Regional Service Manager
2 weeks ago
Reference Number:
- TMH-22-5396- Division:
- Material Handling- Job City:
- Concord- Province:
- Ontario- Site:
- Position Status:
- Permanent, Full time- Work Shift:
- Days- Work Schedule:
- Length of Assignment:
- Job description:
- Reaches the profitability objectives for the service operations and completes customers’ orders according to the fixed delays, the configurations and the costs included in the customers’ contracts (internal and external).
- Optimizes customer satisfaction and service operation profitability of the service operations either in the field or in the shop.
- Provide direction and guidance to Branch Supervisors and Service Staff..
- Is responsible of the efficiency of the processes related to the service administration within his teams
- Ensures a safe environment to employees reporting to the incumbent and the cleanliness of the branches work place and building.- Job Qualifications:
- University degree in engineering or business administration or related experience and/or studies combined with 5 years’ experience in a service leadership role.
- Good communication skills (written an verbal).
- Knowledge of MSOffice software and DBS.
- Business acumen, rigorous and efficient, and results oriented.
- Ability to work under pressure and manage multiple tasks simultaneously.
- Ability to meet deadlines.
- Good knowledge of the lift truck market.
- Ability to solve problems and make decisions.
- Customer service oriented.
- Ability to prioritize and synthesize.
- Good interpersonal skills.
- Basic knowledge of mechanic.- Other Information:
- Comments:
- Toromont is committed to creating an inclusive environment where people from all backgrounds can thrive. Together, we embrace diversity of thought, experience, and perspective, as we combine our unique skills and capabilities to drive successful outcomes for all stakeholders. As an equal opportunity employer, Toromont provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know, and we will work with you to meet your needs.
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