Patient Care Coordinator

2 weeks ago

Toronto, Canada Integra Health centre Full time

**About Us**
Integra Health is a BIPOC, female-owned organization founded in 2015 with a mission and vision to change the way healthcare is delivered. Integra health is an innovation focused leader in the community and corporate healthcare delivery space. We provide comprehensive health solutions to patients through our collaborative model of care combining one's medical, rehabilitation and wellness needs. Our passion to cross all industry sectors and develop healthcare models within corporate frameworks has helped us scale our vast network of healthcare providers and corporate partners to deliver seamlessly integrated programs.

We are seeking one to two (1-2) professional, energetic, customer service based healthcare administrators for family medicine, walk-in medical, Specialist Medicine, Chiropractic, Physiotherapy, Massage Therapy, Naturopathy, Psychotherapy, Osteopathy and other health services to work in our clinics in the Financial District of Downtown Toronto.

If you are looking to work in a fun, fast paced, fast growing and dynamic environment with significant growth opportunities and a great team of people, Integra Health Centre is the place for you.

Position Details: Full Time to start immediately
Business Hours:

- Monday-Thursday: 7AM-8PM
- Friday: 7AM-7PM

Job Responsibilities
- Answer calls coming in through the mainline and transfers accordingly with exceptional customer service capabilities
- Book appointments through the system in a time-efficient manner for all service offerings including medical, cosmetics, mental health, wellness and rehabilitation
- Dealing with client requests and making patient experience as a top priority
- Coordinate consultations, tests and bookings for patients
- Checking patient's out and handling payments and re-bookings
- Perform administrative duties such as faxing, scanning, medical messages, Appointment bookings for both medical and non medical schedule
- All other duties as assigned by management

Applicant must be able to:

- Work well in a team environment
- Maintain professional communication at all times
- Provide excellent customer service at all times
- Multi-task and prioritize, Speak and write English fluently
- Experience with Telus PS Suite EMR and asset
- Experience with Janeapp EMR an asset
- Prior experience in a medical/healthcare facility

Qualifications:

- University/College Degree
- Experience in the customer service field
- Experience in the healthcare service field

**Salary**: $19.00-$22.00 per hour

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- TORONTO, ON: reliably commute or plan to relocate before starting work (required)

Work Location: One location

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