Student Support Worker

7 months ago

Kitchener, Canada Camino Wellbeing + Mental Health Full time

Are you passionate about contributing to the community? Are you interested in working for an organization that is committed to learning and growing, puts people at the centre of our work, believes in a culture of belonging and building on the strength of our community?

Camino Wellbeing + Mental Health supports individuals, families and communities as they work to strengthen their wellbeing and mental health. Our vision is to have a connected community where all people thrive.

**WHAT’S THE OPPORTUNITIY?**

We have an exciting opportunity for a **Student Support Worker** to join our Youth Development Team We are currently hiring for one full-time permanent position and one full-time 7-month contract position.

The Student Support Worker supports program participants by providing individual, academic, social and financial supports to help students attain the skills needed to successfully navigate school, community and social resources.

In this role you will build relationships with students and their families. Our Student Support Workers monitor student progress and offer suitable referrals for students and their families both within Camino and to other support agencies, including schools and social/recreational programs.

**WHY WORK FOR US?**

We are a new organization (a new entity formed from the unification of KW Counselling Services, Monica Place and Carizon) that serves Individuals, families and communities within the Waterloo Region We are excited about our work, the impact we have in the community and our people (our people are our superpower). We are committed to doing what is best for our community and to developing our people.

**Join us to**:

- Do work that matters
- Be part of a caring, passionate, and collaborative workplace that lives its values
- Learn a ton and support us in creating a more seamless experience for individuals, families and our community
- Be a part of our diversity, equity, and inclusion journey
- Put the people we serve at the centre of everything we do
- Have a positive impact in our community
- Work with an organization that supports your growth and provides opportunities for you to use your transferrable skills among other teams and programs.

**WHAT YOU’LL BE DOING**:
**Case Management**
- Establish and maintain positive and supportive relationships with program participants, parents/guardians, volunteers, school and community partners and Camino team members
- Support students in developing action plans to meet identified goals and help students to regularly evaluate their plans, recognize their successes and to set new goals
- Provide advocacy on academic and employment readiness and other matters relevant to program participants (e.g. school and student concerns, progress towards academic and future goals etc.)
- Address issues with sensitivity (e.g. culture, race, gender, sexual orientation, religion etc.)
- Collect, review and document student information (e.g. timetable, school attendance, credit counselling summaries, report cards etc.) for areas in which additional support may be required
- Meet with parents/guardians regularly and facilitate their involvement, where appropriate, in school and community meetings/activities that support their student’s success

**Community Engagement**
- Establish and maintain positive and supportive relationships with school and community partners through regular contact and communication
- Develop partnerships with organizations that support youth and families, especially agencies to which the program may refer clients to achieve desired outcomes for youth and their family
- Participate in the planning and delivery of Camino-wide events, programs and committees where appropriate
- Develop, implement and document special projects and events that facilitate the achievement of student and program goals and enhance the program’s viability and reputation

**Documentation & Reporting**
- Document interactions with students and families into a client management system in a professional, precise and timely manner and according to program specific guidelines
- Implement and maintain systems to support accurate recording, tracking and reporting of student progress and referrals to community resources including those offered through Camino
- Communicate and complete the required agency documentation and all critical cases to the Program Manager and Director within 24 hours

**WHAT WE’RE LOOKING FOR**:

- Child & Youth Worker Diploma or a related field of study
- Minimum 3-5 years of experience working with high school aged youth and their families
- Ability to support youth with special needs, youth at risk and youth from low income and/or culturally diverse communities
- Detailed knowledge of secondary school system as well as understanding of strengths, capacities, barriers and challenges faced by students
- In depth knowledge of local community, social service and recreational resources
- A positive attitude and willingn

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