPLE was founded in 2017 at the intersection of industrial design, streetwear, and luxury fashion. A collective of friends and industry veterans set out to launch a collection of men’s denim and luxury basics. Denim is the anchor of the modern man’s wardrobe; PURPLE is dedicated to making that anchor more...

  • Customer Experience Associate

    3 weeks ago

    Vancouver, Canada Purple Brand Group Full time

    **Customer Experience Associate** Purple was founded in 2017 at the intersection of industrial design, streetwear, and luxury fashion. A collective of friends and industry veterans set out to launch a collection of men’s denim and luxury basics. Denim is the anchor of the modern man’s wardrobe; Purple is dedicated to making that anchor more...

  • Customer Experience Associate

    1 week ago

    Vancouver, British Columbia, Canada Purple Brand Group Full time

    Customer Experience AssociatePurple was founded in 2017 at the intersection of industrial design, streetwear, and luxury fashion. A collective of friends and industry veterans set out to launch a collection of men's denim and luxury basics. Denim is the anchor of the modern man's wardrobe; Purple is dedicated to making that anchor more interesting.We have...

  • Customer Experience Associate

    14 hours ago

    Vancouver, Canada TD Bank Full time

    Customer Experience Associate page is loaded Customer Experience Associate Apply remote type On Site locations Vancouver, British Columbia time type Part time posted on Posted 3 Days Ago job requisition id R_1345808 Work Location:Vancouver, British Columbia, CanadaHours:15Line of Business:Personal & Commercial...

  • Customer Experience Associate

    1 week ago

    North Vancouver, Canada TD Bank Full time

    Work Location: North Vancouver, British Columbia, Canada Hours: 15 Line of Business: Personal & Commercial Banking Pay Details: **Job Description**: KEY ACCOUNTABILITIES CUSTOMER - Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service...

  • Customer Experience Associate

    2 months ago

    North Vancouver, Canada TD Bank Full time

    408492BR Retail Banking - Customer Service North Vancouver, BC May 4, 2023 Company Overview Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...

  • Customer Experience Associate

    2 months ago

    North Vancouver, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...

  • Customer Experience Associate

    2 months ago

    North Vancouver, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...

  • Cashier / Customer Experience Associate

    3 weeks ago

    North Battleford, Canada Walmart Canada Full time

    What you'll do...Our Customer Experience associates interact with every single one of our customers, acting as the warm smile and the helping hand that we pride ourselves on being. It is up to our incredible team to present Walmart's values to everyone who walks through our doors.We have many opportunities in our Customer Experience teams,...

  • Cashier / Customer Experience Associate

    1 month ago

    North Battleford, Canada Walmart Canada Full time

    What you'll do...Our Customer Experience associates interact with every single one of our customers, acting as the warm smile and the helping hand that we pride ourselves on being. It is up to our incredible team to present Walmart's values to everyone who walks through our doors.We have many opportunities in our Customer Experience teams,...

  • Customer Experience Associate

    4 weeks ago

    North Vancouver, Canada TD Bank Full time

    415203BR Retail Banking - Customer Service North Vancouver, BC July 26, 2023 Hours 15 Workplace Model Onsite Pay Details Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions,...

  • Customer Experience Associate

    4 weeks ago

    North Vancouver, Canada TD Bank Full time

    425134BR Retail Banking - Customer Service North Vancouver, BC November 15, 2023 Hours 15 Workplace Model Onsite Pay Details Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial...

  • Customer Experience Associate

    4 weeks ago

    North Vancouver, Canada TD Bank Full time

    415238BR Retail Banking - Customer Service North Vancouver, BC July 27, 2023 Hours 15 Workplace Model Onsite Pay Details Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions,...

  • Customer Experience Associate

    3 weeks ago

    North Vancouver, Canada TD Bank Full time

    426083BR Retail Banking - Customer Service North Vancouver, BC November 24, 2023 Hours 15 Workplace Model Onsite Pay Details Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial...

  • Customer Experience Associate

    3 weeks ago

    North Vancouver, Canada TD Bank Full time

    415923BR Retail Banking - Customer Service North Vancouver, BC August 4, 2023 Hours 15 Workplace Model Onsite Pay Details Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions,...

  • Customer Experience Associate

    1 week ago

    Vancouver, British Columbia, Canada TD Bank Full time

    TD DescriptionStay current and competitive. Carve out a career for yourself. Grow with us.InclusivenessAt TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which...