Dispatcher (Afternoons - Monday to Friday 2:30pm to

6 months ago

Mississauga, Canada Calea Ltd. Full time

**Caring for Life. Make a difference. Be the difference.**

Calea is Canada’s leader in the provision of products and services that safely and reliably support community-based infusion therapy, advanced wound care, and the need for general medical supplies.

We are a community partner and licensed Pharmacy, providing expert solutions and support resources to healthcare professionals, hospitals, patients and their caregivers, and home care programs across the country. Calea supports patient care provided by several of Ontario’s largest Local Health Integration Networks’ (LHINs) Home and Community Care services. Our customers also include Regional Health Authorities.

Our people, experience, systems, and facilities make us a trusted partner in delivering innovative, cost-effective, patient-focused care that preserves independence and enhances quality of life. With over 280 employees and pharmacy locations in four provinces, Calea is committed to continually advancing the delivery of safe, high-quality community care.

If you are looking to work for a growing, global corporation that is focused on making meaningful improvements in the safety, affordability, and availability of the care medical professionals provide to their patients, then you should consider Calea & Fresenius Kabi Canada. We are an employer that works to build great leaders, teams and businesses. We know our employees are key to everything we accomplish, so we give them the freedom and resources to reach their potential and the opportunity to work with managers who care about their professional development.

**We are currently seeking a **full-time Dispatcher/Shipper** to join our team in Mississauga.**

**SCHEDULE**
- ** Monday to Friday 2:30pm to 11:00 pm**:

- ** Flexibility is a requirement as shift end may change depending on business needs**

***

The Dispatcher is responsible for arranging and coordinating all outbound orders with couriers to ensure that Calea fulfills its contractual obligations and delivery standards. The Dispatcher role combines tasks of a shipping coordinator, route planner and warehouse shipper.

**PRINCIPAL ACCOUNTABILITIES**
- Assigns routes and prints labels for deliveries being prepared for shipping.
- Ensures that all orders are accurately labeled, scanned, routed, and checked prior to being shipped.
- Optimizes routes with density using shipping software to help in meeting the expected delivery times.
- Manage courier related charges and inquires.
- Responsible for notifying Client Services of all unsuccessful deliveries and changing the order status in the system.
- Performs general warehouse tasks such as ice pack management, receiving returns, processing unsuccessful orders, and other duties as needed.
- Handles the movement of temperature-sensitive items.
- Oversees self pick-up orders and processes payment as needed.

**WORKING CONDITIONS**

Physical Effort: Ability to lift up 50 lbs. Role is 100% standing and frequently physically demanding.

**QUALIFICATIONS & SKILLS**
- High School diploma
- Minimum 2 years of route planning experience in the GTA preferred
- Strong computer skills in MS Office
- Strong communication skills (written and verbal)
- Good customer service skills and the ability to collaborate with all levels internally and externally
- Self-motivated and able to work with mínimal supervision
- Strong attention to detail with the ability to multi-task and handle fluctuating workloads
- Excellent organizational and problem-solving skills
- Self-starter with excellent continuous improvement skills
- Ability to work in broad temperature range environment
- Flexible, closing shift requires frequent overtime to complete day activities
- Proven ability to adhere to standards & procedures and maintain confidentiality

Calea is responsible for ensuring we can provide critical and lifesaving medical products and services to vulnerable members of our communities. We are committed to fostering a caring culture, a safe environment, and a healthy workplace for all employees. Everyone must follow safe work practices and comply with our health and safety policies.
- The company is committed to meeting the accessibility needs of people with disabilities. Calea is dedicated to breaking down barriers to accessibility, preventing new barriers from arising and to meet the accessibility requirements prescribed by the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any time please contact us._

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