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Foh Training Manager
1 week ago
Job Overview:
We are seeking a highly organized and customer-focused individual to join our team as a Front of House Manager. As the Front of House Manager, you will be responsible for overseeing the daily operations of our establishment and ensuring exceptional customer service.
**Responsibilities**:
- Manage and supervise front of house staff, including servers, bartenders, and hosts/hostesses
- Train new employees on company policies, procedures, and customer service standards
- Schedule staff shifts and manage labor costs effectively
- Ensure that all guests receive prompt and courteous service
- Handle customer inquiries, complaints, and feedback in a professional manner
- Maintain a clean and organized dining area
- Monitor inventory levels and place orders for supplies as needed
- Collaborate with the kitchen staff to ensure timely food preparation and delivery
- Implement and enforce health and safety regulations
- Conduct interviews and assist with the hiring process
**Skills**:
- Strong bartending skills with knowledge of various drink recipes
- Excellent customer service skills with the ability to handle difficult situations calmly
- Experience in interviewing, hiring, and training staff members
- Knowledge of cash handling procedures
- Ability to manage a team effectively and delegate tasks accordingly
- Familiarity with food preparation techniques and industry standards
- Previous experience in the restaurant or hotel industry is preferred
If you are a motivated individual with a passion for delivering exceptional service, we would love to hear from you. Join our team as a Front of House Manager and contribute to creating memorable dining experiences for our guests.
Pay: From $45,000.00 per year
**Benefits**:
- Dental care
- Discounted or free food
- Extended health care
- Flexible schedule
- On-site parking
- Store discount
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- Day shift
- Monday to Friday
- Morning shift
- Weekends as needed
Supplemental pay types:
- Bonus pay
Application question(s):
- This role requires you to attend to 8 different locations within 40km radius. Do you have a vehicle to attend all locations?
**Experience**:
- Hospitality: 1 year (preferred)
Willingness to travel:
- 100% (preferred)
Work Location: In person
Expected start date: 2024-05-13
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