Technical Publications Intern

7 months ago

Toronto, Canada De Havilland Full time

De Havilland Aircraft of Canada Ltd. (‘DHC’) is a proudly Canadian aerospace company currently transitioning its corporate headquarters to Calgary, AB. DHC is undertaking a consolidation of its underlying subsidiary companies under a single brand currently offering engineering, aftermarket, new aircraft manufacturing, modifications, parts manufacturing, and flight training. DHC currently has approximately 1,200 employees based in BC, AB and ON as well as in markets and distribution hubs world-wide. Our strong entrepreneurial spirit, together with a culture of empowerment, quality and innovation create opportunities to grow and succeed in an organization with a proud heritage and bright future.

**Profile**:
The 4-month engineering student will work within the Technical Publications team. The student intern will conduct detailed research, analysis, and preparation of requirements to support the following technical document reference needs: Optimization of technical documentation access, delivery, retrieval, and production. The intern will be required to use web development and problem-solving skills to map, analyze, and identify gaps in document preparation, storage, and delivery in order to improve accuracy, traceability of document flow, from authoring to end-user delivery and reference.
After identifying gaps and inefficiencies, the intern will prepare recommendations on remediation strategies and approaches and may be required to implement improvements through customizations to commercial and open-source software components. The intern will also be required to communicate with internal De Havilland departments, the DHC IT team, and customers.

**Duties & Responsibilities**:

- Provide a detailed analysis of current customer access methods for documentation types, including retrieval metrics and efficiency of access.
- Provide detailed analysis of current authoring sources and inputs, storage, and traceability through production processes.
- Prepare recommendations for access and retrieval improvements.
- Design and implement solutions to improve / optimize retrieval.

**Education and Professional Qualifications**:

- Must be currently enrolled in a Computer Science program at an accredited post-secondary institution.
- Preference will be given to students in their 2nd or 3rd year of studies.

**Skills**:

- Web development framework.
- Object-oriented programming.
- Full-stack development.
- Programming experiences are an asset.

At De Havilland Aircraft of Canada (DHC), we are committed to protecting our people, customers, shareholders and the public through Health & Safety Excellence.

As such, it is an expectation that all employees maintain strict adherence to Health & Safety Policies and to perform key physical tasks of the position described in the job description and interview process. This may include but is not limited to the ability to work in a variety of environmental conditions including temperature extremes, confined spaces, working at heights and with or around chemicals.

Employees are expected to adhere to the use of personal protective equipment (PPE) when at work which must include but is not limited to the ability to maintain a positive fit test when mask use is required.
At De Havilland Canada, we aim to be inclusive and diverse and provide equal opportunity for employment. All qualified applicants, regardless of gender, age, race, religion, sexual orientation, and disability, are encouraged to apply. De Havilland will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise your Talent Acquisition representative. Information relating to the need for accommodation and accommodation measures will be addressed confidentially.

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