Loss Prevention Agent

2 months ago


Calgary, Canada Complete Security Solutions Full time

**Complete Security Solutions** is seeking dedicated **Loss Prevention Agents** to join our team. This Full-time & Part-time/Casual, on-site position plays a vital role in maintaining security and preventing theft, fraud, and other security issues.

**Key Responsibilities**:

- Conduct surveillance and monitor activities to prevent loss.
- Engage with customers and staff to promote a safe shopping environment.
- Document incidents and prepare detailed reports as necessary.
- Assist in investigations and collaborate with law enforcement when required.
- Handle difficult situations with professionalism and composure.
- Utilize technology for monitoring and reporting purposes.

**Key Skills**:

- Strong observational and attention-to-detail skills.
- Excellent communication and interpersonal abilities.
- Basic investigative skills and critical thinking.
- Team-oriented with a proactive mindset.
- Ability to remain calm and resolve conflicts effectively.
- Familiarity with security equipment and software.

**Preferred Qualifications**:

- Previous loss prevention experience is an asset.
- Experience in security, retail, or a related field (minimum 2 years preferred).
- A high school diploma is required; further education in criminal justice or a related field is preferred.

**Job Types**: Full-time, Part-time, Permanent, Casual

Pay: $19.00-$21.00 per hour

Expected hours: 18 - 40 per week

**Education**:

- Secondary School (required)

**Experience**:

- Loss prevention: 2 years (required)
- Security: 2 years (required)

Work Location: In person

Application deadline: 2024-09-30


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