Training Manager

4 days ago

Burlington, Canada Voortman Bakery Full time

**Company Overview**

Voortman Cookies Limited is a packaged goods food company that produces wafers and cookies for distribution worldwide.

**Job Overview**

The Training Manager will be responsible for creating and implementing training programs and overseeing the on-boarding and continued development of hourly operations team members. Prepares materials, schedule and oversees training for on operations policies and procedures, GMPs, along with safety practices and other required quality system procedures. This position is responsible for all new hire onboarding training as well as annual training and all associated health and safety training.

**Essential Functions**
- Partner with the plant’s leadership team to identify desired skill sets, knowledge, and talent needed to meet production goals and be a key resource to new and current employees as they complete their training requirements.
- Partner with the plant’s leadership team to coordinate, administer and evaluate the effectiveness of the training programs such as (but not limited to) food safety training, safety awareness orientation, and new employee orientation.
- Coordinate and deliver key training programs in the facility. Administer various components of training programs including tracking training progress, verifying assessments and certification progress of new and current employees.
- In partnership with Operation Leaders, assess skills gaps to meet production needs and works to get employees the proper training needed in a timely manner.
- Provide support to leaders and team members on all training needs. Provide regular reports on training progress status. Ensure training materials are up to date; improve training programs to meet the needs of the organization.
- Participate in New Employee Orientation facilitation by providing an in-depth plant tour and introduction to work location and trainer.
- Partner with plant leadership to ensure a positive on-boarding experience for all Operations team members.
- Create standard work instructions to include training and facilitation of the 3-step training method.
- Train and implement various continuous improvement methodologies, including but not limited to, 5S, process flow, waste elimination and standardization.
- Facilitate “Train the Trainer” sessions and evaluates guest trainer performance by frequently checking in on new hires and trainers.
- Partner with Corporate Lean Specialist to facilitate training programs for Problem Solving, Standardized Work and other lean manufacturing programs.
- Responsible for supporting other team leaders, managers, and HR in the 90-day performance evaluation processes.
- Accurately maintain training records systems (including Alchemy for the plant site).
- Compile manufacturing training metrics and scorecard.
- Support other operations management and team leaders in supervising and monitoring performance for a regular group of employees (specifically during 65-day review / on-boarding period) or a work unit, including providing input on hiring/disciplinary actions and work objectives/effectiveness, and realigning work as needed.
- Responsible for AODA, WHMIS, Violence and Harassment, Lock Out Tag Out, Health and Safety Overview any other Ontario mandated training requirements as required
- Responsible for GMP Training
- Maintain documentation, including training logs, sign in sheets, and electronic signatures to verify training completion and ensure this information is logged

**Minimum Requirements**
- 5-7 years previous training management experience required.
- Minimum of 5 years previous supervisory experience required, preferably in a food manufacturing environment.
- Previous experience in the Consumer-Packaged Goods (CPG) industry is _preferred_.
- Working knowledge of CFIA and GMP environment required
- Ability to travel 10% of the time and work different shifts as necessary is required.
- **2-3 years’ experience developing performance focused learning solutions.**

**Education**
- Bachelor’s degree is _preferred_
- Certificate/Diploma in Adult Learning, Design or relevant education/experience
- Ideally a Professional Designation in at least one of the following: Certified Training and Development Professional (CTDP), Certified Professional in Learning and Performance (CPLP), Associate Certified Coach (ACC)

**Knowledge, Skills, and Abilities**
- Excellent project management skills
- Excellent communication and coaching skills.
- Hands-on work ethic
- Strong administrative skills: Detail oriented and organized
- Proficiency in MS Word, MS Excel & PowerPoint
- Adaptable to change
- Knowledge Health and Safety Regulations and training associated training requirements in Ontario

**Working Conditions**:

- Work environment involves daily exposure to unusual elements, such as dirt, dust, fumes, darkness, and/or noise
- Seasonal exposure to weather elements to include, but not limited to, extreme temperatures, wetness, and humidity
- Work en

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