Director, Patient Services and Professional Practice

3 days ago

Collingwood, Canada Collingwood General and Marine Hospital Full time

**CAREER OPPORTUNITY**

Director, Patient Services and Professional Practice

2024-240

**Choose Collingwood General & Marine Hospital**:
Explore a role with Collingwood General & Marine Hospital (CGMH) and live your ideal lifestyle. Located on the shores of Georgian Bay, you have the opportunity to enjoy the 4-season recreational community.

**Corporate Culture**:
At Collingwood General & Marine Hospital, we are anchored by our vision, mission and values and guided by our strategic directions. If you exhibit the core values of CGMH; Inclusive, Caring, Accountable, Respect, Excellence, Teamwork, Adaptable, we want you to join us in providing exceptional services to our patient and their families.

**Current Immunization Record required, including two doses of a COVID-19 vaccine series approved by Health Canada or the World Health Organization, short of an approved exemption on a ground pursuant to the Ontario Human Rights Code.**

**Benefits**:
This position includes a comprehensive and competitive benefit plan, including but not limited to extended health and dental coverage, life and accident insurance, paid vacation, and sick days, short
- and long-term disability income protection plans, Healthcare of Ontario Pension Plan (HOOPP), Employee & Family Assistance Program and access to CGMH Perkopolis discounts

**Relocation support may be available for this opportunity. For more information, please speak with your recruitment representative when contacted for more information.**

**The Opportunity**:
In this key leadership role, the Director Patient Services will be accountable for the overall operations and service delivery of assigned clinical programs and services in accordance with the CGMH strategic directions, mission, vision, and values. The Director will develop and implement an annual program operating plan based upon the Hospital's strategic plan with the objective of creating an efficient and patient and family centered clinical experience within an interprofessional environment.

Reporting to the Vice President, Patient Services and Chief Nurse Executive, and working in collaboration with other Directors and Departmental Chiefs, the Director will build partnerships and mentor direct reports with the objective of achieving portfolio targets, projects, and goals. The Director fosters a commitment to a positive patient experience and the sustainability of high-quality healthcare services throughout the interprofessional team through the advancement of clinical best practice and the effective management of human and financial resources within the assigned portfolio.

**Qualifications**:

- Exhibits the core values of CGMH: Inclusivity, Caring, Accountable, Respect, Excellence, Adaptable, and Teamwork
- Master’s degree in nursing, Health Sciences or Business Administration, or Bachelor’s Degree in a health care related field with enrollment in a Masters program
- Current registration in good standing with the College of Nurses of Ontario
- Minimum of 5 years progressive leadership experience in a healthcare environment.
- Strong clinical background including demonstrated knowledge of current best practices.
- Demonstrated experience with quality improvement and change management.
- Demonstrates superior proficiency in communication, team building, mentorship, conflict resolution, and problem solving within an interdisciplinary practice setting.
- Possesses knowledge of the Public Hospitals Act, Excellent Care for All Act, Mental Health Act, Regulated Health Professions Act, Occupational Health and Safety Act, Personal Health Information Protection Act, and the Health Care Consent Act.
- Demonstrated clinical leadership, human resources management, and financial management skill.
- Proficient computer skills with working knowledge of Meditech, computerized charting, Excel, Word, PowerPoint
- Previous experience with and knowledge of Studer, process mapping and implementing LEAN methods is an asset

**Duties and Responsibilities**:

- Development and implementation of an annual program operating plan and business strategy that is aligned to Collingwood General and Marine Hospital's strategic directions.
- Creation of a framework for program evaluation utilizing metrics to measure access, patient flow, success of service planning, clinical excellence, and patient outcomes.
- Provision of team focused inspirational leadership in achieving excellence in patient care through planning and resource allocation in accordance with the Hospital's strategic directions, mission, vision and values.
- Focus on quality improvement and patient safety.
- Engages external stakeholders with CGMH strategies to build partnership opportunities.
- Strategically identifies opportunities such as grant submissions, business cases, and proposals for changes/advancement in service delivery that support Ministry, Ontario Health, Hospital, and clinical priorities.
- Performs as a change agent utilizing evidence-based leadership

  • Patient Transfer Attendant

    5 months ago

    Collingwood, Canada Georgian Bay Patient Transfer Services Inc Full time

    Based in Wasaga Beach, _Georgian Bay PTS _ is a local company serving Central Ontario. - **POSITION**:_ - **CASUAL, CALL IN **_ We are dedicated professionals with a "patient first attitude" and a commitment to your safety. PTS is a dynamic industry requiring a a high level of integrity and flexibility on your part. - **Job description**_ Primary...

  • Patient Services Manager

    2 weeks ago

    Collingwood, Ontario, Canada Collingwood General and Marine Hospital Full time

    Job DescriptionJob Title: Manager, Patient ServicesJob Summary: We are seeking a highly skilled and experienced Manager, Patient Services to join our team at Collingwood General and Marine Hospital. The successful candidate will be responsible for leading the effective and efficient operation of the patient care unit(s), working in collaboration with the...

  • Registered Practical Nurse

    1 month ago

    Collingwood, Ontario, Canada Collingwood General and Marine Hospital Full time

    About the OpportunityThe Collingwood General and Marine Hospital is seeking a skilled Registered Practical Nurse to join our surgical team. As a key member of our healthcare team, you will be responsible for providing high-quality patient care and contributing to a positive and supportive work environment.Key ResponsibilitiesAssess, treat, and provide care...

  • Registered Practical Nurse

    2 months ago

    Collingwood, Ontario, Canada Collingwood General and Marine Hospital Full time

    About the OpportunityThe Collingwood General and Marine Hospital is seeking a skilled Registered Practical Nurse to join our surgical team. As a key member of our healthcare team, you will be responsible for providing high-quality patient care and contributing to a positive and supportive work environment.Key ResponsibilitiesAssess, treat, and provide care...

  • Registered Practical Nurse

    2 months ago

    Collingwood, Ontario, Canada Collingwood General and Marine Hospital Full time

    About the OpportunityThe Collingwood General and Marine Hospital is seeking a skilled Registered Practical Nurse to join our surgical team. As a key member of our healthcare team, you will be responsible for providing high-quality patient care and contributing to a positive and supportive work environment.Key ResponsibilitiesAssess, treat, and provide care...

  • Registered Practical Nurse

    2 months ago

    Collingwood, Ontario, Canada Collingwood General and Marine Hospital Full time

    About the OpportunityThe Collingwood General and Marine Hospital is seeking a skilled Registered Practical Nurse to join our surgical team. As a key member of our healthcare team, you will be responsible for providing high-quality patient care and contributing to a positive and supportive work environment.Key ResponsibilitiesAssess, treat, and provide care...

  • Patient Services Representative

    2 months ago

    Collingwood, Canada Collingwood General and Marine Hospital Full time

    **CAREER OPPORTUNITY** Patient Service Representative - Mental Health Services 2024-212 **Choose Collingwood General & Marine Hospital**: Explore a role with Collingwood General & Marine Hospital (CGMH) and live your ideal lifestyle. Located on the shores of Georgian Bay, you have the opportunity to enjoy the 4-season recreational community. **Corporate...

  • Care Coordinator

    2 months ago

    Collingwood, Ontario, Canada pt Health Full time

    Job SummaryThe Care Coordinator is a key member of our team at pt Health, responsible for delivering exceptional patient care and administrative support. As a Care Coordinator, you will be the first point of contact for patients, providing a warm and welcoming experience that sets the tone for their treatment journey.Key ResponsibilitiesProvide exceptional...

  • Care Coordinator

    2 months ago

    Collingwood, Ontario, Canada pt Health Full time

    Job SummaryThe Care Coordinator is a key member of our team at pt Health, responsible for delivering exceptional patient care and administrative support. As a Care Coordinator, you will be the first point of contact for patients, providing a warm and welcoming experience that sets the tone for their treatment journey.Key ResponsibilitiesProvide exceptional...

  • Registered Practical Nurse

    2 months ago

    Collingwood, Canada Collingwood General and Marine Hospital Full time

    Job Description CAREER OPPORTUNITY RegisteredPractical Nurse – Surgical 2024-085 Choose Collingwood General &Marine Hospital: Explorea role with Collingwood General & Marine Hospital (CGMH) and live yourideal lifestyle. Located on the shores of Georgian Bay, you have theopportunity to enjoy the 4-season recreational community. ...

  • Healthcare Manager

    4 weeks ago

    Collingwood, Ontario, Canada Collingwood General and Marine Hospital Full time

    Job OpportunityCareer OpportunityManager, Patient ServicesCollingwood General and Marine Hospital (CGMH) is seeking a highly skilled and experienced Manager, Patient Services to join our team.About the RoleThe Manager, Patient Services will be responsible for the effective and efficient operation of the patient care unit(s), working in collaboration with the...

  • Family Law Legal Aid Professional

    1 week ago

    Collingwood, Ontario, Canada Arlington Professional Services Full time

    Arlington Professional Services is seeking a highly organized and detail-oriented Family Law Legal Aid Professional to join our team. In this role, you will provide administrative support to our family law team, including scheduling appointments, maintaining filing systems, and preparing financial statements and reports.Key Responsibilities:Schedule and...

  • Patient Services/administration

    2 months ago

    Collingwood, Canada Georgian Bay Family Health Team Full time

    We are seeking an experienced administrator to join our Family Health Team. Our progressive, multi-disciplinary team is a key player within the South Georgian Bay region, proud of the solid relationships and history of collaboration with all our community partners. We work in a professional and collegial environment, use an up-to-date electronic medical...

  • Patient Services Administrator

    2 months ago

    Collingwood, Canada Georgian Bay Family Health Team Full time

    We are seeking an experienced administrator to join our Family Health Team. Our progressive, multi-disciplinary team is a key player within the South Georgian Bay region, proud of the solid relationships and history of collaboration with all our community partners. We work in a professional and collegial environment, use an up-to-date electronic medical...

  • Community Health Professional

    3 weeks ago

    Collingwood, Ontario, Canada CarePartners Full time

    OverviewCarePartners is seeking a skilled Community Health Professional to join our team. As a Community Health Professional, you will have the opportunity to work in a variety of settings, including in-home, clinic, retirement home, or school, providing exceptional nursing services to patients.Key ResponsibilitiesDevelop and maintain effective care plans...

  • Pharmacist Professional

    3 weeks ago

    Collingwood, Ontario, Canada Loblaw Companies Limited Full time

    Loblaw Companies LimitedJob Summary:We are seeking a highly skilled and dedicated Pharmacist to join our team at Loblaw Companies Limited. As a Staff Pharmacist, you will be responsible for providing exceptional patient care and ensuring the accurate preparation and delivery of prescriptions.Key Responsibilities:Prepare, dispense, and control medications...

  • Administrative Services Director

    2 weeks ago

    Collingwood, Ontario, Canada Sensor Technology Ltd. Full time

    Job Title: Administrative Services DirectorAbout the Role:We are seeking an experienced Administrative Services Director to join our team at Sensor Technology Ltd. The successful candidate will be responsible for coordinating administrative services, preparing annual budgets, and planning, organizing, directing, controlling, and evaluating daily...

  • Environmental Services Aide

    5 months ago

    Collingwood, Canada Collingwood General and Marine Hospital Full time

    **CAREER OPPORTUNITY** Environmental Services Aide 2024-089 **Choose Collingwood General & Marine Hospital**: Explore a role with Collingwood General & Marine Hospital (CGMH) and live your ideal lifestyle. Located on the shores of Georgian Bay, you have the opportunity to enjoy the 4-season recreational community. **Corporate Culture**: At Collingwood...

  • Pharmacist - Pharmaceutical Services Professional

    2 weeks ago

    Collingwood, Ontario, Canada Loblaw Companies Limited Full time

    Job SummaryWe are seeking a skilled Pharmacist to join our team at Loblaw Companies Limited. As a Pharmacist, you will play a critical role in providing exceptional patient care and contributing to the success of our Pharmacy operations.Key ResponsibilitiesReceive, prepare, and deliver prescriptions accurately and in a timely mannerEnsure adequate inventory...

  • Customer Service Representative

    5 months ago

    Collingwood, Canada Lifemark Health Group Full time

    **Job Title: Customer Service Representative** - Location: Lifemark Collingwood Sports - 10 Keith Avenue - Collingwood, Ontario - Employment Status: Part-Time - Schedule: Monday - Friday (between 09:00 - 17:00). Flexible hours - Rate Compensation: $17.00 - 18.00 per hour - Do you want to work and enjoy the support of our understanding Clinic Director? If so,...